Liberty Mutual Insurance

  www.libertymutualgroup.com
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Liberty Mutual Insurance Reviews in Boston, MA

Updated August 15, 2014
Updated August 15, 2014
1,080 Reviews

3.3
1,080 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Liberty Mutual Insurance President & CEO David H. Long
David H. Long
385 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 70 reviews)

  • You are given a good amount of days off per year and good benefits (in 96 reviews)


Cons
  • The type of manager in your office will make or break your work-life balance (in 66 reviews)

  • Upper management is loosing more of their focus and support of front line employees (in 32 reviews)

More Highlights

43 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    HR Intern, LOVE LOVE LOVE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Intern  in  Boston, MA
    Current Employee - Human Resources Intern in Boston, MA

    I have been working at Liberty Mutual Insurance as an intern for less than a year

    Pros

    Strong attention to training, development, and education
    Amazing job mobility
    Fun, lively atmosphere/ people
    Major focus on employee engagement and treatment

    Cons

    There are no cons that I can think of

    Advice to ManagementAdvice

    Keep business casual attire

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Fantastic opportunity for members of the business analyst community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst  in  Boston, MA
    Current Employee - Senior Business Analyst in Boston, MA

    I have been working at Liberty Mutual Insurance full-time for less than a year

    Pros

    Dynamic team- Liberty Mutual is in the process of re-organizing personal insurance claims analytics, and along with that comes a ton of opportunities for projects with high exposure and impact. Any analyst will be met with challenges along the way, from data milling to model building. However, hard work always leads to high rewards, as salary and bonuses are second to none compared to other companies in the same industry

    Cons

    Somewhat strict business formal dress code.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great place to work, very corporate environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Intern  in  Boston, MA
    Former Employee - Finance Intern in Boston, MA

    I worked at Liberty Mutual Insurance as an intern for less than a year

    Pros

    Liberty is a great place to work. The facilities are awesome (especially the new cafe in the new building). People are generally friendly, and the company is large so you can make friends easily. They give a lot of training opportunities and are supportive of employees going to grad school part time or taking certification tests. Not to mention the hours are great (9-5 almost no exceptions).

    Cons

    The environment is very conservative and corporate. Suits everyday ( even in the summer), conversation often consists of the weather, opportunity for growth (but not necessarily at the fastest pace)

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great place to build a career and develop professional long-term relationships.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Campus Recruiting Coordinator  in  Boston, MA
    Current Employee - Campus Recruiting Coordinator in Boston, MA

    I have been working at Liberty Mutual Insurance full-time for less than a year

    Pros

    Great place to build a career and develop professional long-term relationships. Managers show geniune interest in your development and career goals.

    Cons

    Cannot think of any cons.

  6.  

    Advanced Analytics Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advanced Analytics Intern  in  Boston, MA
    Current Employee - Advanced Analytics Intern in Boston, MA

    I have been working at Liberty Mutual Insurance as an intern for less than a year

    Pros

    Tons of opportunities to learn new skills from others;
    Great work-life balance;
    Free coffee;

    Cons

    Located in downtown Boston, might be expensive for housing

    Advice to ManagementAdvice

    Keep up with Big Data era and hire more data scientists!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Fast paced, focused on employee growth and lots of opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst I  in  Dover, NH
    Current Employee - Business Systems Analyst I in Dover, NH

    I have been working at Liberty Mutual Insurance full-time for more than a year

    Pros

    I have been at Liberty for over a year now and I am thrilled with the company. My group is upbeat, intelligent and fosters a great work environment.

    Cons

    My frustration lies with the healthcare coverage. I wish it were a little more comprehensive. However, the wages they pay seem to offset that.

    Advice to ManagementAdvice

    Continue to improve benefits and offer more 401k options.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    This is a great company if you are looking to pursue further education but cannot afford to pay for it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Professional  in  Dover, NH
    Current Employee - Human Resources Professional in Dover, NH

    I have been working at Liberty Mutual Insurance full-time for more than a year

    Pros

    Training is comprehensive,policies and rules are laid out for everyone to see and follow, compensation is great for the NH market, tuition reimbursement program is excellent, Human Resources are always there should you have an issue, grievance or complaint.

    Cons

    Depending on the department or manager you have- the culture and environment can be drastically different from department to department. I love the company as a whole and have met some fantastic people- but unfortunately the manager I've had the last 2 years is not exemplary of what a great manager is by any means. However nearby managers I've watched treat their employees with dignity, respect and encouragement- which is why I am looking to switch departments ASAP.

    Advice to ManagementAdvice

    There should be 360 reviews on all managers. Employees are constantly being critiqued and called out by their managers, but there is no chance for employees to let management know how they are doing as managers. Most innovative companies use this approach- I'm surprised we aren't there yet.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst Intern  in  Dover, NH
    Current Employee - Business Analyst Intern in Dover, NH

    I have been working at Liberty Mutual Insurance as an intern for less than a year

    Pros

    Competitive pay. Good work/life balance. Plenty of opportunities to network with other interns. Good perks that come with a big company.

    Cons

    Big company means lots of "red tape."

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great company, great benefits, great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst  in  Dover, NH
    Current Employee - Business Systems Analyst in Dover, NH

    I have been working at Liberty Mutual Insurance full-time for more than 3 years

    Pros

    This company is a great place to work. The salary and benefits are untouchable within the industry. There are so many areas within the company to grow and move.

    Cons

    Depending on where you are in the company, layoffs can tend to be frequent.

    Advice to ManagementAdvice

    Stick to the basics

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great place to work on challenging insurance business projects.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Employee  in  Portsmouth, NH
    Current Employee - IT Employee in Portsmouth, NH

    I have been working at Liberty Mutual Insurance full-time for more than 10 years

    Pros

    For IT, the pay is very competitive for the location we work in, without a commute into the big city.

    Cons

    The culture is just now beginning to change to one that can be flexible and scalable quickly. For many years, there have been too many silos of groups doing their own thing without looking at the bigger picture, the bigger prize, the smarter way to operate.

    Advice to ManagementAdvice

    As a benefit to employees, you should offer us enough of a discount to keep our personal insurance business. Many employees don't have Liberty insurance because we get charged over a thousand dollars more per year than other top insurance companies. I like where I work, but come on, cut us some slack, we are why you are successful.

    Continue looking at growing the business by supporting standardization of work across groups, get your rates down a little bit so we can increase volume of business to help fuel growth.

    Recommends
    Positive Outlook
    Approves of CEO

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