Level 3 Communications

  www.level3.com
  www.level3.com

Level 3 Communications Reviews

Updated August 3, 2014
Updated August 3, 2014
481 Reviews
2.9
481 Reviews
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Level 3 Communications President & CEO Jeff Storey
Jeff Storey
129 Ratings

Review Highlights

Pros
  • workout facility), but from a distance it appeared work/life balance was important (in 29 reviews)

  • The company has good benefits and people are compensated well (in 32 reviews)


Cons
  • No such thing as work life balance exists in many Level 3 departments (in 28 reviews)

  • People who advances are only people who are close to the senior management (in 23 reviews)

More Highlights

87 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Worst Bait and switch ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ops Tech in Broomfield, CO
    Current Employee - Ops Tech in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than an year)

    Pros

    Great benefits, nice campus. Good for your resume.

    Cons

    Worst management ever. Your job at Level 3 will be 50% doing your job, and 50% documenting that you are doing your job. If something doesn't get finished in time, (because you've wasted so much time updating a million people and systems) your new job will be finding someone to blame for it not getting done.

    Advice to ManagementAdvice

    Get better training, know what your employees are doing day to day, and instead of giving them the runaround about raises, reward your people who see articles every day about how much money the company is making.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Worst company I ever worked for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Delivery in Tulsa, OK
    Former Employee - Service Delivery in Tulsa, OK

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    There were no "pros" while working for Level 3. They don't care about the employees, only covering their own behinds.

    Cons

    Multiple small companies have been acquired but none of the system have been integrated, requiring you to log into multiple systems to complete a single task. I've been in the industry for 15+ years, worked for several vendors and customers. Level 3 was without a doubt the absolute worst management I've ever had the displeasure of working under.

    Advice to ManagementAdvice

    Upper management doesn't care! It was brought to management AND HR! Nothing was changed or accomplished.

    Doesn't Recommend
    Disapproves of CEO
  3. 3 people found this helpful  

    I would NEVER work for them again. Great potential, too bad they cannot get out of their own way!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Broomfield, CO
    Former Employee - Marketing in Broomfield, CO

    I worked at Level 3 Communications full-time (more than 5 years)

    Pros

    Level 3 is one of the few large technology employers in Colorado/Boulder. Lots of free parking! Met a bunch of great people during my time there. It is a real struggle to find positive things to say.

    Cons

    TOXIC work environment, leaderships changes their strategy as often as the seasons change. Seems they have financial issues, no money to stay on schedule with development of products or infrastructure, no money to spend on marketing or customer service, their vendors go unpaid for many quarters, but somehow they keep the two corporate jets running?

    Advice to ManagementAdvice

    Get a clue, the people that are supposed to be contributing to an actual work product are always diverted to fire-drills of building managing-up decks for the executives instead of actually working. When they actually get to their actual work they never have the resources to get the job done. Funny that leadership wonders why they can't seem to move the needle. No work-life balance, constant layoffs, the talented people are leaving in droves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    A one way relationship to no where.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - senior internal audit analyst in Broomfield, CO
    Former Employee - senior internal audit analyst in Broomfield, CO

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    Decent pay, not bad hours. Finance department has their "ducks in a row" more than other business units. Stock is going up, performance is improving quarter to quarter meaning increased variable compensation payouts. Cafeteria on campus isn't subsidized but makes working in Broomfield tolerable for a little bit.

    Cons

    Very little opportunity available, older company culture. Early company focus was on growth and only growth, since then (with new CEO) the focus has shifted to excellence and customer satisfaction. This is a positive shift but because of the early growth the back office is a mess. None of the systems communicate with each other, there was no overall comprehensive plan for the structure and harvesting of data. This is a headache for a company who's focus has shifted to accountability and operational excellence.

    Advice to ManagementAdvice

    Focus on employee development

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Warning! Stay away or be very wary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Federal Account Manager in Washington, DC
    Former Employee - Federal Account Manager in Washington, DC

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    Many of the people are nice and good people just trying to do their jobs.

    Cons

    Terrible place for sales people. Micro-management is excessive. They often keep you until you hit a large sale then they get rid of you and don't pay. Average life a rep is about 8-14 months. Very bad reputation on the street. Most good sales people I know won't work for them. Age discrimination is common.

    Advice to ManagementAdvice

    Get rid of the dirt bags in your sales management organization. They are the problem. Too many rotten apples. Re-examine your incentives but also the character of your sales mgmt.
    It's no dignified place for a sales rep to work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Worst Company I have Ever Worked For!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance
    Former Employee - Finance

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    Health Benefits - I can't think of anything else.

    Cons

    Executive Leadership Does Not Care - No Work Life Balance. The Culture is depressing.
    If you don't live North of the city, don't plan to commute here as the location is frustrating. Move your HQ downtown to attract better talent.

    Advice to ManagementAdvice

    Get Out.. New Blood Is Needed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Absolutely Horrible Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications as a contractor (less than an year)

    Pros

    The campus is nice and the cafeteria is not bad.

    Cons

    This is the only place I have worked where I've thought other people were actively trying to sabotage my group’s project.

    Advice to ManagementAdvice

    Foster more cooperation among teams.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Probably the Worst Place I ever Worked at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Federal Support in McLean, VA
    Former Employee - Federal Support in McLean, VA

    I worked at Level 3 Communications full-time (more than 3 years)

    Pros

    The onboarding process is excellent (they have to be with the large turnover). Benefits are decent but could be better

    Cons

    OMG where do I begin. Having worked all over the telecom industry Level 3 is filled with some of the worst senior level executives I have ever had the displeasure of working with. Don't bother providing your input or opinion because they really don't want to hear it. If you think you will be appreciated for a job well done - think again - the focus will be on what you didn't do right. Think you are an expert and have much to contribute? don't bother - no one above you cares. Just keep your head down and try to avoid being yelled at or singled out.

    Advice to ManagementAdvice

    Do everyone a favor and retire or work in a different industry

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Unfortunate turn of events once Global Crossing was bought by Level3

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cost Analyst in Rochester, NY
    Former Employee - Cost Analyst in Rochester, NY

    I worked at Level 3 Communications full-time (more than 3 years)

    Pros

    Great experience when it was still Global Crossing. Level3 environment was a 180 in the wrong direction.

    Cons

    Very close minded thinking, management does not allow you to go outside of your job description "box". Management not upfront with employees at all and unrealistic, unattainable goals set. Very monotonous and laborious as none of the systems you need to complete your job are connected. Expect regular rounds of layoffs.. happened every year I was there- every spring and then holiday time.

    Doesn't Recommend
    Neutral Outlook
  11. 2 people found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Analyst in Broomfield, CO
    Current Employee - Marketing Analyst in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than 3 years)

    Pros

    Health insurance even though it cost more then average, if you can't manage yourself you will have many that will manage you, 80 dollars a month for parking no exception, If you can work here you can work anywhere.

    Cons

    Doesn't have any idea how to run a fortune 500. A lot of affairs within the company. Everyone is a Manager. I currently have 5 people that call themselves my manager

    Advice to ManagementAdvice

    Too much to list

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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