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Pros – This company had real entrepreneurial spirit. It is employee owned, and is gathering good people. One gets the impression that there is real opportunity to establish culture and pursue personal ambitions. Working environments tend to be good, with quality computers, office furniture, etc. Additionally, this company has a very flat corporate structure, making accessible even the most senior levels of management.
Cons – The downside is that there are a few dominant personalities which, thus far, have tended to have an disproportionate influence on operations. Additionally, as the branch office that I was working had few administrative support people, communication on topics such as ethics policies, HR, etc. were lacking.
As this is a younger company with some very young branches, some of the wrinkles may yet be worked out through the refinement of fundamental processes.
Advice to Senior Management – Keep trying. There is a great opportunity here for a some very good things to happen, and overall you are on the right track. Spend more time focusing on attitude, culture, and openness to new ideas. Also, flush out some of the training process, HR processes, and protocols.