Life Time Fitness

  www.lifetimefitness.com
  www.lifetimefitness.com

Life Time Fitness Reviews

Updated December 17, 2014
Updated December 17, 2014
589 Reviews
2.9
589 Reviews
Rating Trends

Recommend to a friend
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Life Time Fitness Chairman, President, and CEO Bahram Akradi
Bahram Akradi
305 Ratings

Review Highlights

Pros
  • You get a free gym membership to a great facility and good benefits (in 54 reviews)

  • I can honestly say the free gym member ship is the only pro (in 48 reviews)


Cons
  • You will work long hours especially if you are a Personal Trainer (in 38 reviews)

  • Upper management isn't in touch with the problems within the club (in 29 reviews)

More Highlights

99 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Company - Unrealistic mindset

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Engagement Advisor in Minneapolis, MN
    Current Employee - Member Engagement Advisor in Minneapolis, MN

    I have been working at Life Time Fitness

    Pros

    Membership to use any club
    Fast past atmosphere
    Dealing with people and not crunching numbers on papers

    Cons

    No time to use that all access membership
    My best way to describe working for Life Time for friends, family, potential employees...think of yourself as a wet towel, Life Time squeezes out every last drop out of you until you're bone dry and you quit. They just go on to the next towel, train them, and repeat the cycle. Seems like they are okay with turnover.

    Advice to ManagementAdvice

    Figure out how you can keep your staff, then you'll keep your members. The team members are your most valued assets.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Bad management style

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Team Member in Plymouth, MN
    Former Employee - Operations Team Member in Plymouth, MN

    I worked at Life Time Fitness

    Pros

    The overall business model is good, Healthy Way of Life

    Cons

    Always short-staffed, management is very 'clicky', if you're not 'in their circle', you're out. Pay is very low, $8/hour. After five years, I was up to $8.24/hour.

    Advice to ManagementAdvice

    Employees don't leave job, they leave managers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Too sales driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Life Time Fitness full-time

    Pros

    Ability to use the facilities.

    Cons

    Management is not supportive to employees, they are too focused on dollar signs than employee retention.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Started off great, then corporate got involved.

    Former Employee - Aquatics Head Lifeguard/Assistant Department Head
    Former Employee - Aquatics Head Lifeguard/Assistant Department Head

    I worked at Life Time Fitness part-time (less than an year)

    Pros

    Free platinum elite membership, gets you into most of the clubs. Pretty flexible schedule. Decent atmosphere.

    Cons

    This company is terrible to its entire frontline staff. Salaries are horrible considering how much is asked of you. The majority of the management team has no clue what they're doing and corporate steadily looks for ways to skirt around labor laws and drive the slave train until you quit.

    Advice to ManagementAdvice

    As management (not corporate), you don't have control over what the frontliners and hourlies get paid. You do, however, have direct control of their workloads. Please consider how much you are asking of someone that gets paid one fast food meal an hour.

  6.  

    Do not care about their employees

    • Comp & Benefits
    • Work/Life Balance
    Current Employee - Personal Trainer in Minneapolis, MN
    Current Employee - Personal Trainer in Minneapolis, MN

    I have been working at Life Time Fitness full-time (less than an year)

    Pros

    free membership. that's about it

    Cons

    PT's don't get paid; its 100% commission

    Advice to ManagementAdvice

    Pay your employees!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Operations Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Team Member in Tulsa, OK
    Current Employee - Operations Team Member in Tulsa, OK

    I have been working at Life Time Fitness part-time (more than an year)

    Pros

    I can honestly say the free gym member ship is the only pro.

    Cons

    Lets see, the gym member ship is a pro although, I never get to use it because we are so understaffed that when I want to work out I either have to cover a shift or avoid lifetime altogether to avoid the shift.
    I have been here for well over two years and I make next to nothing. They act like you do not know how to preform your job when we know how to better than the managers because, we do it everyday, not just the day before the audits. You are not respected, and will not be noticed, Never get a job at lifetime fitness, unless you plan on sucking your way to the top like the slithering managers we have now. Everyone is under paid which the department heads use to give hopes of a raise if you stab everyone in the back and do every unmoral thing they ask. Another thing they have started is giving us tasks, a minimum of 25 per shift. They have absolutely no moral value, the day you are gone is the day they for get you ever existed. They try to set traps for you so they can have a reason to write you up because they are always trying to hire new people to fill your spot just encase you fail one of her tests.

    Advice to ManagementAdvice

    My advice is reconstruct the entire management team from below the GM.
    Pay your employees more i can make more bagging groceries...pathetic
    promote within

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 7 people found this helpful  

    The Weight Watchers of gyms.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer in Gilbert, AZ
    Former Employee - Personal Trainer in Gilbert, AZ

    I worked at Life Time Fitness full-time (less than an year)

    Pros

    Super nice facilities. Nice on-site cafe for lunch.

    Cons

    Lots of cons. Literally, con-artists. That's all this place is from top to bottom. The trainers may get hired as trainers, but the longer they work there the more and more they are transformed into slick high-pressure salesmen. While Life Time runs ads for trainers that list a bachelors degree as a prerequisite, they hire anyone and everyone as trainers, as long as the person has a certification from anywhere, literally ANY certification. The deciding factor is "is this person likely to be able to sell?"

