Lithia Motors Reviews

Updated October 17, 2014
Updated October 17, 2014
54 Reviews
2.5
54 Reviews
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Lithia Motors Chairman, CEO, and Secretary Sid DeBoer
Sid DeBoer
26 Ratings

Review Highlights

Pros
  • Great co-workers, they are the only reason it's fun to work here (in 3 reviews)

  • Good place to start in automotive sales (in 3 reviews)


Cons
  • Hours are long and expected to be long (in 7 reviews)

  • Lack of training and broken employment promises (in 3 reviews)

More Highlights

11 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    NYSE company means strong arm tactics with customers for profits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Portland, OR
    Current Employee - Sales Consultant in Portland, OR

    I have been working at Lithia Motors full-time (more than 10 years)

    Pros

    Awesome company to network as high turnover gives you many connections as you meet new faces often. If you are young and stupid a great company to work for as it provides you with a wonderful foundation to grow and flourish from. They have an awesome training program to learn the tactics to obtain great profits for them to adjust behind close doors. Then you get your paycheck and fully understand why you receive no vouchers after the sale as every other dealer does.

    Cons

    No commission vouchers. You have no idea what you made till payday. Corporate management favors no input from employees. Smoke and mirrors company. Look at senior management as they stop in a few times a year and the polar negative energy they provide and weird snide comments as they leave.

    Advice to ManagementAdvice

    They don't want any as they only care about stock prices. The motivation is solely about stock values.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Difficult to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Billings, MT
    Former Employee - Anonymous Employee in Billings, MT

    I worked at Lithia Motors full-time (less than an year)

    Pros

    Had great co-workers. A few of the benefits were very good.

    Cons

    Lack of training and broken employment promises. Be sure to get employment details in writing. High turnover in all departments. Far too many voluntary, involuntary terminations, and people that just abandon their job. It's a sign that something is very wrong. I have never worked for a company with this kind of turnover. The pay is not competitive and the hours are very long. You will find yourself working more than 5 days per week on a regular basis if you are salaried. No vacation days or paid holidays until you have been there one year. After one year you get 5 days off and no sick days. You better hope for good health or you will have to decide if you want to save your 5 days for vacation which means you will have unpaid days if you are sick. I expected a better health plan with a lower cost for the size of Lithia. Not an employee friendly place to work.

    Advice to ManagementAdvice

    Train your staff and pay them a livable wage to help with the high turnover. Remember that people have a family and a life outside of work. It will help you retain good employees and help with your reputation in the community as an employer. The high turnover is an indication that something is very wrong and needs to be corrected.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    For the perfect salesman, any less, need not apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Grand Forks, ND
    Former Employee - Sales Representative in Grand Forks, ND

    I worked at Lithia Motors full-time (less than an year)

    Pros

    Good commission, plenty of bonus opportunities, decent hours. An ever changing career if you like change. The largest ford dealer ship for over 50 miles.

    Cons

    A major lack of training, almost non-existant. Fellow employees will sabotage your sales, driving costumers away from you. Unforgiving management, always looking to ax you for any and all reasons. Unprofessional staff, constantly talkingetting bad about each other, and costomers. Unfair treatment of employees, definitely the worst playing of favorites I've ever encountered.

    Advice to ManagementAdvice

    If a company has a training period, actually take advantage of it, and show employees how to be successful. When a new hire arrives make sure they are given all the knowledge to advance to the next day. NEW EMPLOYEES MAKE MISTAKES, that's why you train them. If a probationary period is in place, ride it out, everyone deserves a chance to prove themselves. The particular store I was at had an "axman" for a GM, who's only reason for being there was to bring back the store. While these people are needed, one a branch is successful, they should move to the next store. Human Relations are a key component of any business, and lack of training/education will supply you with a high turnover, not quality employees.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Sub-par Management that does not listen to their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Salem, OR
    Current Employee - Anonymous Employee in Salem, OR

    I have been working at Lithia Motors full-time (more than 8 years)

    Pros

    Great co-workers, they are the only reason it's fun to work here.

    Cons

    Managers do not listen to advice from their employees, thinking they are lower than them and therefore talk down to them and constantly deliver snide remarks. Always wondering "what you are doing",...instead of leaving you alone and letting you do your job. Completely understaffed for essential personnel like lot attendants, and then constantly hover and wonder why you can't be in 5 places at once doing everything. Corporate big-wigs have even complained to management that they need to hire sufficient staff and they do not listen. Completely unprofessional management team,...they think they are hot-shots and have ruined my excitement for this field of work.

    Advice to ManagementAdvice

    wouldn't do any good, they are too short-sighted to see that they are pushing down their talented staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Horrible

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lithia Motors

    Pros

    Kind of fun. Positive coworkers. Clean and relatively easy. Donuts every once in awhile and food you can take off your check in advance.

