Lincare Holdings

  www.lincare.com
  www.lincare.com

Lincare Holdings Reviews

Updated November 11, 2014
Updated November 11, 2014
218 Reviews
1.9
218 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John P. Byrnes
116 Ratings

Review Highlights

Pros
  • Entry level position into healthcare sales industry (in 7 reviews)

  • The compensation is good and they take care of their sales reps (in 9 reviews)


Cons
  • Upper management has lost sight of the roots of it's business - their employees (in 34 reviews)

  • in the span of 5 years we went through 6 Sales Reps (in 21 reviews)

More Highlights

15 Employee Reviews Back to all reviews

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  1.  

    I think they are getting an unfair rap.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Representative
    Current Employee - Service Representative

    I have been working at Lincare Holdings full-time (less than an year)

    Pros

    I've worked at this job about 6 months now. First thing I want to say is this job is what you make it. Garbage In Garbage Out. This job has many pros though.

    First, You get to meet great people. I love (almost) all of my patients. You grow very fond of them and are genuinely concerned for their well being. You provide a service to them that they cannot live without. Sometimes you start to feel like a milkman slinging oxygen cylinders, and then you get that patient that just "can't thank you enough". It makes you feel a real sense of pride and accomplishment.

    Next, You learn a lot about the medical field. I had never even considered a medical job until I took this job. I've learned so much in the 6 months that I've been here so far, and have loved nearly every minute of it. I'm actually very seriously considering going back to school to be an RT.

    You are provided with uniforms. Gas for service reps is paid via a fleet card. There is massive growth potential. Our regional VP actually started as a service rep in the same center I am working in now. There is virtually no limit on overtime as long as you are actually being productive. Pay may be a bit low for the industry standard, but is far more than I was making as an assistant manager before I started here.

    Teamwork. With the exception of a few bad apples, we really all have each others backs. Our Center manager will jump in and pick up stops if he needs to. Our Healthcare specialist jumped in and replace a failing concentrator for us the other day, and even our sales rep did an o2 setup when no one else could get to it!

    The people I work with are fantastic. I absolutely love them all. We love to cut up at our morning huddles, and frequently have lunches together and after work get togethers. I have probably made some friends for life.

    Cons

    Lots of pros, but there are some cons as well.

    Work life balance is a HUGE one. If you are seriously considering this job, be prepared to work LONG LONG hours. On a good week, I'll pull about 50 hours. I've been known to put in 80 though. You have a 25-30 stop day? You'll probably be out driving until 10 or 11 pm. If you don't think you can put in a 14-18 hour day, don't apply for this job!

    On Call is terrible. When you are on call, you live in fear of your phone. Once you get some time in on the job, some of the calls can be taken care of with a troubleshooting discussion. That being said, not all of them can. You WILL get a call at 2 am to drive over an hour one way to replace a machine. Prepare yourself for it. You will have a saturday where you have 2-3 setups coming in at the same time. (Setups take approximately 1 hour apiece, give or take) If you don't feel like you can deal with this, this may not be a good job for you.

    Training is quite frankly abysmal. My training consisted of one day of paperwork, one day of videos, about 6 days of riding with other reps, and then I was running a route on my own. I felt completely thrown in the water and dealt with about 2 solid months of stress. About the only thing I was comfortable with was delivering cylinders, which is only a small tip of the iceberg. I was only shown one setup before I did one alone. Forget about concentrator checks and DME setups. That was just kind of a dive in and figure it out experience.

    Procedures and routines are sorely lacking, so myself and the Senior Service Representative are working together to remedy that at our center. (Management is always willing to take in new suggestions and ideas.) You will just kind of be left to run your route. If you are disorganized, good luck.

    You have to provide your own GPS. This is petty, but it would be nice if one were provided. And trust me, you think you know your own hometown, but you will drive on roads you didn't know you didn't know. You WILL need a GPS.

    You have to do all paperwork by hand. And there is A LOT. On a typical cylinder stop you will have to fill out an entry on a Delivery log including in time and out time, patients name, description of stop. You will have to fill out a cylinder log including date, type of cylidner, number delivered, lot number, and patients name. You will have to fill out a delivery ticket detailing all delivery items. A new setup is nearly a dozen hand written pages. You will learn to despise paperwork and hoard pens.

    If your office is a liquid oxygen office that doesn't do milk canning, you will have to get a class B CDL with hazmat endorsement. This will be done on your own time. It's challenging to pass, and not cheap. I had to pay $100 for the CDL test (Better pass first try!) and $85 for D.O.T. fingerprinting. (This was reimbursed, the CDL test is not.) You have 70 days to pass this. This was a source for much stress in my first few months.

