Level 3 Communications Reviews

Updated March 26, 2015
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3.0
148 Reviews
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Level 3 Communications President & CEO Jeff Storey
Jeff Storey
162 Ratings

148 Employee Reviews

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  1. Promising company,management wants to grow the department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Analyst in Columbus, OH
    Current Employee - Marketing Analyst in Columbus, OH

    I have been working at Level 3 Communications

    Pros

    flexibilty, no micromanagement. Management is constantly pulling you in different directions with no clear focus. Clichés such as "drive awareness".

    Cons

    no clear career path. future acquisition will flush out the wear. There are never any guarantees in the telecom industry. It is a Broomfield ran organization - little room for creativity

    Advice to ManagementAdvice

    less powerpoint presentations, less pre/post event summaries- let's focus on real work instead of constantly writing summaries about what we are doing - maybe we will actually have time to get more accomplished

    Recommends
    Neutral Outlook
    Approves of CEO
  2. I had worked for twtelecom over 15 years when Level 3 purchased the company and I was RIF'd. Not really enough time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications

    Pros

    Great benefits and national footprint allows for lots of opportunities.

    Cons

    Ops roles are very rigid and task oriented. Not much allowance for "outside the box".

    Advice to ManagementAdvice

    Good luck to senior management with employee satisfaction/loyalty.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications full-time (more than 3 years)

    Pros

    Good pay and the people are great

    Cons

    Long hours holidays and weekends without notice

    Advice to ManagementAdvice

    get involved with your technicians.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. So much potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Engineer
    Current Employee - Senior Sales Engineer

    I have been working at Level 3 Communications full-time (more than 3 years)

    Pros

    massive network and service offerings!

    Cons

    internal processes can be very bad and always changing. With the purchase of 10+ companies over the last decade...this has left us with way too many ordering systems and databases.

    Advice to ManagementAdvice

    Clean up the back office. Finish the integrations before buying other 4 billion dollar companies.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful

    Working at Level 3

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Junior Management in Washington, DC
    Former Employee - Junior Management in Washington, DC

    I worked at Level 3 Communications full-time (more than 3 years)

    Pros

    Great network and global reach. Good solution set.

    Cons

    No employee loyalty. You could be performing beyond assigned goals and they won't hesitate to terminate you if you are not tied closely to the decision maker layer during that period. Of course if you do make the cut don't get too comfortable because management change likely to occur soon.

    Advice to ManagementAdvice

    Get closer to the folks in the trenches and find out who your good employees are and reward accordingly.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. Not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Technician in El Paso, TX
    Former Employee - Operations Technician in El Paso, TX

    I worked at Level 3 Communications

    Pros

    Pay was average, but that was it

    Cons

    Management cared more about the metrics than the work, processes are ridiculous

    Advice to ManagementAdvice

    Let people do their jobs

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. account director

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications

    Pros

    fair salary
    good people
    good work ethic

    Cons

    poor management
    non competitive pricing

  9. 1 person found this helpful

    Cutthroat environment with lots of turnover

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications

    Pros

    Great benefits and opportunity if you're familiar with the industry and comfortable in that type of environment. It is what you make of it if you're willing to put in a significant amount of time after hours.

    Cons

    Internal systems can be quite slow and outdated. Workload throughout the company can be overbearing which made it difficult to seek counsel from upper management and different groups. A lot of meaningless meetings.

  10. Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Atlanta, GA
    Current Employee - Account Manager in Atlanta, GA

    I have been working at Level 3 Communications full-time (more than 3 years)

    Pros

    Lots of good resources and people willing to help.

    Cons

    Too many layers in the sales process.

    Advice to ManagementAdvice

    Cut out some of the extra people in the sales process. Stop being cheap when it comes to your sales force,

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful

    Tough gig

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications

    Pros

    great pay if you are able to succeed in the pressure cooker environment.

    Cons

    Pressure cooker and excessively high churn with the sales department.

    Doesn't Recommend
    Approves of CEO

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