LexisNexis Legal & Professional

  www.lexisnexis.com
  www.lexisnexis.com
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LexisNexis Legal & Professional Reviews

Updated September 2, 2014
Updated September 2, 2014
699 Reviews
2.6
699 Reviews
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LexisNexis Legal & Professional CEO Mike Walsh
Mike Walsh
198 Ratings

Review Highlights

Pros
  • Family-oriented culture which gives way to a satisfying work-life balance (in 69 reviews)

  • Company was very flexible with people wanting to work from home (in 48 reviews)


Cons
  • Inept executive board and senior management attitude destroying a once-proud company (in 62 reviews)

  • Upper management concerned only with short term revenue goals (in 53 reviews)

More Highlights

225 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    It's not what it used to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LexisNexis Legal & Professional

    Pros

    Good pay, benefits and people. Flexible work schedules to accommodate life's little necessities. The work was always fairly distributed, and you felt valued.

    Cons

    Culture has taken a turn, and cuts are constant. There are too few people to do the work of so many. Either people are getting cut or they're leaving on their own. It wasn't this way five years ago.

    Advice to ManagementAdvice

    Words are nice, but sincerity behind those words speaks volumes.

    Doesn't Recommend
  2. 7 people found this helpful  

    Going downhill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consulting Software Engineer
    Current Employee - Consulting Software Engineer

    I have been working at LexisNexis Legal & Professional full-time for more than 10 years

    Pros

    LexisNexis has great benefits and compensation. The culture in many of their satellite offices is casual and what you would expect for an IT company in this day and age. Their home campus in Dayton is more business casual.

    Cons

    LexisNexis is losing money at an astronomical rate and as such they are cutting corners wherever they can in order to keep in their parent company Reed Elsevier's good graces. That includes laying off critical staff, outsourcing and offshoring development and QA, and closing offices. They put all of their eggs (as well as their capital) in one basket with their Lexis Advance product, and it has unfortunately been an utter failure. They are scrambling and paying dearly for it now. This used to be a great place to work, but I cannot in good conscience recommend employment here to anyone now.

    Advice to ManagementAdvice

    Get back to your roots with regards to staff. Embrace the online digital "free" information culture. Value and respect your employees like you used to.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 6 people found this helpful  

    Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LexisNexis Legal & Professional full-time for more than 3 years

    Pros

    You can skate by for years before they realize they should fire you. Sadly this is the only good thing I can come up with.

    Cons

    Every year they cut more and more positions then preach how they "Care about their people". Seriously behind the curve when it comes to everything. They often resort to strategies that competitors used years ago. There is saying that goes around the office "We can't get out of our own way"

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 11 people found this helpful  

    Prognosis Negative.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LexisNexis Legal & Professional full-time

    Pros

    First class benefits and compensation. Good people for the most part. Decent but dwindling facilities.

    Cons

    Like many information industries, the legal research industry is facing tremendous challenges from the open web with the additional complication that legal services has become a buyers market. LN's response has been unintegrated acquisitions in the workflow space (which has low barriers to entry and aping Thomson Reuters.

    .Dwindling revenues have, of course, led to political infighting beaucoup, thereby limiting management's ability to respond to changes in the market. Oh, and HR, if you can find them has become the handmaiden of senior management.

    Advice to ManagementAdvice

    I'm defining management as C-level executives.
    Here's my advice:
    First: Climb out of the bunker.
    Second: in the name of all that's decent, resign.
    Dear New Management:
    First: Stop the reorg madness. If you have trust across the organization and a coherent strategy, it doesn't matter what your structure is. If you don't have it, it doesn't matter what your structure is.
    Second: Recognize that technology and most content are commodities. What really matters is premium exclusive content and world class customer service.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 6 people found this helpful  

    Used to be a nice place to work but has changed greatly in the last 2 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Training Consultant  in  Dayton, OH
    Current Employee - Training Consultant in Dayton, OH

    I have been working at LexisNexis Legal & Professional full-time for more than 10 years

    Pros

    My coworkers made the work fun and enjoyable. My current managers are great and encourage us to do our best. They don't make things hard for us if we make a mistake. They help us work through the issue and find ways to solve the situation so the issues so surface again.

    Cons

    Jobs started moving offshore and developing skills for those employees. They have done major layoffs in the last 4 years. The employees that are left have to do more with less assistance and resources. It has become a very stressful environment and the motivation for the long term employees is no longer there. People just don't have the drive they had before and just come to work because they have no choice.