    Even though it looks like there are more cons than pros, I just wanted to give a realistic look into the company and what it is to be a SR. At the end of the day, the pros FAR FAR outweigh the cons. If you are willing to work hard, and aren't afraid of long hours, this is a wonderful job.

    Advice to ManagementAdvice

    Invest in a better and more thorough training program, and you may not have quite so high turnover. Consider working with your SR's to develop policies and procedures, find the ones that work, and implement them corporate wide. I have worked as a sub in a couple of different centers, and no two centers are the same. This should not be the case. Consider switching to tablet based paperwork that could be synced and printed later on at the office. And seriously provide GPSs! Getting lost after every stop for the first month or so? NOT FUN!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Overall company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Healthcare Specialist in Miami, FL
    Former Employee - Healthcare Specialist in Miami, FL

    I worked at Lincare Holdings full-time (more than 5 years)

    Pros

    It is a good company if you don't like to work in Hospitals.

    Cons

    Company do not take in consideration their employees, policies change every week to something different, and the company need to improve benefits to retain good employees.

    Advice to ManagementAdvice

    Management needs to change some policies and take back the good employees that worked for them before. Actually Lincare have a policy of not taking back people that worked for them in the past. THAT'S A MISTAKE!!!!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Lincare Holdings full-time (more than 3 years)

    Pros

    Great company, biggest of its kind in the world

    Cons

    No room for advancement into upper levels of management

    Advice to ManagementAdvice

    Retire already

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Deliverey Driver in Cooperstown, NY
    Former Employee - Medical Deliverey Driver in Cooperstown, NY

    I worked at Lincare Holdings full-time (more than an year)

    Pros

    This was a good place to work because of flexibility. I enjoyed working here because of the flexibility and the hours were good

    Cons

    on call on the week ends. every other. This was one of a few cons for working here.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Good training program, poorly paid on commission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Pleasanton, CA
    Former Employee - Anonymous Employee in Pleasanton, CA

    I worked at Lincare Holdings

    Pros

    Great training program in Florida

    Cons

    Poor pay outs on commission, reimbursements.

    Recommends
    Approves of CEO
  7. 2 people found this helpful  

    Don't see what the complaints are about, but depeneds on your center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Lincare Holdings full-time (less than an year)

    Pros

    Chosen overtime, busy, easy-going, great pay for the experienced

    Cons

    lack of HARD workers, some people throw you under the bus to get somewhere, lack of communication but what job has everything? I guess I have worked crappier companies like WELLPOINT for many years and just love this job too much compared. I wouldn't give it up for nothing and I work in one of the busier centers. To the complainers, I am sure there is someone who is on unemployment who would love your job right now.

    Advice to ManagementAdvice

    Listen to everyone and not just your favorites. The seniors are not always right and typically not up to date.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Overall, not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lincare Sales Representative
    Former Employee - Lincare Sales Representative

    I worked at Lincare Holdings full-time (more than 3 years)

    Pros

    As a sales rep, if you hit your targets, you have a lot of autonomy. You also get a pretty good marketing budget. I think the commissions are pretty good.

    Cons

    Customer service staff can be less than stellar, making it hard for your to follow up on what you promise to MD offices. Marketing dept materials are pretty lame.

    Advice to ManagementAdvice

    Find ways to promote/ retain good salespeople. I was very successful, but didn't want a Center Mgr or Area Mgr position, so they really had nothing else to offer me other than status quo.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Good company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lincare Holdings

    Pros

    Good pay; good hours; lots of opportunity for advancement

    Cons

    Could be stressful meeting deadlines

  10.  

    rewarding lifestyle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lincare Holdings

    Pros

    the company cares about its employees, it is rewarding work and always changes everyday.
    WE are leading the way in our industry

    Cons

    on call; high expectations, never a dull moment, pay, health benefits,

    Advice to ManagementAdvice

    increase pay, increase support to staff, show more respect towards every level of employee

    Recommends
    Approves of CEO
  11.  

    My experience has been very positive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Lincare Holdings

    Pros

    Commission is uncapped and there is room for advancement

    Cons

    From a sales perspective, getting expenses back is way to difficult

    Advice to ManagementAdvice

    In order to improve operations at a local level, you need to offer a more attractive compensation plan to attract more qualified professionals.

    Recommends
    Approves of CEO

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