Level 3 Communications Reviews

Updated April 24, 2015
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3.0
153 Reviews
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Level 3 Communications President & CEO Jeff Storey
Jeff Storey
46 Ratings

153 Employee Reviews

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  1. Sales Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Broad set of products and capabilities

    Cons

    chaotic environment, no clear path to advancement

    Advice to Management

    Work on career paths for employees

  2. Network person, responsible for troubleshooting network issues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Level 3 Communications full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Level 3 is a growing company and have made several key strategic acquisitions which should position the company to become a stronger competitor in the telecom industry.

    Cons

    Level 3 does not focus enough on career growth nor team building.

    Advice to Management

    Management should do a better job in preparing and selecting first line managers. Many managers while possibly super stars in their roles prior to management have a lot to be desired in motivating their subordinates. I would suggest that potential candidates be identified early and groomed with managerial training and mentoring before being offered a management role. Management should also do the same for the employees, giving them the necessary training to make them stronger and prepare them for their next role with Level 3. Mentoring goes a long way.

  3. Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications full-time (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    I liked most of the people I worked with

    Cons

    low salary, too many sales reps and agents selling to the same companies.

    Advice to Management

    higher salaries, less sales people.

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  5. Account Director

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Income, Good Benefits and PTO

    Cons

    Original Level 3 Management is not professional.

    Advice to Management

    More HR training is needed.

  6. Growth by acquisition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong product offerings, global network reach.

    Cons

    Difficulty integrating acquired companies. Constant re-orgs and layoffs dehumanize the company.

    Advice to Management

    Focus on talent and invest in your people

  7. Promising company,management wants to grow the department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Analyst in Columbus, OH
    Current Employee - Marketing Analyst in Columbus, OH

    I have been working at Level 3 Communications

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    flexibilty, no micromanagement. Management is constantly pulling you in different directions with no clear focus. Clichés such as "drive awareness".

    Cons

    no clear career path. future acquisition will flush out the wear. There are never any guarantees in the telecom industry. It is a Broomfield ran organization - little room for creativity

    Advice to Management

    less powerpoint presentations, less pre/post event summaries- let's focus on real work instead of constantly writing summaries about what we are doing - maybe we will actually have time to get more accomplished

  8. I had worked for twtelecom over 15 years when Level 3 purchased the company and I was RIF'd. Not really enough time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits and national footprint allows for lots of opportunities.

    Cons

    Ops roles are very rigid and task oriented. Not much allowance for "outside the box".

    Advice to Management

    Good luck to senior management with employee satisfaction/loyalty.

  9. Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay and the people are great

    Cons

    Long hours holidays and weekends without notice

    Advice to Management

    get involved with your technicians.

  10. So much potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Engineer
    Current Employee - Senior Sales Engineer

    I have been working at Level 3 Communications full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    massive network and service offerings!

    Cons

    internal processes can be very bad and always changing. With the purchase of 10+ companies over the last decade...this has left us with way too many ordering systems and databases.

    Advice to Management

    Clean up the back office. Finish the integrations before buying other 4 billion dollar companies.

  11. Helpful (1)

    Working at Level 3

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Junior Management in Washington, DC
    Former Employee - Junior Management in Washington, DC

    I worked at Level 3 Communications full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great network and global reach. Good solution set.

    Cons

    No employee loyalty. You could be performing beyond assigned goals and they won't hesitate to terminate you if you are not tied closely to the decision maker layer during that period. Of course if you do make the cut don't get too comfortable because management change likely to occur soon.

    Advice to Management

    Get closer to the folks in the trenches and find out who your good employees are and reward accordingly.

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