Liberty Mutual Insurance

  www.libertymutualgroup.com
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Liberty Mutual Insurance Reviews in Boston, MA

Updated June 30, 2014
Updated June 30, 2014
1,075 Reviews

3.3
1,075 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Liberty Mutual Insurance President & CEO David H. Long
David H. Long
382 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 70 reviews)

  • You are given a good amount of days off per year and good benefits (in 96 reviews)


Cons
  • The type of manager in your office will make or break your work-life balance (in 66 reviews)

  • Upper management is loosing more of their focus and support of front line employees (in 32 reviews)

More Highlights

51 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good learning experience, not suitable for a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    Pros

    They pay well, you learn a lot about technical or communication skills

    Cons

    People tend to be young and competitive, which makes things really gossipy and cliquey sometimes.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Job stability but nothing ground breaking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Developer  in  Portsmouth, NH
    Former Employee - Senior Software Developer in Portsmouth, NH

    Pros

    Great work life balance. Freedom to grow technically and professionally. Fantastic benefits.

    Cons

    Things move at a glacial pace. There are opportunities for growth but things move extremely slow.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Special Projects  in  Boston, MA
    Former Employee - Manager Special Projects in Boston, MA

    Pros

    Good experience, some nice people

    Cons

    Work life balance, constantly changing management & favoritism
    Pay & benefits can be a lot better

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great company to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst  in  Boston, MA
    Current Employee - Senior Financial Analyst in Boston, MA

    Pros

    Great company to start a career. You can get great experience working here. Good pay and ok benefits.

    Cons

    Work and life balance is not good for some financial/accounting roles. Make sure to put your relationship with the manager first and your work second. This would get you places.

    Advice to ManagementAdvice

    Be careful about promoting people to management. Some managers are not very emotionally stable or knowledgable.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Lack of Ambition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst  in  Dover, NH
    Former Employee - Business Systems Analyst in Dover, NH

    Pros

    Job security, large company with good pay.

    Cons

    People in my department lacked ambition

    Positive Outlook
  7. 2 people found this helpful  

    Tough to break through the glass ceiling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    Pros

    work-life balance is not bad (but varies by department), tuition reimbursement, decent health insurance, training and personal development opportunities are very good.

    Cons

    Poor pay and challenging to find advancement opportunities. This company does not pay for performance. There is a disconnect between how well you perform in a given performance period and what your merit increase will be. If you reach the top of your pay grade, yet still exceed expectations performance wise, don't expect a merit increase that reflects how well you performed. You're told that if you exhibit that you are capable of performing the duties of the next job up from your current one, you'll get promoted. That is not true at all. Most managers will not go to bat for you. If you're going to work here, learn to stand up for yourself early on and push your managers to do their job and be your advocate. Even then there's no guarantees.

    Very political and extremely difficult to break into the inner circle. Communication and flow of information tends to stop with that inner circle as well. There are some managers that buck this trend, but not nearly enough.

    "Moving up" here means "moving on". If you're not comfortable changing jobs/departments/SBU's every couple of years, but want to advance in your career, this company is not for you.

    Pension and 401K plan slashed in the midst of a record breaking year for the company.

    Would like to see more opportunities for flexible working arrangements.

    Growing very tired of all the re-orgs. It's to the point that you don't even have a chance to settle into the new organization before you're hit with another change.

    Advice to ManagementAdvice

    Managers need to be better advocates for their direct reports. Recognition goes a long way. The message I keep hearing around here lately is that people are Senior Management's main concern. Say it all you want, but actions speak louder than words and I'm still waiting.

    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Poor middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Boston, MA
    Former Employee - Director in Boston, MA

    Pros

    Good benefits, great location in downtown Boston, relocation assistance, great facilities, excellent use of technology

    Cons

    Salaries are low for Boston-area employees, middle managers don't respect the space of others, managers do not respect employees, overly conservative culture for 2014 (suit and tie requirement daily - no business casual Fridays), too many re-orgs, indecisive management, too many McKinsey consultants and not enough people with real management experience

    Advice to ManagementAdvice

    Keep middle managers in their lanes; respect staff

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Boston, MA
    Current Employee - Sales Representative in Boston, MA

    Pros

    Good compensation
    Good benefits
    Good culture/people
    Good opportunity in home office
    Strong company name

    Cons

    Bad Upper Management
    Inexperienced Direct Managers
    Premium rate increases
    Very conservative
    Poor work/life balance

    Advice to ManagementAdvice

    Move up the people who deserve it and have the experience, not the ones who look best on paper.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Recent Grad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Boston, MA
    Current Employee - Analyst in Boston, MA

    Pros

    Great place to start a career. The company offers good development and training opportunities. The work life balance is reasonable.

    Cons

    Often hard to see where your work is used/ how it helps the company. The work environment can be dull and up tight.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Liberty wants to attract younger workers, but its culture is from the 50's.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Architect  in  Dover, NH
    Former Employee - Technical Architect in Dover, NH

    Pros

    Good salary. Good technology experience.

    Cons

    Management too afraid to make waves or negotiate with business partners and upper management. Women are often overlooked for promotions-- especially in higher positions.

    Advice to ManagementAdvice

    Hard to get much done without everyone involved. Management should delegate and learn to trust employees.

    Recommends
    Positive Outlook
    Approves of CEO

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