Lincare Holdings

  www.lincare.com
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Lincare Holdings Reviews

Updated Jul 24, 2014

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All Employees Current Employees Only

1.9 189 reviews

22% Approve of the CEO

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John P. Byrnes

(101 ratings)

15% of employees recommend this company to a friend

Review Highlights

Pros
  • Entry level position into healthcare sales industry(in 6 reviews)

  • The compensation is good and they take care of their sales reps(in 5 reviews)


Cons
  • Upper management has lost sight of the roots of it's business - their employees(in 29 reviews)

  • in the span of 5 years we went through 6 Sales Reps(in 20 reviews)

89 Employee Reviews Back to all reviews
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    • Culture & Values
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    • Senior Management
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    1 person found this helpful  

    Never better co-workers, never worse conditions.

    Senior Service Representative (Current Employee) Winchester, VA

    Pros*No shortage of job opportunities, because someone's always leaving!
    *Possibility to stay with the same company if you move around the country.

    Cons*Reputation for revolving door of employees at all center positions is well deserved. In my 2 years: 2 Center Managers, 3 CSRs, 3 HCSs, 2 Sales Reps, and 4 drivers. After 2 years of service, I have more seniority than 19of 21 people in my immediate area.
    *Huge ever-growing, ever-changing expectations at all positions - especially for the CM and the Sales Reps. (The moving target/flavor of the month syndrome)
    *Equations for determining number of center employees equates to a skeleton crew, at best. This is the perfect recipe for disaster.
    *Continual focus on numbers disallows any focus on patient's needs OR employee satisfaction.

    Advice to Senior ManagementMake positive decisions to invest some short-term profit back into the company. This includes hiring more staff! Set a long-term goal of making this company one of the most secure, profitable and respected companies in the industry. It would be better to make $100,000 for 25 years than to make $150,000 for 5 years and be out of business because you have no employees left.
    It really is a shame that a company consistently making $250 MILLION profit PER QUARTER, has such poor resources and compensation.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Disapproves of CEO

     

    Very little staff with alot to do!

    Pharmacy Tech (Former Employee) Grand Rapids, MI

    Prosall the overtime you want. Lincare is so chronically understaffed that they need thier employees to work all the hours they are will to.

    ConsOVERWORKED FOR LITTLE COMPENSATION! The pay is ridiculous. Sure overtime is avaliable but there is no work life balance so its just miserable

    Advice to Senior Managementbe more transparent. Lincare does not believe in training and developing thier employees, its all about getting by with the least amount of workers. Sad

    No, I would not recommend this company to a friend

    • Culture & Values
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    All about the bottom line while miserable employees hit rock bottom

    Customer Service (Current Employee)

    ProsIF you get into a center that has good people you can survive this place a little longer than most.

    ConsNot enough pay for what is expected. This company only cares about the bottom line. Many times Customers are left with no service or waiting for someone who never shows. Billing is much more important than customer service. If you are looking for a Customer Service this is not for you. To hear people suffer and not get the service they deserve is heartbreaking. Lincare is always changing and buying out other local DME company's, which means your job is never secure because there are frequent management and employee changes. People get fired left and right along with others who have nervous breakdowns because of the pressure. Training? Stinks, they dont have a training program together. Even smaller company's have class room style training, It took over 6 months to get in most of the training that the company requires. Watch for those little slips of paper they have you signing and if you get written up once, that means there is a target on your back. They use "creative" firing methods very well and above all trust no one in this company.

    Advice to Senior ManagementCreate a TEAM environment. This is a horrific and stressful place to work but if you can offer some relief and support people in your center will work harder for YOU. There is no recognition for anything done well and no rewards. Maybe its time to implement these. Local Newsletter? Company functions? None. What makes employees feel good about working for Lincare? Fundraising for the local community or showing that you care is nonexistent.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Disapproves of CEO

    2 people found this helpful  

    Lincare-the worst job I've ever had

    Medical Biller (Former Employee) Amherst, NY

    Prosfree coffee and overtime work, if that is your thing.

    ConsI felt that they did not appreciate me as a valuable employee. There are too many cons to list. I have higher education, great skills and experience. I felt that everything was drained out of me. I was ready for the mental ward before I left Lincare. I felt a lot of fear while being employed there. I don't want to go into detail here for fear of being sued for being frank and honest. I am so happy with my new company. I never realized that this is how a company is supposed to treat it's human resources. A company should treat employees well if it wants to remain profitable and competitive.

    Advice to Senior ManagementYou can run a car in the red for only so long before the engine blows up.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    Eastside sales representative, respiratory care.

    Sales Representative (Former Employee) Woodinville, WA

    ProsBuilding relationships, filling peoples needs everyday and being a value representative for them. Great starting sales job.

    ConsCompany got bought out and they restructured their branches. Never work here management bad all the way up and has been that way in the eastside area for a very long time.

    Advice to Senior ManagementBe a coach to your sales representatives.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    The Worst Company I've ever work with.

    Center Manager (Former Employee) Seattle, WA

    ProsHealth insurance, Local people I worked with were dedicated and worked very hard as a team. Despite the District and Regional Managers poor skill set.

