LexisNexis Legal & Professional

  www.lexisnexis.com
  www.lexisnexis.com

LexisNexis Legal & Professional Reviews

Updated October 1, 2014
Updated October 1, 2014
706 Reviews
2.6
706 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
LexisNexis Legal & Professional CEO Mike Walsh
Mike Walsh
200 Ratings

Review Highlights

Pros
  • Other areas of the company allow more flexibility, better work life balance (in 71 reviews)

  • Company was very flexible with people wanting to work from home (in 49 reviews)


Cons
  • Inept executive board and senior management attitude destroying a once-proud company (in 62 reviews)

  • Upper management concerned only with short term revenue goals (in 53 reviews)

More Highlights

189 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 6 people found this helpful  

    People are amazing, constant restructuring is disruptive and negatively affects morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager in Atlanta, GA
    Current Employee - Regional Sales Manager in Atlanta, GA

    I have been working at LexisNexis Legal & Professional full-time (more than 8 years)

    Pros

    The people at Lexis are amazing. The company does an amazing job hiring talented, motivated, collaborative people. They say, "Our biggest competitive advantage is our people," and it's true, as many accounts are won/saved as a result of the phenomenal employees.

    Cons

    Constant restructuring! The Legal division is losing its top talent as a result of cutting roles over the past 6 years. It is incredibly disconcerting and dramatically affects morale. Employees who remain at Lexis refer to having a "one year contract" before next year's cuts. Numerous offerings, especially Lexis Advance, are TERRIBLE. Future cuts to accommodate the failure of Lexis Advance are inevitable, unfortunately.

    Advice to ManagementAdvice

    Improve Lexis Advance or Lexis Legal will fail.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Company has been struggling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New Providence, NJ
    Former Employee - Anonymous Employee in New Providence, NJ

    I worked at LexisNexis Legal & Professional full-time

    Pros

    There was always a good family atmosphere and management was reasonable about the way they handled their employees. The company believes in donating time and money to good causes.

    Cons

    Executive management does not utilize the most knowledgeable employees who have hands on experience in the field. This has led to poor decisions and less than stellar products and services. The layoffs that have occurred have really ruined trust in the company and management.

    Advice to ManagementAdvice

    Come out with cutting edge products. Trust in your salespeople. Figure out how to instill confidence in employees while laying off their friends.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Smart people, unstable environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LexisNexis Legal & Professional full-time (more than 3 years)

    Pros

    Great company culture, lots of tenured people with experience. Many different career avenues to follow creating opportunities for promotion. There are a lot of networking groups to meet people in other departments.

    Cons

    There is way too much organizational change. Once a strategy is put into place it seems like it changes in a few months causing it very difficult to focus on the big picture.

    Advice to ManagementAdvice

    Create a real strategy and stick to it.

    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 11 people found this helpful  

    Great people, lousy upper management with no clear direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cary, NC
    Former Employee - Anonymous Employee in Cary, NC

    I worked at LexisNexis Legal & Professional full-time (more than 5 years)

    Pros

    Fortunate to work with an amazing group of people, including managers, US based tech support reps, and sales team. The people I worked with were all very highly competent, willing to share, team-oriented, and funny (that always helps lol). In fact, as the company changed directions over the last several years, sometimes the humor was the only thing that kept us all going :-) LexisNexis offers a very diverse workplace (age, race, culture, sexual orientation, gender), and the work/life balance is good. They encourage volunteering at charitable organizations, so there is plenty to get involved in working there. The pay is decent for the area we live in, and the benefits are comparable as well. My managers were always fabulously supportive and flexible when team members found themselves facing personal situations (health problems, single parenthood dilemmas, educational pursuits), and that is a HUGE Pro for those of us who believe that work and life can exist together but may need a modification during times in life when **** happens.

    Cons

    Jobs have transferred to Manila over the last few years, and the trend clearly supports more job transfers. As a result, the running joke around the office is that LexisNexis is: "The Titanic." The company seems oblivious to the clearly negative effect this has had on customer satisfaction, employee retention and satisfaction, and daily stress at work that comes from not knowing if you are going to have a job next week or not = Zero job stability. If you ask management about whether or not your position is stable, management WILL LIE to you, even when they KNOW for months in advance that your position is scheduled to be eliminated. Guess it's just HR protocol???? As a result, we also saw many people with years of experience leave before they slipped off the deck into the frigid waters of the North Atlantic ocean.

    As coworkers started to get laid off over the course of the last few years, it became a very emotional experience for all of us, and many days we cried throughout the work day. As the Manila operations struggles to keep quality employees and train them and get them up to speed, much of the backlash has fallen back on customer interfacing positions (such as mine) and this made my position become very challenging (lots of escalations). In one instance, they laid off one of the original software developers who had been with the company since the beginning (cost saving measure they said)....then encountered problems that no one could solve, and had to call him back and contract his services at double the salary they were paying him to begin with (nice move!) haha!

    The company does not really care about customer satisfaction so that whole "delightful customer experience" dumb tagline that upper management rants about is just corporate b.s. The CEO seems to be a very down-to-earth guy, so we're all confused as to where the company directives are actually coming from: The CEO, or the VP of our office????

    Some job opportunities (such as sales positions) offer limited growth, and the company can be pretty clique-y meaning, if you're not a butt-kisser then you may have a problem growing within the company. Some of my team members applied for different jobs within the company after several years of service, and were not even considered. One of them left LN after he applied for like five different internal positions and couldn't even get an interview. He left for a entry level sales position at another huge international software company, and is now a manager making double what he earned at LexisNexis - in less than two years (go figure!)

