Liberty Mutual Insurance

  www.libertymutualgroup.com
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Liberty Mutual Insurance Reviews

Updated August 28, 2014
Updated August 28, 2014
1,083 Reviews

3.3
1,083 Reviews
Rating Trends

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Approve of CEO
Liberty Mutual Insurance President & CEO David H. Long
David H. Long
388 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 70 reviews)

  • You are given a good amount of days off per year and good benefits (in 96 reviews)


Cons
  • The type of manager in your office will make or break your work-life balance (in 66 reviews)

  • Upper management is loosing more of their focus and support of front line employees (in 32 reviews)

More Highlights

165 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great fast paced work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subrogation Technician  in  Saint Louis, MO
    Former Employee - Subrogation Technician in Saint Louis, MO

    I worked at Liberty Mutual Insurance full-time for more than 3 years

    Pros

    Management likes to motivate empoloyees

    Cons

    Did not give me time to catch up on my work after they assigned me to another job and my work was 3 months behind.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great Start to a sales career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Sales Representative  in  Rye, NY
    Current Employee - Business Sales Representative in Rye, NY

    I have been working at Liberty Mutual Insurance full-time for more than 3 years

    Pros

    Extensive training and manger support

    Cons

    Cold calling is hard to get used to but you do and you will generate leads this way.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Encouraging of internal career growth.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Pros

    Encouraging, motivating, forward thinking, good compensation, good benefits

    Cons

    Limited possibilities depending on where you are located.

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  5. 5 people found this helpful  

    Excellent environment, great people and professional growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance full-time for more than 10 years

    Pros

    Well managed, stable company with many opportunities to grow and increase skills. Very competitive salary and compensation package with incentive awards. Many, many great people in all parts of the organization who are willing to collaborate to meet objectives.

    Cons

    Limited opportunities for advancement if you are not in the "right" location or unable to relocate, resulting in the loss of loyal employees with strong skills and experience.

    Advice to ManagementAdvice

    Take the time to really listen to your employees, especially those with a number of years of service. While the Employee Opinion survey is a good attempt, little of the feedback is really acted upon, long term.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Love the direction in which the company is going!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance full-time for more than 3 years

    Pros

    The culture has been slowly changing and it is going in the right direction. Lots of growth opportunities, development resources available, and competitive pay.

    Cons

    Albeit positive from a company health perspective- lots of restructuring but they are making the right decisions to stick around long term.

    Advice to ManagementAdvice

    Continue to enhance talent management capabilities- we are heading in the right direction. I am disappointed on how slow the diversity and inclusion initiatives are going- we are missing out on a lot of opportunities to create a more inclusive work environment and for employees to do their best work.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great place to work on challenging insurance business projects.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Employee  in  Portsmouth, NH
    Current Employee - IT Employee in Portsmouth, NH

    I have been working at Liberty Mutual Insurance full-time for more than 10 years

    Pros

    For IT, the pay is very competitive for the location we work in, without a commute into the big city.

    Cons

    The culture is just now beginning to change to one that can be flexible and scalable quickly. For many years, there have been too many silos of groups doing their own thing without looking at the bigger picture, the bigger prize, the smarter way to operate.

    Advice to ManagementAdvice

    As a benefit to employees, you should offer us enough of a discount to keep our personal insurance business. Many employees don't have Liberty insurance because we get charged over a thousand dollars more per year than other top insurance companies. I like where I work, but come on, cut us some slack, we are why you are successful.

    Continue looking at growing the business by supporting standardization of work across groups, get your rates down a little bit so we can increase volume of business to help fuel growth.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Satisfying Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance full-time

    Pros

    You have room to grow and be the best you can be.

    Cons

    The uncertainty of the future when it comes to being a "field" insurance agent.

    Recommends
    Approves of CEO
  9.  

    Overall great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance full-time for more than 10 years

    Pros

    Benefits, 401k, salary are all very competitive.

    Cons

    Depending on the direct manager, you could have a pleasant work environment or not.

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    Expect to work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst  in  Dover, NH
    Current Employee - Business Systems Analyst in Dover, NH

    I have been working at Liberty Mutual Insurance full-time for more than a year

    Pros

    This company has really great benefits, defined goals, and gives you freedom to work. Great reputation for challenging employees

    Cons

    tough work/life balance, not the most exciting industry to work in while you are young, hard to change business segments

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    IT Application Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst  in  Portsmouth, NH
    Former Employee - IT Analyst in Portsmouth, NH

    I worked at Liberty Mutual Insurance as a contractor for less than a year

    Pros

    Latest Technology IBM WAS Guide Wire

    Cons

    Training on Insurance business

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