Liberty Mutual Insurance Reviews

Updated August 3, 2015
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264 Employee Reviews

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  1. Great intership experience, work could be a bit harder.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Management Intern in Boston, MA
    Former Employee - Product Management Intern in Boston, MA

    I worked at Liberty Mutual Insurance full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Close work with direct managers. Work is decently easy for college students so perfect for first internship. Work-life balance is great since limited to 40 hr weeks.

    Cons

    Work was not as complex or entertaining as I was hoping.


  2. Helpful (1)

    Great Internship Opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Liberty Mutual Insurance as an intern

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Internship offered good work-life balance and strong interaction with management. Company culture comes through and program allows for exposure to several lines of business.

    Cons

    Minimal cons to the position, is ultimately a great place to gain experience and learn as a part of a large company.

    Advice to Management

    Continue to develop and refine internship programs, maybe provide rotational positions to increase exposure to business sectors.


  3. Good, stable company to gain insurance experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster
    Current Employee - Claims Adjuster

    I have been working at Liberty Mutual Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay/benefits. Good people. Decent work/life balance. Flexible schedule.

    Cons

    Upward mobility is limited after senior adjuster role.


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  5. Mitigation spec (Contract)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Liberty Mutual Insurance as a contractor (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Company, Great People, and a Great service provided to their Insures.

    Cons

    None that I could see with the exception they require a BA for some of the jobs and won't talk to people in the industry with years of exp without a degree that would love to work for LM.

    Advice to Management

    See the cons section. It is a big issue for some of your jobs.


  6. Helpful (1)

    Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Thought leaders in investments.. U work with the best here

    Cons

    Health care is a big letdown. Analysts in investment firms usually have toes to nails covered. Here it's a big company healthcare plan.

    Advice to Management

    Keep up the great job!


  7. Helpful (3)

    Great company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Liberty Mutual Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Liberty mutual truly cares about theit employees. The pay is higher than most companies.

    Cons

    It's tough to get into other positions because you have to apply for each position.


  8. Customer service rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tampa, FL
    Current Employee - Customer Service Representative in Tampa, FL

    I have been working at Liberty Mutual Insurance full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    great benefits , great hours, opportunity to advance

    Cons

    theres are no cons awesome company to work for


  9. Helpful (2)

    A Best Place to build a career - Great work, training, and people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Interesting and challenging work Really smart nice people Focus on development and supporting career advancement Cares about employee experience: work life balance, benefits, diversity, etc. Integrity of management team Company growth and stability

    Cons

    Large organization: takes time to learn who to connect with, but people are very helpful when you ask Complex business: takes time to understand business, but that makes it interesting

    Advice to Management

    Keep up the good work Things are moving forward in the right direction for business and employees


  10. Helpful (3)

    Solid job with great hours and benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Subrogation Technician in Saint Louis, MO
    Current Employee - Subrogation Technician in Saint Louis, MO

    I have been working at Liberty Mutual Insurance full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hours and benefits are great. Great about helping you reach your personal growth and development goals.

    Cons

    Sometimes the growth of the business is a different rate than their ability to hire additional help causing more work for current employees.


  11. Great pay for industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good progressive company. Leadership involves all levels of employees, dont have a lot of "lifers" that want young people to "know their place".

    Cons

    High claim volume, which is just kind of the nature of the work.

    Advice to Management

    Continue to encourage feedback from those who interact with customers.



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