Liberty Mutual Insurance Reviews

Updated July 2, 2015
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259 Employee Reviews

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  1. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Wayne, NJ
    Current Employee - Customer Service Specialist in Wayne, NJ

    I have been working at Liberty Mutual Insurance full-time (More than 10 years)

    Recommends
    Recommends

    Pros

    Great compensation, great benefits, excellent work life balance. I have the best manager.

    Cons

    Centralizing my position to another state.

    Advice to Management

    I am a highly motivated individual who loves to work as a team member.


  2. Architect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Positive Outlook
    Positive Outlook

    Pros

    Collaboration
    Execution focused
    Drive to be part of digital economy

    Cons

    A bit process heavy in some areas

    Advice to Management

    Empower, work-life balance


  3. excellent employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Customer Service Representative in Louisville, KY
    Current Employee - Licensed Customer Service Representative in Louisville, KY

    I have been working at Liberty Mutual Insurance full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    offers excellent benefits and pay

    Cons

    moves positions to other states


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Liberty Mutual

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Pros

    Great pay and benefits, intelligent management and employees. Company is extremely open and even supportive to switchinmg roles within the company.

    Cons

    Huge company, things move so slow and might even find yourself with little to do even after asking for more work.

    Advice to Management

    Utilize talent!!


  6. Helpful (1)

    If you can sell, you'll do well.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Albuquerque, NM
    Current Employee - Sales Representative in Albuquerque, NM

    I have been working at Liberty Mutual Insurance full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Being a sales rep for Liberty mutual is a great career, you have no start up costs, overhead, or "draw." I get 20% of my leads for free from the company and have a good product to sell. Management is ok, very focused on results. New business focus and compensation, some renewal, good bonuses/trips if you hit your targets. Paid to train, paid hourly so you can get overtime if you work, and paid service team to help you out.

    Cons

    Consolidating the local service, price could be more competitive in some parts of the market, underwriting is tight on homes in wildfire and they are tight on conditions of the homes.

    Advice to Management

    revisit pricing, rate is not always the answer.


  7. Very Professional and Very Corporate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Specialist in Nashville, TN
    Current Employee - Business Development Specialist in Nashville, TN

    I have been working at Liberty Mutual Insurance full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent paid training, and the company is very ethical and fair.

    Cons

    Changing industry. Insurance is being commoditized so local agencies are becoming outdated.


  8. College Intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance

    Pros

    Good Pay, prettyEasy Work

    Cons

    could be boring at times


  9. IT Internships are a good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - IT Data Management in Dover, NH
    Current Intern - IT Data Management in Dover, NH

    I have been working at Liberty Mutual Insurance as an intern (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Laid back and a lot of focus on connecting with other interns and working on skills

    Cons

    Not enough work. There is a lot of time doing nothing at your cubical

    Advice to Management

    Give interns more meanigful work


  10. Great company you don't know how good you have it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Portsmouth, NH
    Former Employee - Director in Portsmouth, NH

    I worked at Liberty Mutual Insurance full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Cutting edge technology and incredible room for growth. I worked with some of the best people around. It was an absolute enjoyable experience at Liberty Mutual.

    Cons

    Could be more modern ie flexible work arrangements and allowing people to work from home.

    Advice to Management

    Don't lost good people because you are old school


  11. Senior Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Boston, MA
    Current Employee - Senior Business Analyst in Boston, MA

    I have been working at Liberty Mutual Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Liberty is currently making a strong effort to increase employee engagement (e.g. workplace flexibility options, senior management lunches, SBU wide meetings, events in office)
    -Large company, lots of opportunity for career growth
    -Pays very well compared to industry
    -Lots of development opportunity

    Cons

    -Large company - takes a while to get things accomplished
    -Senior management makes most decisions



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