Level 3 Communications Reviews

Updated August 26, 2014
Updated August 26, 2014
475 Reviews

2.9
475 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Level 3 Communications President & CEO Jeff Storey
Jeff Storey
117 Ratings

Review Highlights

Pros
  • workout facility), but from a distance it appeared work/life balance was important (in 26 reviews)

  • The company has good benefits and people are compensated well (in 29 reviews)


Cons
  • No such thing as work life balance exists in many Level 3 departments (in 26 reviews)

  • People who advances are only people who are close to the senior management (in 23 reviews)

More Highlights

102 Employee Reviews Back to all reviews

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  1.  

    Good place to work with good people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  Broomfield, CO
    Current Employee - Product Manager in Broomfield, CO

    I have been working at Level 3 Communications full-time for more than 5 years

    Pros

    Flexibility, on site gym, vacation offered.

    Cons

    High performers are not singled out from the rest of the company

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Ops Academy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Ops Academy Associate  in  Broomfield, CO
    Current Employee - Senior Ops Academy Associate in Broomfield, CO

    I have been working at Level 3 Communications full-time for less than a year

    Pros

    Great Environment
    Good people
    Lot of fun
    Good Benefits

    Cons

    Low pay
    Placement is at the companies needs

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at Level 3 Communications as a contractor for more than 3 years

    Pros

    Level 3 is very family oriented. They allow their employees to bring their children in if needed and if you need to meet family obligations outside of work they provide convenient ways to take care of them.

    Cons

    The current processes and procedures they have in place change often and can be confusing and are not always logical.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Has improved a lot over my 7 years with the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Tulsa, OK
    Current Employee - Senior Software Engineer in Tulsa, OK

    I have been working at Level 3 Communications full-time for more than 5 years

    Pros

    Level 3 is pretty laid back in my experience. I feel like performance is well rewarded.

    Cons

    Level 3 is large and it can sometimes be hard to see where you fit in the company.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Manager  in  Broomfield, CO
    Current Employee - Customer Care Manager in Broomfield, CO

    I have been working at Level 3 Communications as a contractor for more than a year

    Pros

    very good company to work for. Very god managment

    Cons

    not really any cons. Very friendly people

    Recommends
    Approves of CEO
  7. 2 people found this helpful  

    Great company that continues to grow through acquisitions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications full-time for more than 10 years

    Pros

    Pay and benefits are probably the best in the industry. Jim Crowe seemed to really care about his employees especially those with a great deal of tenure.

    Cons

    Ongoing challenges with combining networks of numerous companies they have purchased over the past several years. They typically buy companies that complement their network needs but do not actually "complete" the process before moving forward with the next acquisition. That being said, every day is a major challenge because networks and billing platforms are still in the process of being combined.

    Advice to ManagementAdvice

    Probably shouldn't expect the same type of sales in tier 3 cities as you do in tier 1 cities. Quotas should be assigned / determined by the size of the city, number of companies...etc. In other words an NFL city (New York, Chicago, Phoenix, Miami) that obviously have a much larger population would carry the highest quotas vs cities that can't support any type of professional sports team.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Good experience but underpaid for the Ops Tech Associate jobs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ops Tech Associate  in  Broomfield, CO
    Current Employee - Ops Tech Associate in Broomfield, CO

    I have been working at Level 3 Communications full-time for less than a year

    Pros

    Good people to work around.

    Cons

    The pay scale and the raises.

    Advice to ManagementAdvice

    Make sure the Ops people are taken care of as your bringing them in to be the future of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Leadership has a short attention span...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Architect  in  Broomfield, CO
    Current Employee - Process Architect in Broomfield, CO

    I have been working at Level 3 Communications full-time for more than 8 years

    Pros

    Good benefits, beautiful campus, pockets of good leaders. There are opportunities for advancement but if you come in entry level, don't expect more than minimal salary growth.

    Cons

    They would rather pay someone off the street a higher salary than promote internally and give the fair salary to an alumni. Also, you're often chasing the carrot. Just do the job for a year and then they will promote you (maybe) and give you a 3% pay increase (doubtful). With ever changing priorities from leadership, it can be hard to follow through and show your value.

    Advice to ManagementAdvice

    Value your people, they are your best asset

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing  in  Broomfield, CO
    Current Employee - Marketing in Broomfield, CO

    I have been working at Level 3 Communications full-time for more than 10 years

    Pros

    Great company, work-life balance, freedom of actions and decisions if under good management. Company is in the best place possible today!

    Cons

    Can burn you out, very stressful, very demanding. Everyone is headed up the ladder, can be ruthless. It basically comes down to forging a great relationship with management accross the company.

    Advice to ManagementAdvice

    Learn how to retain good talent - you are no longer a toddler! Install an open door policy. Bring back the half days off.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great multi vendor environment, much to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IP Technician II  in  Phoenix, AZ
    Current Employee - IP Technician II in Phoenix, AZ

    I have been working at Level 3 Communications for less than a year

    Pros

    PTO is 20 days first day on the job. Can't beat that. Alcatel, Juniper, Cisco, just to name a few of the devices we manage and troubleshoot.

    Cons

    Working in a NOC for the first time, didn't know what to expect, but big learning curve for sure. Wish there was more standardized training procedures for those who start out at a Tech II position as oppose to working their way up from Tech I.

    Advice to ManagementAdvice

    More structure and in depth training for NOC technicians. So many different tools and repositories to find specific info to troubleshoot effectively.

    Recommends
    Neutral Outlook
    No opinion of CEO

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