Level 3 Communications

  www.level3.com
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Level 3 Communications Reviews

Updated Jun 3, 2014
All Employees Current Employees Only

2.6 437 reviews

58% Approve of the CEO

Level 3 Communications President & CEO Jeff Storey

Jeff Storey

(105 ratings)

34% of employees recommend this company to a friend

Review Highlights

Pros
  • workout facility), but from a distance it appeared work/life balance was important(in 26 reviews)

  • The company has good benefits and people are compensated well(in 29 reviews)


Cons
  • No such thing as work life balance exists in many Level 3 departments(in 26 reviews)

  • People who advances are only people who are close to the senior management(in 23 reviews)

86 Employee Reviews Back to all reviews
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    • Culture & Values
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    • Senior Management
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    • Disapproves of CEO

    1 person found this helpful  

    Worst company I ever worked for!

    Service Delivery (Former Employee) Tulsa, OK

    ProsThere were no "pros" while working for Level 3. They don't care about the employees, only covering their own behinds.

    ConsMultiple small companies have been acquired but none of the system have been integrated, requiring you to log into multiple systems to complete a single task. I've been in the industry for 15+ years, worked for several vendors and customers. Level 3 was without a doubt the absolute worst management I've ever had the displeasure of working under.

    Advice to Senior ManagementUpper management doesn't care! It was brought to management AND HR! Nothing was changed or accomplished.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    I would NEVER work for them again. Great potential, too bad they cannot get out of their own way!

    Marketing (Former Employee) Broomfield, CO

    ProsLevel 3 is one of the few large technology employers in Colorado/Boulder. Lots of free parking! Met a bunch of great people during my time there. It is a real struggle to find positive things to say.

    ConsTOXIC work environment, leaderships changes their strategy as often as the seasons change. Seems they have financial issues, no money to stay on schedule with development of products or infrastructure, no money to spend on marketing or customer service, their vendors go unpaid for many quarters, but somehow they keep the two corporate jets running?

    Advice to Senior ManagementGet a clue, the people that are supposed to be contributing to an actual work product are always diverted to fire-drills of building managing-up decks for the executives instead of actually working. When they actually get to their actual work they never have the resources to get the job done. Funny that leadership wonders why they can't seem to move the needle. No work-life balance, constant layoffs, the talented people are leaving in droves.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Approves of CEO

     

    A one way relationship to no where.

    senior internal audit analyst (Former Employee) Broomfield, CO

    ProsDecent pay, not bad hours. Finance department has their "ducks in a row" more than other business units. Stock is going up, performance is improving quarter to quarter meaning increased variable compensation payouts. Cafeteria on campus isn't subsidized but makes working in Broomfield tolerable for a little bit.

    ConsVery little opportunity available, older company culture. Early company focus was on growth and only growth, since then (with new CEO) the focus has shifted to excellence and customer satisfaction. This is a positive shift but because of the early growth the back office is a mess. None of the systems communicate with each other, there was no overall comprehensive plan for the structure and harvesting of data. This is a headache for a company who's focus has shifted to accountability and operational excellence.

    Advice to Senior ManagementFocus on employee development

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
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    Warning! Stay away or be very wary.

    Federal Account Manager (Former Employee) Washington, DC

    ProsMany of the people are nice and good people just trying to do their jobs.

    ConsTerrible place for sales people. Micro-management is excessive. They often keep you until you hit a large sale then they get rid of you and don't pay. Average life a rep is about 8-14 months. Very bad reputation on the street. Most good sales people I know won't work for them. Age discrimination is common.

    Advice to Senior ManagementGet rid of the dirt bags in your sales management organization. They are the problem. Too many rotten apples. Re-examine your incentives but also the character of your sales mgmt.
    It's no dignified place for a sales rep to work.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

     

    Worst Company I have Ever Worked For!!

    Finance (Former Employee)

    ProsHealth Benefits - I can't think of anything else.

    ConsExecutive Leadership Does Not Care - No Work Life Balance. The Culture is depressing.
    If you don't live North of the city, don't plan to commute here as the location is frustrating. Move your HQ downtown to attract better talent.

    Advice to Senior ManagementGet Out.. New Blood Is Needed.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Absolutely Horrible Place

    Anonymous Employee (Former Employee)

    ProsThe campus is nice and the cafeteria is not bad.

    ConsThis is the only place I have worked where I've thought other people were actively trying to sabotage my group’s project.

    Advice to Senior ManagementFoster more cooperation among teams.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

    2 people found this helpful  

    Probably the Worst Place I ever Worked at

    Federal Support (Former Employee) McLean, VA

    ProsThe onboarding process is excellent (they have to be with the large turnover). Benefits are decent but could be better

    ConsOMG where do I begin. Having worked all over the telecom industry Level 3 is filled with some of the worst senior level executives I have ever had the displeasure of working with. Don't bother providing your input or opinion because they really don't want to hear it. If you think you will be appreciated for a job well done - think again - the focus will be on what you didn't do right. Think you are an expert and have much to contribute? don't bother - no one above you cares. Just keep your head down and try to avoid being yelled at or singled out.

    Advice to Senior ManagementDo everyone a favor and retire or work in a different industry

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Unfortunate turn of events once Global Crossing was bought by Level3

    Cost Analyst (Former Employee) Rochester, NY

    ProsGreat experience when it was still Global Crossing. Level3 environment was a 180 in the wrong direction.

    ConsVery close minded thinking, management does not allow you to go outside of your job description "box". Management not upfront with employees at all and unrealistic, unattainable goals set. Very monotonous and laborious as none of the systems you need to complete your job are connected. Expect regular rounds of layoffs.. happened every year I was there- every spring and then holiday time.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Comp & Benefits
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    • Disapproves of CEO

    2 people found this helpful  

    Terrible

    Marketing Analyst (Current Employee) Broomfield, CO

    ProsHealth insurance even though it cost more then average, if you can't manage yourself you will have many that will manage you, 80 dollars a month for parking no exception, If you can work here you can work anywhere.

    ConsDoesn't have any idea how to run a fortune 500. A lot of affairs within the company. Everyone is a Manager. I currently have 5 people that call themselves my manager

    Advice to Senior ManagementToo much to list

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

    2 people found this helpful  

    Until they combine the Global Crossing and Level 3 networks, they will continue to struggle to meet customer timeframes.

    Anonymous Employee (Former Employee)

    ProsReally nice people to work with that truly care about customers.

    ConsExecutive leadership needs changes. Too many problems that continue to go unanswered. Too many hurdles to jump through to quote and deliver services to customers. It is very frustrating for sales to deliver what they propose.

    Advice to Senior ManagementToo much manual intervention to manage orders. For a technology company, Level 3 is terrible at automating processes in order to work smarter, not harder.

    No, I would not recommend this company to a friend

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