Liberty Mutual Insurance Reviews

Updated August 4, 2015
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266 Employee Reviews

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  1. Excellent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Analyst in Boston, MA
    Former Employee - Quality Analyst in Boston, MA

    I worked at Liberty Mutual Insurance (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast paced, newer tool, excellent team

    Cons

    None, everything great at Liberty Mutual.

    Advice to Management

    None


  2. Helpful (3)

    Best Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stable and growing company. Really exciting to have been part of the company's impressive international growth. Liberty is an ethical company that, unlike other major insurers, avoided the 2008 financial meltdown and didn't need tax-payer bailouts. It also has a great reputation in the community as a responsible company. The talent here is also top-notch and you get to work with some of the smartest people around. Finally, I really felt that this was the closest thing to a pure meritocracy I've ever experienced. Hard workers and those that contribute really do get rewarded for their work and I never got the sense that folks were getting promotions or rewards based on favoritism or other subjective criteria.

    Cons

    A little conservative (suits every day), but then again, it's an insurance company.

    Advice to Management

    Keep doing what you are doing.


  3. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst II
    Current Employee - Business Systems Analyst II

    I have been working at Liberty Mutual Insurance (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits. Raise and bonus yearly.

    Cons

    No bad experiences at the company.


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  5. They really care

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Liberty mutual really cares for employees and offers great benefits to show that.

    Cons

    Constantly changing environment can be difficult at times


  6. Training Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employee Development, Great Benefits and very much competitive pay.

    Cons

    May be hard to get noticed, but if you really work hard you will move up quickly.


  7. Helpful (1)

    Excellent benefits and opportunities for advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructional Designer in Boston, MA
    Current Employee - Instructional Designer in Boston, MA

    I have been working at Liberty Mutual Insurance full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They take care of their employees, they provide challenging work, and have a strong promote from within culture. Benefits are great and pay is above average. It is a great company for new college grads. Lots of avenues you can take with your career.

    Cons

    They sometimes take a too conservative approach. Depending on the department, may involve working long hours and weekends especially for high profile projects.

    Advice to Management

    They are moving in the right direction- streamlining process, improving work/life balance and flexibility, and listening to what employees have to say.


  8. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Wayne, NJ
    Current Employee - Customer Service Specialist in Wayne, NJ

    I have been working at Liberty Mutual Insurance full-time (More than 10 years)

    Recommends
    Recommends

    Pros

    Great compensation, great benefits, excellent work life balance. I have the best manager.

    Cons

    Centralizing my position to another state.

    Advice to Management

    I am a highly motivated individual who loves to work as a team member.


  9. Architect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Positive Outlook
    Positive Outlook

    Pros

    Collaboration Execution focused Drive to be part of digital economy

    Cons

    A bit process heavy in some areas

    Advice to Management

    Empower, work-life balance


  10. excellent employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Customer Service Representative in Louisville, KY
    Current Employee - Licensed Customer Service Representative in Louisville, KY

    I have been working at Liberty Mutual Insurance full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    offers excellent benefits and pay

    Cons

    moves positions to other states


  11. Liberty Mutual

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Pros

    Great pay and benefits, intelligent management and employees. Company is extremely open and even supportive to switchinmg roles within the company.

    Cons

    Huge company, things move so slow and might even find yourself with little to do even after asking for more work.

    Advice to Management

    Utilize talent!!



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