Liberty Mutual Insurance Reviews

Updated June 29, 2015
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4.0
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Approve of CEO
Liberty Mutual Insurance President & CEO David H. Long
David H. Long
56 Ratings

Pros
  • The work life balance is reasonable (in 85 reviews)

  • Liberty Mutual was a large company with good benefits (in 95 reviews)

Cons
  • I did not have a work/life balance (in 78 reviews)

  • no work/life balance but yet for years they are working on that to make our job easier; human resources is useless if you have a complaint (in 17 reviews)

More Pros and Cons

114 Employee Reviews

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  1. Great company, great benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lease Administrator in Boston, MA
    Former Employee - Lease Administrator in Boston, MA

    I worked at Liberty Mutual Insurance (More than a year)

    Recommends
    Recommends

    Pros

    Yearly bonus, yearly raise, positive company that inspired growth

    Cons

    political like most corporate offices, upper management played favorites


  2. Helpful (1)

    Training Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Director in Boston, MA
    Former Employee - Training Director in Boston, MA

    I worked at Liberty Mutual Insurance (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good benefits, average pay, good health insurance

    Cons

    Personally, had difficulty with work/life balance.


  3. Personal Lines insurance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Boston, MA
    Current Employee - Customer Service Specialist in Boston, MA

    I have been working at Liberty Mutual Insurance (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent benefits. comfortable office.

    Cons

    limited career opportunities unless you are willing to re-locate.


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  5. Administrative Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collector in Peabody, MA
    Former Employee - Collector in Peabody, MA

    I worked at Liberty Mutual Insurance (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It's a great place to work.

    Cons

    no issues with this company


  6. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Boston, MA
    Current Employee - Human Resources in Boston, MA

    I have been working at Liberty Mutual Insurance full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits, room for growth and becoming more progressive in our thoughts on flexibility.

    Cons

    Room to improve with virtual assignments. This organization doesn't term bad managers, they dump them into other departments.

    Advice to Management

    Listen.


  7. Great team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Advanced Analytics Analyst in Boston, MA
    Current Intern - Advanced Analytics Analyst in Boston, MA

    I have been working at Liberty Mutual Insurance as an intern (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    -everyone is friendly
    -interview process was done in a very relaxed environment
    -questions were mostly about one's resume and behavioral questions
    -very organized and helpful HR

    Cons

    -I just wish the refrence and background check were done earlier


  8. Sales Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Boston, MA
    Current Employee - Sales Representative in Boston, MA

    I have been working at Liberty Mutual Insurance full-time (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great Company, Values employees, Good Pay, Flexible Schedule, Work to Life Balance is second to none

    Cons

    Competitive Industry, Low incentive to keep busy on the books longer than 1 year, not much for advancement.

    Advice to Management

    Increase Salary or renewals to keep talent.


  9. Great Workplace

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Portsmouth, NH
    Former Employee - Senior Software Developer in Portsmouth, NH

    I worked at Liberty Mutual Insurance

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Relaxed atmosphere, great people to work with, not a cut-throat environment

    Cons

    personal growth. If you are coming from tri-state area it could look a little slow paced but not a bad thing for work-life balance

    Advice to Management

    Focus a little more on employee training. Some of the folks I worked with were a little out-dated in respect to technology


  10. enjoyable learning experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Boston, MA
    Former Employee - Intern in Boston, MA

    I worked at Liberty Mutual Insurance

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good intern program with scheduled events, an internal 'intern' facebook type forum, bi-weekly conferences with members of upper management

    Cons

    -this could be specific to my group but it was a bit hard to integrate into the larger group, my managers boss was not really open with my involvement in anything other than my direct projects which was fine but it would have been nice to feel a bit more like the team


  11. Helpful (1)

    Fortune 100 Company, Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager - Financial Analysis in Boston, MA
    Current Employee - Senior Manager - Financial Analysis in Boston, MA

    I have been working at Liberty Mutual Insurance full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They have very good working hours, there is no travel involved in my job, work-life balance is good, great company with good benefits, convenient working location. They recently improved flexible working opportunities

    Cons

    They have a very poor short term disability benefits (specifically maternity leave). Training options are limited. Very big company that might lead to lose of career sight..



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