Level 3 Communications

  www.level3.com
  www.level3.com

Level 3 Communications Reviews

Updated December 15, 2014
Updated December 15, 2014
503 Reviews
2.9
503 Reviews
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Level 3 Communications President & CEO Jeff Storey
Jeff Storey
143 Ratings

Review Highlights

Pros
  • workout facility), but from a distance it appeared work/life balance was important (in 29 reviews)

  • The company has good benefits and people are compensated well (in 33 reviews)


Cons
  • No such thing as work life balance exists in many Level 3 departments (in 30 reviews)

  • People who advances are only people who are close to the senior management (in 24 reviews)

More Highlights

91 Employee Reviews Back to all reviews

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  1.  

    Not all things are as they claim to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications

    Pros

    Fantastic opportunity to make a difference in the industry.

    Cons

    Too many fiefdoms and silo driven.

    Advice to ManagementAdvice

    Improve culture and communication across the board.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Everything you would expect from a heartless company that is great at using and abusing employees!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ops Tech Associate in Broomfield, CO
    Current Employee - Ops Tech Associate in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than an year)

    Pros

    Excellent health benefits, great PTO that starts on day one along with health insurance, onsite gym, quality co workers, great place to get overworked and underpaid

    Cons

    ZERO Work/life balance, only way to advance is by who you know and how many strings they can pull, management cares only about their numbers and not about their employees, Level 3 is great at making and then breaking their promises

    Advice to ManagementAdvice

    For the love of God please place some value in your employees have a good work/life balance, please keep the promises you make, pay your employees based on their performance and not based on who they know, please stop buying companies and focus on keep the quality employees you have first

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Horrible reputation confirmed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Broomfield, CO
    Former Employee - Anonymous Employee in Broomfield, CO

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    Nice workout facility but you have to have payroll deduction to use it. Important product offering. Lots to learn if you seek it out.

    Cons

    There have been some talented people to join different departments but senior management has no clue as to how to run a successful organization or how to recognize significant accomplishments. People are promoted strictly based on longevity, not talent. Rather than get rid of toxic people, the toxic people drive out the talent. Human resources is also disfunctional and lead by stagnant thinkers. Laurinda does not have a pulse on what is really happening there.

    Advice to ManagementAdvice

    Clean house and realize how top heavy the departments are. Teach and inform people about the politics if that's what you lead with. I'm glad to have moved on! Start listening to all these negative reviews and do something about it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    ADHD Management + Multiple mergers = Low Morale.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer in Broomfield, CO
    Current Employee - Senior Developer in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than 5 years)

    Pros

    Great bonus structure,
    Employee's from some of the legacy companies willing to go above and beyond ( and others, not so much ).

    Cons

    Constant project shifting, Constant unfinished mergers, Too many people making decisions for what they know nothing about. Dartboard layoffs - Layoffs don't seem to follow any rhyme or reason here, they layoff mission critical employees and wonder why they get poor results. When management is confronted about it, they readily admit "we could have done better", but nothing changes.

    Advice to ManagementAdvice

    This company needs to streamline their organizations and fold new companies in more efficiently. Management needs to stop acquiring new companies until the old ones have been assimilated. They need to work on cementing a culture across all the organizations, not just the new one they've courted that year. This latest acquisition of TW Telecom will bring much folly. There are architects making decisions for the whole organization who don't know the product they're supposed to be representing. During a merger, one would think that business critical applications would be compared and go-forward solutions would be designed based on a clear winner. That doesn't happen at Level 3. Go forward products are chosen based on whatever manager from whatever company lands in the appropriate role.

    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Worst Bait and switch ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ops Tech in Broomfield, CO
    Current Employee - Ops Tech in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than an year)

    Pros

    Great benefits, nice campus. Good for your resume.

