Life Time Fitness

  www.lifetimefitness.com
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Life Time Fitness Reviews

Updated August 16, 2014
Updated August 16, 2014
488 Reviews

2.9
488 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Life Time Fitness Chairman, President, and CEO Bahram Akradi
Bahram Akradi
262 Ratings

Review Highlights

Pros
  • You get a free gym membership to a great facility and good benefits (in 39 reviews)

  • I loved having a free gym membership for myself and a deep discount for my spouse (in 34 reviews)


Cons
  • You will work long hours especially if you are a Personal Trainer (in 27 reviews)

  • Upper management flirts with teenage male staff, rather than managing (in 26 reviews)

More Highlights

83 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Don't waste your time here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Engagement Advisor  in  Detroit, MI
    Former Employee - Member Engagement Advisor in Detroit, MI

    Pros

    The only benefit that I can think of is that you get a free membership to some of the facilities. The health benefits are good if you can get them set up correctly... Management isn't there to help you, they're there to hang out with their friends and do the bare minimum.

    Cons

    Everything else that the job constitutes is a con. Low pay (100% commission), long hours, no help from upper management... pretty much everything... They actually tell you to keep drilling the prospect in your office until they get so mad that they actually leave or want to hit you.

    Advice to ManagementAdvice

    Help out your team instead of just telling them some random things and expecting them to walk away without a real answer.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    the worst fitness company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Life SPA Lead Coordinator
    Former Employee - Life SPA Lead Coordinator

    Pros

    free membership, discounts, employee shop price service in spa , spa discounts

    Cons

    Long hours, they don't care about you, senior management doesn't care only looks at numbers never has time to talk to you very one sided people, puts on a show every time corporate is in town. no growth, no bossiness when bringing in big money for the company hard to take day off everyone in your business people change departments left and right. Hire people with no skills. Employees not being ethical. Worst work and life balance

    Advice to ManagementAdvice

    get better managers and don't let your employees abuse other co workers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Member engagement advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Free Gym membership and discount at cafe

    Cons

    Awful management! Encouraged to work 80 hours per week and dissatisfied with your efforts if you take a day off.

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  5.  

    Worst job of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Life Cafe Supervisor  in  Centennial, CO
    Former Employee - Life Cafe Supervisor in Centennial, CO

    Pros

    Pro's are a free gym membership, discounted food, health insurance benefits and state of the art facilities and equipment.

    Cons

    Labor law violations...... wish I was kidding. This company tried to monitor my restroom breaks. This is completely and totally illegal. I should have and contemplated filing a suit. That being said I did not use the restroom anymore than any healthy person would.
    This company tries to manage every single aspect of the job to the point where you cant even do the job. There is an incredible amount of frivolous drama that does nothing but create a toxic, stressful work environment.
    This company will do anything to cut financial corners, especially understaffing. They will lead you in by promising promotions and advancement which never happens. They also talk abut management duties, which are part of the job description I had. I had zero management duties and at least two superiors on every shift so I was never in charge of anything. Other issues include favoritism, talking down, low pay, extremely high turnover, name calling and backstabbing.

    Advice to ManagementAdvice

    Company culture needs a total overhaul. In training they talk about all the values and missions of the company making it sound like a great place to work when in reality it is a completely toxic environment harnessing everything they aim to avoid. Many of the staff members are narcissistic and talk down to employees. There only goal is 1% customer service and 99% sals, once they know you wont buy anything you are non-existant. Senior management failed to check in even once with employees. It turnover is high..... you have issues.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Worst Company Ever - DO NOT WORK HERE!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Life Time Fitness is branded as the Healthy Way of Life Company. This is a great image and thing to stand behind.

    Cons

    I work in sales and have no work life balance. The people in sales fudge the numbers and lie, cheat and steal from each other. Regional and national sales leadership turn a blind eye and promote people that are not dynamic leaders, but rather really good at selling themselves as such. When you track their activity it is obvious to see that they use the systems to make it appear that they are doing well. Something called CTD is a commonly used source for "faking" phone calls or just quickly calling and hanging up on people. People enter fake leads and set up incorrect memberships to hit their numbers. And the sales people are not to blame, but rather leadership for ignoring these activities. Life Time doesn't take a lot of time to make sure that sales people are properly trained before going to Life Time's sales cert or ensuring success afterward. The entire organization is one big boys club from the top down and it's well known, yet nothing happens to change it. The budgets are set so high that it is damn near impossible for most sales teams to hit without some sort of luck or cheating. It promotes the idea in fact. So for people like me that work hard, work with integrity, and own their business it is quite demoralizing. You are passed over by someone less qualified or talented because of reasons that they can't even explain to you.