    I only checked "recommend to a friend" because of the following: My advice is that if you are ambitious and desire promotions into upper management, explore other companies. If you are a sole provider for your family, find another stable company to work for. If you are looking for a job to pay the bills and you have another source of income (partner) and don't mind being in a constant state of flux regarding the company direction, vision, growth, and how you are evaluated each year, then it's a good fit. In my experience, it was truly the people who made the job special.

    Advice to ManagementAdvice

    KEEP YOUR COMPETENT U.S. BASED TECH SUPPORT!!!! People are not going to pay thousands of dollars for incompetence!!!!! If you say you are attempting to improve customer experience and retention, don't lay off people who have had a direct impact on creating an excellent customer experience!! Stop sinking money into products that are clearly NOT working. The organization is top-heavy (too many managers).

    Stop changing directions every month. Get some stable senior management leadership in there who understands the "vision" (whatever that means lol) and then is able to incorporate it in word AND deed. Direct managers should not have to do the "dirty work" of hiring and then firing employees because The Top can't keep focus. When you hire an employee, try to at least stick with the job description and metrics so that a year or two from now, employees aren't jumping ship because you have changed the job specs so much. After all, that's one reason why they applied for the job in the first place.

    Be careful who you let go of. Not only does it impact the customer, but your decisions filter out into the technie community (small world), which gives competitors distinct advantages! My position was eliminated a few months back. I interviewed with the VP of another software company this past week who said he LOVES the fact that LexisNexis is floundering, has no direction, doesn't care about their customers, and lays off great employees because it makes his workforce richer and his company more successful!!! I have recently interviewed with three companies who have hired multiple LexisNexis "rejects" (a/k/a layoff victims lol)

    Now THAT'S embarrassing to have that reputation in an area like Raleigh NC, a city that is home to many technology companies!

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great company - tough competitive situation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Dayton, OH
    Current Employee - General Manager in Dayton, OH

    I have been working at LexisNexis Legal & Professional full-time (more than 3 years)

    Pros

    Great people. Really care about the customer. People like to engage and work together to solve problems. Organization has been flattened and people are getting to know the leaders.

    Cons

    Tough competitive situation. Funding is being used to build out new products, which has created cost pressure on other areas. This has resulted in a number of positions being eliminated and remaining employees are very busy.

    Advice to ManagementAdvice

    Will have to stop cutting soon or will impact the business

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Decent place but senior management disconnected from offices outside of HQ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Bellevue, WA
    Former Employee - Marketing in Bellevue, WA

    I worked at LexisNexis Legal & Professional full-time (more than 5 years)

    Pros

    Lots of smart people, tries to instill professionalism in practices, willing to innovate, generally good products.

    Cons

    A senior team that rotates frequently due to poor leadership and a ever changing vision. Often seems more interested in what the competition is doing rather than customers. Not a huge amount of respect of employees--just pieces to move around.

    Advice to ManagementAdvice

    Top down doesn't always work. Try developing and communicating a vision and then letting divisions and teams execute.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Good Co to build IT Skills

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LexisNexis Legal & Professional

    Pros

    Challenging work and good talent team.

    Cons

    Comparable benefits but limited mobility.

  9. 5 people found this helpful  

    Good Company.....But tough to commit a career to.....too many 'Strategic Reversals'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Boston, MA
    Former Employee - Sales in Boston, MA

    I worked at LexisNexis Legal & Professional full-time (more than 10 years)

    Pros

    Good co-workers.....high quality people.....excellent Camaraderie.
    .

    Cons

    Too often, LN seems to not know who or what they are trying to be in the marketplace.......During my experience working there (10+ years) they bounced between being an 'Information provider' to wanting to be 'a technology solutions provider'.......and never seemed to do either as well as their competitors.

    Advice to ManagementAdvice

    Make a decision on what the company is......be good at it......and STICK with it!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LexisNexis Legal & Professional full-time (more than 5 years)

    Pros

    Great Benefits, good colleagues. Large organization

    Cons

    Layoffs, management referred to as Dinosaurs in the organization

    Advice to ManagementAdvice

    Focus on a innovation and rewarding performance, rather than nepotism

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 5 people found this helpful  

    Good Products, Minimal Stability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dayton, OH
    Current Employee - Anonymous Employee in Dayton, OH

    I have been working at LexisNexis Legal & Professional full-time (more than an year)

    Pros

    Employees are treated well overall, although a single manager can wreak havoc
    Good products
    Good salary and benefits
    Good variety of company events, employee discounts
    Outstanding community involvement
    Decent on-site cafeteria and snack bar
    On-site fitness center
    On-site organizations that receive company funding for events
    Clean buildings and restrooms
    Convenient parking

    Cons

    Frequent reorganizations lead to good employees being let go
    Unsettling atmosphere as employees wait for the next reorg
    Inconsistent management. My first manager loved my work, while my second hated it
    Unrealistic project timelines led employees to forego family events, holidays, and vacations to work with no recognition afterwards
    Internal help desk was moved to the Philippines; quality has plummeted

    Advice to ManagementAdvice

    Frequent reorgs negatively affect morale. Figure out what you want to do and do it.

LexisNexis Legal & Professional Photos

Work at LexisNexis Legal & Professional? Share Your Experiences

LexisNexis Legal & Professional

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.