Lithia Motors Reviews

Updated August 12, 2015
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Bryan DeBoer
2 Ratings

Pros
  • Great co workers, hard working people trying to get by (in 3 reviews)

  • I think Lithia motors is a good place to start your career in sales, because this company will provide good training and a feedback on your performance (in 3 reviews)

Cons
  • Hours are long and expected to be long (in 7 reviews)

  • Lack of training and broken employment promises (in 3 reviews)

More Pros and Cons

16 Employee Reviews

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  1. Helpful (1)

    Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Office in Sacramento, CA
    Former Employee - Business Office in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The company provides good benefits.

    Cons

    You never know how management will teat you from day to day. I felt like I was on a roller coaster not knowing what to expect each morning when I arrived to work. If you were in the right "click" you would be treated great. If you were not watch out.

    Advice to Management

    Managers should be trained on how to treat their employees with respect. Make the employees feel like they are valuable and not just a number.


  2. Helpful (1)

    Promised nothing would change when they bought out our dealership...EVERYTHING CHANGED as soon as ink dried.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lithia Motors full-time (More than a year)

    Pros

    Huge infrastructure. Lots of money in the bank.

    Cons

    Huge infrastructure means more red tape and asking permission to do any little thing. Was told our pay wouldn't change to keep us from bailing. Soon after they cut pay plans several times. 30-40% pay cut average for most employees.

    Advice to Management

    High turnover happens for a reason. Upper management.


  3. Helpful (2)

    Horrible company, poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Personnel in San Angelo, TX
    Former Employee - Office Personnel in San Angelo, TX
    Doesn't Recommend
    Negative Outlook

    Pros

    Other ladies in the office were very nice and very close knit. Learned new things.

    Cons

    Management does not care about the office staff, only the sales staff since they bring the money in. Horrible place to work if you have a family and can't work hours over with only 20 minutes notice. The benefits aren't as good as comparably sized companies. They do not value quality employees and in turn have a very high turnover rate.

    Advice to Management

    Show all employees equal respect.


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  5. Helpful (2)

    Upper Management is out of sync with GM's

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Lithia Motors full-time (More than a year)

    Pros

    There are some good people that work for this organization. The company has deep pockets and therefore ability to do a lot when it wants to.

    Cons

    Basically they offer terrible health coverage. The regional managers don't care about anybody at all, they will smile and tell you one thing then go and make changes that are the complete opposite. This is the car business so I expect that sort of behavior at small dealers but a large public company? Totally unacceptable.

    Advice to Management

    Trust your managers, empower them to lead and make decisions. Improve your health coverage.


  6. Helpful (2)

    NYSE company means strong arm tactics with customers for profits.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Portland, OR
    Current Employee - Sales Consultant in Portland, OR
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Lithia Motors full-time (More than 10 years)

    Pros

    Awesome company to network as high turnover gives you many connections as you meet new faces often. If you are young and stupid a great company to work for as it provides you with a wonderful foundation to grow and flourish from. They have an awesome training program to learn the tactics to obtain great profits for them to adjust behind close doors. Then you get your paycheck and fully understand why you receive no vouchers after the sale as every other dealer does.

    Cons

    No commission vouchers. You have no idea what you made till payday. Corporate management favors no input from employees. Smoke and mirrors company. Look at senior management as they stop in a few times a year and the polar negative energy they provide and weird snide comments as they leave.

    Advice to Management

    They don't want any as they only care about stock prices. The motivation is solely about stock values.


  7. Helpful (2)

    For the perfect salesman, any less, need not apply

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Grand Forks, ND
    Former Employee - Sales Representative in Grand Forks, ND
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Lithia Motors full-time (Less than a year)

    Pros

    Good commission, plenty of bonus opportunities, decent hours. An ever changing career if you like change. The largest ford dealer ship for over 50 miles.

    Cons

    A major lack of training, almost non-existant. Fellow employees will sabotage your sales, driving costumers away from you. Unforgiving management, always looking to ax you for any and all reasons. Unprofessional staff, constantly talkingetting bad about each other, and costomers. Unfair treatment of employees, definitely the worst playing of favorites I've ever encountered.

    Advice to Management

    If a company has a training period, actually take advantage of it, and show employees how to be successful. When a new hire arrives make sure they are given all the knowledge to advance to the next day. NEW EMPLOYEES MAKE MISTAKES, that's why you train them. If a probationary period is in place, ride it out, everyone deserves a chance to prove themselves. The particular store I was at had an "axman" for a GM, who's only reason for being there was to bring back the store. While these people are needed, one a branch is successful, they should move to the next store. Human Relations are a key component of any business, and lack of training/education will supply you with a high turnover, not quality employees.


  8. Sub-par Management that does not listen to their employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salem, OR
    Current Employee - Anonymous Employee in Salem, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lithia Motors full-time (More than 8 years)

    Pros

    Great co-workers, they are the only reason it's fun to work here.

    Cons

    Managers do not listen to advice from their employees, thinking they are lower than them and therefore talk down to them and constantly deliver snide remarks. Always wondering "what you are doing",...instead of leaving you alone and letting you do your job. Completely understaffed for essential personnel like lot attendants, and then constantly hover and wonder why you can't be in 5 places at once doing everything. Corporate big-wigs have even complained to management that they need to hire sufficient staff and they do not listen. Completely unprofessional management team,...they think they are hot-shots and have ruined my excitement for this field of work.

    Advice to Management

    wouldn't do any good, they are too short-sighted to see that they are pushing down their talented staff.


  9. Helpful (1)

    Horrible

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Kind of fun. Positive coworkers. Clean and relatively easy. Donuts every once in awhile and food you can take off your check in advance.

    Cons

    Terrible pay. (Commission or minimum wage, usually minimum wage), no training, no free time, your only as good as last month, threatening of being fired based upon sales month after month after only 1 month of being hired. Good ol boys mentality that if your in your in. Otherwise, it'll be short lived. Sexist staff, unequal privileged new hires based upon management.

    Advice to Management

    Loved management. Some of you were very good to me and treated me well. Others, not so much. Quite the opposite in fact. Train your newhires based upon a fair structure.


  10. Wow...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Automotive Technician in Spokane, WA
    Former Employee - Automotive Technician in Spokane, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lithia Motors full-time (More than 3 years)

    Pros

    I got a discount on parts and none of my pay checks bounced. If you like to work for free you will love Lithia. Good benifits if you stay long enough but who would want to do that?

    Cons

    Terrible service manager. Lied to my face on multiple occasions. Would not listen to anyone. Techs had to do all the leg work to get upsales, get correct parts and find the cars. Making 100% on flag hours was next to impossible. Getting paid correctly for the repairs you made was even harder. The tech paid the price no matter who made a mistake. No opportunity for advancement what so ever. Went from lube tech to ASE master tech and got a dollar per hour raise after a month long battle. thanks

    Advice to Management

    You run the worst company I have ever worked for. Fix yourselfs.


  11. The work environment was very stressful. The workload is very overwhelming.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Medford, OR
    Former Employee - Anonymous Employee in Medford, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lithia Motors full-time (More than a year)

    Pros

    Nicest Building in town. The pay is ok.

    Cons

    Benefits are not that good compared to other companies I worked for. They are no paid sick days. You don't get holiday pay or paid vacation until after one year of employment. The other company I worked for give you paid holiday pay and paid vacation as soon as you are hired. Not a fun work environment. Managers don't motivate their employees into doing better.

    Advice to Management

    Improve company culture. Get anonymous feedback from employees about how they feel about their managers.



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