    Cons

    Terrible pay. (Commission or minimum wage, usually minimum wage), no training, no free time, your only as good as last month, threatening of being fired based upon sales month after month after only 1 month of being hired. Good ol boys mentality that if your in your in. Otherwise, it'll be short lived. Sexist staff, unequal privileged new hires based upon management.

    Advice to ManagementAdvice

    Loved management. Some of you were very good to me and treated me well. Others, not so much. Quite the opposite in fact. Train your newhires based upon a fair structure.

  7.  

    The work environment was very stressful. The workload is very overwhelming.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Medford, OR
    Former Employee - Anonymous Employee in Medford, OR

    I worked at Lithia Motors full-time (more than an year)

    Pros

    Nicest Building in town. The pay is ok.

    Cons

    Benefits are not that good compared to other companies I worked for. They are no paid sick days. You don't get holiday pay or paid vacation until after one year of employment. The other company I worked for give you paid holiday pay and paid vacation as soon as you are hired. Not a fun work environment. Managers don't motivate their employees into doing better.

    Advice to ManagementAdvice

    Improve company culture. Get anonymous feedback from employees about how they feel about their managers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Never ending days of hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Consultant in Ames, IA
    Current Employee - Sales Consultant in Ames, IA

    I have been working at Lithia Motors

    Pros

    Great employees in both sales and service. This particular location has two dealerships on one campus, both high quality imports. Great cars to sell if you have enough inventory.

    Cons

    Extremely abusive management. Old school sales techniques that belong more on a movie screen. Favortism towards those who are doing very well and degrading comments made during sales meetinings towards those who aren't doing as well. Waiting in line in the Sales Managers office to "work a deal" while he is playing with his smart phone or chatting with another person.
    The hours are long and forget about taking a day off. The GM lives and breaths car sales and expects his sales people to do the same. It's a good thing you can't sell cars on Sunday in Iowa otherwise you would not see your family at all.

    Advice to ManagementAdvice

    Take anger management classes.

    Doesn't Recommend
    Disapproves of CEO
  9. 3 people found this helpful  

    Dont ever try this!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Finance Manager in Roseburg, OR
    Former Employee - Finance Manager in Roseburg, OR

    I worked at Lithia Motors

    Pros

    Good Structure, management is fun at times but very snooty and only care about themselves when it comes down to it. Not too much in the Pro section sorry its a truly sucky job.

    Cons

    Underpaid compared to other companies, old car dog sales people are very dishonest. Everyone backstabs each other to upper management for favoritism in getting a car deal done. Unethical practices are common company wide and are not talked about but are encouraged to keep your job. Hours are usually 60 to 70 hours plus the nights you stay up worrying about things in bed. Corporate sets unattainable goals that MUST be maiintained each month or you get laughed at in front of all management from parts,service,body shop and office in there weekly meeting and then are on the chopping block! Negoitating needs to get out of the 80's people are more informed its time to change the program SID!

    Advice to ManagementAdvice

    Get off your duffs and help out this is why you gms get 10k a month gsms get 8500 and desk manager get 7k is for you to help out and quit disassociating yourselves with the problems that lower management and sales people comes up with. The whole desk thinks they are gms and they are not! So act like what you get paid!

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    Worst place I've ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Medford, OR
    Former Employee - Anonymous Employee in Medford, OR

    I worked at Lithia Motors

    Pros

    There is no good reason to work here, except maybe your co-workers. I made some good friends here.

    Cons

    No work-life balance, expectation was come in early, stay late, work Saturdays. Vacation time could be earned but if you took any it was seen as a negative. Lots of internal politics and back stabbing. Opportunities for promotion were based more on who you knew than actual performace.

    Advice to ManagementAdvice

    Hire managers with experience outside of the dealership. Realize that you will get more out of employees if they like coming to work and feel like thier being recognized and appreciated for the work they do.

    Doesn't Recommend
    Disapproves of CEO
  11. 2 people found this helpful  

    Attrition Rates From Dissatisfied Employees are Tanking Lithia Motors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Personnel Coordinator in Medford, OR
    Current Employee - Personnel Coordinator in Medford, OR

    I have been working at Lithia Motors

    Pros

    Advancement Opportunity. Entry level opportunities.

    Cons

    Lithia doesn't care about personal aspects of an employee's life. They expect employees to work off the clock, and most employees fear losing their jobs based on the whimsical decisions of upper management.

    Advice to ManagementAdvice

    Invest in more employee benefits, consider staffing to the demands of dealership performance (especially in sales) rather than unrealistic goals. The goals that are presented are usually arbitry and unattainable, leading to employees feeling as though they are failures, and often, leaving because of the monetary effects of overstaffed sales staff. Reduce attrition.

    Doesn't Recommend
    Approves of CEO

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