    Compensation. Here's how Life Time does it for new hires. First you give them a week or two to give you 12 "club experiences" where you go for free (free to you, and also free of pay to you for your time) and experience classes, evaluations, tests, etc., that the place offers. OK, that is fine and good. Then at the end of the month the send you to the regional training center, one of their gyms, for a full week of classroom training. It's mostly about selling, but it's dressed up pretty well so it doesn't initially feel so "salesey". But it's about persuading members to buy expensive personal training, bottom line. You are supposedly paid for this, but I'll get to that in a bit. Once you pass the test, which is a "branded training session" in which you give a member a trial training session in order to convince them to buy from you, then you are assigned back to your home club. To start working for a loan Lifetime provides. What? you say?

    Lifetime Trainers are paid 100% commission. Lifetime also requires you to work a 9 hour shift every day, with a schedule fully laid out hour-by-hour by your supervisor, dictating what you will do. Laws do not allow a gym to work someone without paying them, so how, you ask, does Life Time only pay 100% commission? It's called "the draw." Lifetime LOANS you your hourly pay. So if you make $9 per hour and work 40 hours the first week, but don't have any clients or sales yet, you are now $360.00 in debt to Lifetime. Do this for a month and you'll find yourself $1,440 in debt. Once you earn some money, Life Time then "normalizes" your pay and either rounds it up to $360 for you, loaning you even more every week, or it rounds it DOWN to $360, taking back part of what you owe Life Time for working for them.

    I looked at the two dozen or so other trainer's total monthly revenue and it appears that at the Life Time I was at, the average monthly revenue is around $5000. Trainers get AT BEST about 50% of this, so around $2500. Divide that by 4 weeks in a month, and the average at my club was $500 a week. If you are in a situation where you pay very low taxes, you might end up with $400 or so. Life Time then removes the extra $50 from your check as repayment. My Training Department Head said he knew of trainers, one at THIS CLUB, "that got so far in the hole initially, a year later his/her checks are still at that minimum rate."

    So what do you do? When I started my Assistant Department Head followed me into the break room and as I went to clock in stopped me and said "What are you doing?" I said, "clocking in, I'm going to work, right?" She said, "We don't do that here. Don't clock in unless you have a client to train that is paying." This is Life Time Fitness for you.

    At the end of the month, if you haven't hit the target revenue number that your ADH has set for you, you are expected to work your days off and try to sell, sell, sell to members. Problem is, the ADH pushed the number higher and higher as incentive, so almost NO ONE hits their numbers. Last month, two people out of two dozen hit their numbers. Everyone worked their weekend for free.

    The ADHs sell all of the "cherry" pre-screened hot prospects themselves. When someone joins the gym, the salesmen on the first floor will sell them pretty hard. Some indicate they want training right then and all that's required for the trainer who meets with these people is basically finalize the details, very little selling involved. I noticed that the two well-established ADHs had a LOT of sales, five figures each month and as I paid attention it became obvious that this is what they do. Rather than pass these prime customers on to their team members, they hoard them to themselves for all of the commissions. And they keep the highest per hour paying clients to train themselves to collect the most lucrative servicing fees as well. They send their team out on the floor to prospect with members working out, tell them to do supplement booths, make phone calls, offer free training sessions. And while we are preoccupied annoying members, they clean up on all the easy money.

    This is the WORST company I have ever worked for of ANY KIND in my whole life. The big shiny building and fancy tests and equipment is all camouflage to suck people in, both as members and as unsuspecting trainers. They did their claws into you, get you deep in debt to them, and constantly tell you that big money and a rewarding career is right around the corner "if you just keep working the system." It's a load of crap. The most immoral trainers who survived their way to the top and run the big group classes do make good money. Everyone else makes chump change. What is chump change? How about you work there for 4 years and you average $12 per hour?

    Advice to ManagementAdvice

    They don't deserve any advice. They are sharks disguised as managers and fitness professionals. Most of them are fat and out of shape -- seriously, this is a fact -- and only concerned with their revenue goals. Here's my advice, QUIT. Go sell land for for Alec Baldwin at Glengarry Glen Ross.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    NEVER work here, No one cares about you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Life Time Fitness full-time (more than 3 years)

    Pros

    Free membership and friendly people, 24 hour access

    Cons

    Everything, not one positive reason to work for an underpaid sweatshop. No one cares about you, not a single person at the club or the corporate office. I would never recommend this place to anyone to work for

    Advice to ManagementAdvice

    Pull your head out. Bahram should be ashamed of himself and leave the Country. We're not slaves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Member Engagement Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Engagement Advisor in Omaha, NE
    Former Employee - Member Engagement Advisor in Omaha, NE

    I worked at Life Time Fitness full-time (more than an year)

    Pros

    Free Gym Membership nothing else

    Cons

    Expectations WAY too HIGH. Expect you to work 6 days a week for a ten hour shift with nothing but blasting phone calls and sitting around. and on the one day off a week management is constantly pushing for you to still come in and guilt trip you if you don't.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Unappreciated

    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV

    I worked at Life Time Fitness full-time (more than 3 years)

    Pros

    Free membership and made good connections/relationships

    Cons

    Life Time is a great place to work if you have no life and don't need a job to take care of financial needs. You will be under compensated for the level of work you are required to do. If you have good work ethic and are intelligent, management/corporate will take advantage of you. Leaving Life Time was the best decision I could of made!

    Advice to ManagementAdvice

    Needs to be more professional with employees and co-workers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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