    ConsVery poor District Managers with absolutely no knowledge of the day to day operations of individual centers. Don;t have a Sales Rep, CSR or a driver. No problem let the center manager do it all. They are salaried so no overtime to pay. If the manager doesn't hit the unrealistic monthly goals fire them an get a new one. That is the basic Lincare policy. You must hit your goals regardless of the of circumstance. Computer technology is archaic AS400 is a joke. Must have been designed by the people Microsoft fired.

    Advice to Senior ManagementGet a clue. IF 90% of a District Managers center staff are looking for a new job. (Any Job) It might not be the staff. It might be the the upper management.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    Bad management in Seattle area and it has been that way for years

    Sales Representative (Former Employee) Seattle, WA

    ProsGood sales experience, potential for fun friendly clients if you really get to know your accounts

    ConsEverything the base is very, very low compared to other companies, the gas mileage reimbursement, management from the top to the bottom of the company, the rollover at the center level including all the sales reps and managers!, the dysfunctional management staff, overwhelmed centers due to too many patients they are not taken care of as well as they should due to over worked staff, the company just got bought out by Linde Company, the weekends on call for no extra pay, went through 4 other sales reps for the other sales position at my center in 2 years. Territory manager overwhelmed and not motivated.

    Advice to Senior ManagementDon't be so controlling micromanger, you built your team up well and everyone left.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Terrible Company to work for

    Anonymous Employee (Former Employee)

    ProsMy employees were wonderful and worked for their patients. I was able to effectively grow the business for my location and provided excellent service.

    ConsOnce, I was promised bonuses for each center I was responsible for and received zero. In fact I made less after I was promoted, and had more responsibilities. I asked for information on FMLA for taking care of my father who was diagnosed with terminal cancer, and was told I was not eligible. I was then fired for "not doing my job". My nickname for Lincare is the "Oxygen Mafia".

    Advice to Senior ManagementTreat your employees fairly and abide by federal laws which they seem to get away with not doing.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Senior Management
    • Comp & Benefits
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    HORIBLE company to work for they do not suport their employes

    Center Manager (Former Employee) Denver, CO

    ProsVery litle oversite, you will realy never see your manager if your numbers are good. All lincare cares about is your growing.

    ConsOutdated tech... still using 1980's softwear.. as a manager you will never know in real time where your center is at. You will send your paper work up to RBCO and it will not show on your reports for several weeks. If you are given a project to complete you will be yelled at do to this lag in the paper work process. They will want to know why it is not done yet and blame it all on you even though you completed it over a week ago but RBCO has not processed it yet.

    Advice to Senior ManagementGo to collage and get at least a bachelors degree. You need to quite running the company threw trial and error, and learn what to do. Quite hiring from with in the only people who I have seen promoted where the ones who where to incompetent to get a job with a better company, and had no choice but to stay with you. You are literaly promoting people to upper managment who other companies won't even hire for entry level positions.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Set Up for Failure

    Sales Representative (Former Employee) San Antonio, TX

    ProsThey will hire you with no experience.

    Good stepping stone to better options.

    Training is great. QP3 is intense but you learn A LOT!

    ConsBase Pay is well below all competition.

    The minimum goals are pretty much unattainable (at least at my center). I do not know any Sales Reps in the company that are hitting their 20 O2 and 15 UDs, let alone the MDINR, PAPs etc....

    You are at the mercy of the CSRs. You can sell all day but if they don't process what comes in you get nothing.

    Write all of your Sales Calls down during the week and then waste Friday afternoon in offc typing them into an outdated AS400 system.

    Management is hit or miss.

    Managers are even more likely to lose their job than the Sales Reps.

    Turn over is so high that you do not know from day to day who will or will not be in your office.

    Rumor also has it that all of the little centers are going to be closed and merged with the larger centers.

    Advice to Senior ManagementTake a look around at all of the competition. You are killing yourselves slowly.

    Treat your employees like they deserve to be treated.

    Your base pay for Sales Reps is half of everyone else. Your goals are twice that of everyone else and the commission structure is half. Even your gas stipend is ridiculously low.

    You want the best employees? Pay them like they are the best employees!

    Focus on the top 1st. If there is no leadership then everyone is set up for failure from the start.

    I hired into an office with 1 CSR (she started 3 days before me), NO Manager (quit a week before I started), the RT was fired for compliance a few days after I started (that I understand), and 2 Service Techs. The Service guys were amazing but they were out delivering and filling patients so couldn't help too much.
    I transferred to another office to be closer to home. They had a manager when I transferred but he had turned in his notice and was gone shortly after I got there. I spent the 1st 4 months with no management and no training other than QP3. How am I supposed to learn how to do my job without a manager?
    They did finally hire a new manager for our center and he was awesome. A huge help and what do ya know the numbers went up (still not to your crazy goals though).
    Then they merged us with a sister company and his plate was so full that he didn't have time to assist us anymore. In a total of a year of employment I had a manager or area manager ride with me 4 maybe 5 times and a trainer rode with me once.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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