    Advice to ManagementAdvice

    Management should work to even the playing field for offshore and US Employees. Give us the resources we need to successfully do our jobs. When promising to create more jobs and flexibility, do what you say and not just make empty promises. We have lost too many good employees due to empty promises.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 7 people found this helpful  

    Save Yourselves - This is a Sinking Ship!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New Providence, NJ
    Former Employee - Anonymous Employee in New Providence, NJ

    I worked at LexisNexis Legal & Professional full-time for more than 3 years

    Pros

    Non-management level employees work well and have a true team culture. People are very supportive of each other and are willing to go the extra mile to ensure goals are met.

    Cons

    -Constant turnover in upper management of Web Ops department. Each new VP or Director comes in with "new" ideas that are really just the same ideas from two managers ago. Management all shocked when those "new" ideas fail. They were really just rearranging the deck chairs on the titanic.
    -Constant threat of layoffs and outsourcing of jobs.
    -HR practically non-existent.
    -Open floor plan makes it very difficult to conduct client calls since a) people around you are always on phone with their clients and b) people are always walking by and talking amongst themselves. These factors directly impact productivity.

    Advice to ManagementAdvice

    -Choose a direction and stick with it. Give middle management the support they need, and revamp the company culture so employees feel like their contributions are valued.
    -Position LN as the thought leader in legal marketing and own the strong reputation it has had for so many years. Then price accordingly. You'll be amazed at how much easier it is to make money when you stop undercharging.
    -Stop giving HUGE salaries to CEOs and other execs who in reality contribute very little and who rarely have any experience in this industry.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 8 people found this helpful  

    Overemphasis on Selling Leads to Employee and Customer Dissatisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at LexisNexis Legal & Professional full-time

    Pros

    Good vacation policy. Good clients.

    Cons

    Management continues to push through a product (Lexis Advance), to the detriment of investing resources in upgrading current products, despite poor reviews from employees and customers.

    Advice to ManagementAdvice

    Don't spend so much $ on the national sales meeting. Employees don't want to go, and the expense could be better spent boosting employee salaries, which are below market rate.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 8 people found this helpful  

    Directors and Senior Directors and Directors and Senior Directors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Many Different Jobs - You Need to to Stay At This Company
    Current Employee - Many Different Jobs - You Need to to Stay At This Company

    I have been working at LexisNexis Legal & Professional full-time for more than 10 years

    Pros

    They still offer good salary and benefits but eliminate long-term employees unless they are Directors and Senior Directors and more Directors and Senior Directors.

    Cons

    There are so many managers who do so very little. I have often wondered what they are Directors and Senior Directors of? There are Directors and Senior Directors that have one or two people reporting to them. It seems that it is all in who you know and not what you know and what you can do at LexisNexis.

    Advice to ManagementAdvice

    Too late. When is the next round of layoffs to meet numbers. Merry Christmas!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    It was a good place to do an internship/co-op.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Developer Co-op  in  Miamisburg, OH
    Former Employee - Web Developer Co-op in Miamisburg, OH

    I worked at LexisNexis Legal & Professional part-time for more than 3 years

    Pros

    Great campus(Miamisburg, OH), relaxed work environment, worked well with surrounding communities

    Cons

    Odds are, you position will be outsourced soon.

    Recommends
    Negative Outlook
    No opinion of CEO
  11. 7 people found this helpful  

    Don't bother applying here - - they're sending US jobs overseas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technical Support Representative  in  Miamisburg, OH
    Former Employee - Senior Technical Support Representative in Miamisburg, OH

    I worked at LexisNexis Legal & Professional full-time for more than 5 years

    Pros

    - Decent amount of vacation days and paid holidays
    - Decent benefits package
    - Occasional team-building events
    - Tuition reimbursement

    Cons

    I worked in Customer Support, so these may not apply to the entire company.
    - CS is 24/7/365, so while the rest of the company gets holidays off automatically, you may still have to work any and all holidays
    - Vacation days must be used for ANY medical absences, otherwise the time goes unpaid
    - Any absences not scheduled at least 24 hours in advance (including medical) were counted against you. Too many and you are terminated.
    - Insufficient training for new products (but you're expected to support them fully)
    - Conflicting demands between team leaders, managers, middle managers, and upper managers
    - Insufficient tools to properly perform expected tasks
    - No advancement available as jobs are being outsourced overseas

    Advice to ManagementAdvice

    Whoever decided it would be cost effective to move jobs overseas and terminate people with 15 to 20+ years of experience really has no idea what Customer Support actually does, nor do they understand that US customers do not want to speak to foreign workers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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