    Advice to ManagementAdvice

    My advice to management is start caring more about the people and not the numbers. Who cares if you make 100 calls that don't mean a thing because 90% of them were less than 10 secs. The things that matters are, "Are you getting the job done? Do your people work hard for you and trust you? Do the members enjoy coming and see success?" The answer to all three lies within the team members. Take care of them and they will take care of you. Life Time Fitness changed my life by giving me a wonderful opportunity to change my life for the better, but over the years things have drastically changed and numbers are the only focus it seems. Life Time is not the company it once standing for doing the right thing and wanting what was best for our members. The organization has changed in a way that all that matters is the stock price and therefore let's hike up the price on our members and pay our people less. Jack up the budgets so that team members don't make as much. And then blame the field when in reality the responsibility lies with our leaders. Stop placing blame and take ownership of the part you play in Life Time's Current failures.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Life Time Fitness

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    None. Poor leadership, unless you're buddies with the CEO

    Cons

    Long hours & VERY low pay. Huge amount of turnover

  8. 1 person found this helpful  

    If you want to live an UNhealthy way of life, then Life Time is the place for you! Otherwise, RUN AWAY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Berkeley Heights, NJ
    Current Employee - Manager in Berkeley Heights, NJ

    Pros

    Free membership
    Pools, Sauna, Steam
    Beautiful space
    Nice equipment
    Great food in cafe
    Day spa/salon
    Meeting nice people- team members and members

    Cons

    Where should I start? Like drinking Kool-Aid & poison, want to lose insight on your personal morals and values, want no work/home life balance & live an unhealthy way of life, then apply for a position at Life Time. If not, RUN while you can!!! It's the MOST unhealthy way of life atmosphere for employees. Company can't possibly think it's normal that sales people are asked to work 8am - midnight the last few days of month, Managers are abused daily, team members are paid minimal wage and asked to do more than a slave would be, and whoever is in MN doing the hiring, should be fired. It's a joke who most of the leaders are! Have no personal training or management experience.???? You can Apply for a department head position and depending who is doing the hiring that day, you might just get the job!!!

    Advice to ManagementAdvice

    Highly recommend reviewing the Mission, Vision, and 4 healthy way of life behaviors! If the senior management understood and followed this, it would be easy to pass down the chain. Quite sad that being a full time employee for 4 years in the Northeast, I never heard of the Area Director until my boss was fired and he called me in a room to tell me not to speak to her. I never even saw or met him before. I actually don't even know his name. Re-evaluate your main men in charge and if you put the right people in place, the clubs would be successful

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    Completely sucked the life out of me!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Chicago, IL
    Current Employee - Manager in Chicago, IL

    Pros

    I can no longer recommend. ..it teaches you how to run a business but at the expense of giving up your life/family.

    Cons

    Absolutely no work life balance...I am miserable. Life Time is run like a cult, Braham and corp are completely out of control!

    Advice to ManagementAdvice

    Stop backstabbing and micromanaging!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 4 people found this helpful  

    Current employee of 3 yrs, preparing to resign.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Facility Operations  in  Syosset, NY
    Current Employee - Facility Operations in Syosset, NY

    Pros

    - Free Membership
    - Nice clubs from the outside
    - You have a job
    - If you're lucky and drink enough of the company "Kool-Aid" you may move up.
    - You have a job

    Cons

    In my opinion, working for Bahram Akradi and watching him lead LTF has made me realize that
    the success of Lifetime fitness is based on two factors:

    - Exploitation of cheap labor

    - Sales pressure tactics conducted on consumers to purchase overpriced goods and services they simply do not need, or can purchase somewhere else at a much less expensive price.

    (This is confirmed repetitively, by other previous Glassdoor reviews by LT employees)

    Advice to ManagementAdvice

    As the US economy continues to suffer, so will Life Time Fitness.

    I talk to members all day, families and professionals from all walk of life. There voices indicate the real underlying problem.

    They are not renewing their memberships for a verity of reasons.

    The most common is poor customer service, dirty facilities, internal theft and mostly due to "the high member dues not being worth what the member actually utilizes".

    They are all leaving to join less expensive clubs.

    I've heard the members label Life Time Fitness as just a "Glorified LA Fitness", at quadruple the price

    As inflation continues to rise, and salaries continue to stagnate, Life Time will become an unnecessary luxury and current expansion will not prevent this.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Good concept, bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Department Head  in  New York, NY
    Former Employee - Assistant Department Head in New York, NY

    Pros

    Gym membership, good for resume as a top health company, good colleagues.

    Cons

    Very corporate. How? Fail a yearly test and you are terminated. Can not recite the mission word for word? You will not be hired. Everyone in management is expected to work 6 days a week. Micro-managed on every level. 2 to 5 meetings a day is the norm required by the company.

    Advice to ManagementAdvice

    Quit promoting inexperience persons to management. Hire experienced leaders with a backbone. Eliminate the managing out of fear.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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