    Cons

    Worst management ever. Your job at Level 3 will be 50% doing your job, and 50% documenting that you are doing your job. If something doesn't get finished in time, (because you've wasted so much time updating a million people and systems) your new job will be finding someone to blame for it not getting done.

    Advice to ManagementAdvice

    Get better training, know what your employees are doing day to day, and instead of giving them the runaround about raises, reward your people who see articles every day about how much money the company is making.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    I would NEVER work for them again. Great potential, too bad they cannot get out of their own way!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Broomfield, CO
    Former Employee - Marketing in Broomfield, CO

    I worked at Level 3 Communications full-time (more than 5 years)

    Pros

    Level 3 is one of the few large technology employers in Colorado/Boulder. Lots of free parking! Met a bunch of great people during my time there. It is a real struggle to find positive things to say.

    Cons

    TOXIC work environment, leaderships changes their strategy as often as the seasons change. Seems they have financial issues, no money to stay on schedule with development of products or infrastructure, no money to spend on marketing or customer service, their vendors go unpaid for many quarters, but somehow they keep the two corporate jets running?

    Advice to ManagementAdvice

    Get a clue, the people that are supposed to be contributing to an actual work product are always diverted to fire-drills of building managing-up decks for the executives instead of actually working. When they actually get to their actual work they never have the resources to get the job done. Funny that leadership wonders why they can't seem to move the needle. No work-life balance, constant layoffs, the talented people are leaving in droves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Worst company I ever worked for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Delivery in Tulsa, OK
    Former Employee - Service Delivery in Tulsa, OK

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    There were no "pros" while working for Level 3. They don't care about the employees, only covering their own behinds.

    Cons

    Multiple small companies have been acquired but none of the system have been integrated, requiring you to log into multiple systems to complete a single task. I've been in the industry for 15+ years, worked for several vendors and customers. Level 3 was without a doubt the absolute worst management I've ever had the displeasure of working under.

    Advice to ManagementAdvice

    Upper management doesn't care! It was brought to management AND HR! Nothing was changed or accomplished.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    A one way relationship to no where.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Internal Audit Analyst in Broomfield, CO
    Former Employee - Senior Internal Audit Analyst in Broomfield, CO

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    Decent pay, not bad hours. Finance department has their "ducks in a row" more than other business units. Stock is going up, performance is improving quarter to quarter meaning increased variable compensation payouts. Cafeteria on campus isn't subsidized but makes working in Broomfield tolerable for a little bit.

    Cons

    Very little opportunity available, older company culture. Early company focus was on growth and only growth, since then (with new CEO) the focus has shifted to excellence and customer satisfaction. This is a positive shift but because of the early growth the back office is a mess. None of the systems communicate with each other, there was no overall comprehensive plan for the structure and harvesting of data. This is a headache for a company who's focus has shifted to accountability and operational excellence.

    Advice to ManagementAdvice

    Focus on employee development

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Warning! Stay away or be very wary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Federal Account Manager in Washington, DC
    Former Employee - Federal Account Manager in Washington, DC

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    Many of the people are nice and good people just trying to do their jobs.

    Cons

    Terrible place for sales people. Micro-management is excessive. They often keep you until you hit a large sale then they get rid of you and don't pay. Average life a rep is about 8-14 months. Very bad reputation on the street. Most good sales people I know won't work for them. Age discrimination is common.

    Advice to ManagementAdvice

    Get rid of the dirt bags in your sales management organization. They are the problem. Too many rotten apples. Re-examine your incentives but also the character of your sales mgmt.
    It's no dignified place for a sales rep to work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Worst Company I have Ever Worked For!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance
    Former Employee - Finance

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    Health Benefits - I can't think of anything else.

    Cons

    Executive Leadership Does Not Care - No Work Life Balance. The Culture is depressing.
    If you don't live North of the city, don't plan to commute here as the location is frustrating. Move your HQ downtown to attract better talent.

    Advice to ManagementAdvice

    Get Out.. New Blood Is Needed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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