LifeLock

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LifeLock Reviews

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All Employees Current Employees Only

2.9 26 reviews

90% Approve of the CEO

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Todd Davis

(10 ratings)

43% of employees recommend this company to a friend
6 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Management a Bust

    Member Services Agent (Former Employee) Tempe, AZ

    ProsGood benefits and pay for what you do

    ConsZero advancement unless you are an extreme kiss up. Zero talent management that pays little to no attention.

    Advice to Senior ManagementStart over

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    No work/life balance, inconsistency and cliques

    Anonymous Employee (Current Employee)

    ProsGood benefits and pay, but you're gonna earn it!

    ConsNo work/life balance - expected to be plugged in 24/7 - on PTO, evenings, weekends, etc. Cliques abound from executive leadership down throughout the company. Infrastructure department is consistently unstable, and one area that salaries are paid under market, which is insane since it's the heart of the company! Human Resources operates in "do as I say, not as I do" mode.

    Performance reviews are completely subjective, not based on quantifiable measurements. Bonuses are given however they fail to let you know when you're hired that each department gets a total amount of dollars for bonuses to pool and it is not really based on individual performance. The cool kids get higher than average bonuses, which means the dollars have to be made up by the others receiving lower bonuses - again, all speculative and not based on actual effort or results. Culture and values are used to hold against employees rather than to enhance and improve the environment.

    The troops are told that headquarters will remain in Tempe. However there has been an undeniable trend towards positions being eliminated in Tempe and moved to San Francisco (with no option given to those whose jobs are moved to relocate, and they are let go – some of which have been with the company for many years, others less than a year - could yours be next?). Is it just a coincidence that the President and much of her executive leadership team is from the Bay area?

    Be sure to read ““Do NOT Work Here!” dated Oct 26, 2013

    Advice to Senior ManagementPay your Infrastructure team competitve salaries. Hire a more ethical HR management team.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    6 people found this helpful  

    Bi-polar organization

    Anonymous Employee (Former Employee) Tempe, AZ

    ProsTop notch customer service. Great communication at the CEO/CFO level.

    ConsPoor management throughout the organization. Hidden political agendas, blame oriented / CYA tactics. Accountability deflection by upper managment (CTO / VP level). Systemic, institutionalized dysfunction (Accountability without control). Hoarding of information. Extremely disorganized without a clear strategic direction or roadmap from a technology / product management perspective

    Advice to Senior ManagementAdvice to CEO/President. Cut through the political maneuvering and don't be afraid to start over with a seasoned professional management team. Understand the basic axiom that the significant problems we face cannot be solved at the same level of thinking we were at when we created them

    No, I would not recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Senior Leadership Clueless, Employees are Great

    Anonymous Employee (Current Employee) Tempe, AZ

    ProsPay and benefits are competitive

    ConsSenior leadership is not trustworthy, lack of accountability and communication

    Advice to Senior ManagementListen and act at a high level to employee surveys

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    5 people found this helpful  

    Don't Drink the Koolaide

    Member Services Manager (Former Employee) Tempe, AZ

    ProsVariety of schedules and a good product. The people in all are great to work with and have a desire to help.

    ConsDirectors give poor direction and don't lead. They either don't understand or can't communicate company initiatives down the pipeline. VP level and up have a good vision......Managers and agents are good at implimenting andproducing.....Directors just screw it all up by playing favorites and when giving feedback there is no specifics. They focus on generalities because they don't know how to improve and grow the company.

    Advice to Senior ManagementGet new Directors. The talk the talk but are far from walking the walk. Favoritism is rampit. The force people who don't want jobs to move into promotions because they perform and are related to a VP and refuse to promote or even interview people who are driven and want to move up.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    5 people found this helpful  

    Poor leadership that disrespects employees

    Anonymous Employee (Current Employee) Tempe, AZ

    ProsGood salaries, great location, smart staff.

    ConsAll decision come from top down. Employees are not enagaged in decision making. Project priorities constantly change but the delivery dates do not. People are constantly asked to work nights and weekends. Leadership offers "thank you" perks only to keep the face without true respect toward their people. It is not unusual when employees get yelled at my senior managers.

    Advice to Senior ManagementLearn to respect and value your employees. Get some leadership training.

    No, I would not recommend this company to a friend

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