LiveOps Reviews

Updated August 26, 2015
203 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  • Current Employees
Employment Status

Reset

203 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    work from home and less commute.

    Cons

    pay rate starts at nine dollars and stays that way to earn more you must sell more.


  2. Helpful (1)

    Medicare rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medicare Representative in Miami, FL
    Current Employee - Medicare Representative in Miami, FL

    I have been working at LiveOps (More than 10 years)

    Pros

    Liveops is a good company you just have to be dedicated.

    Cons

    Nothing Liveops is great...

    Advice to Management

    Keep up the good work!!


  3. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Mesa, AZ
    Current Employee - Customer Service Representative in Mesa, AZ
    Positive Outlook

    I have been working at LiveOps full-time (More than a year)

    Pros

    Very good training. Great product to sell.

    Cons

    None really. It was a great comany

    Advice to Management

    Great Management.....no complaints


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    Work from home

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at LiveOps full-time

    Pros

    set your own schedule, no commute, no office attire, good part-time job.

    Cons

    compete for hours, pay structure is very low, no pay while sitting there without phone calls, should not consider this for full time employment you cannot make a living.


  6. Customer Service Rep.

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Sales Representative in Atlanta, GA
    Current Employee - Sales Representative in Atlanta, GA
    Recommends
    Neutral Outlook

    I have been working at LiveOps part-time (More than a year)

    Pros

    Good company to work for.

    Cons

    Get a little slow mid year.

    Advice to Management

    Doing a good job.


  7. Very good company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Independent Agent in Lynchburg, VA
    Current Employee - Independent Agent in Lynchburg, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The flexibility, choosing your hours.

    Cons

    None that I could think of


  8. New Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Independent Agent in Atlanta, GA
    Current Employee - Independent Agent in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Convenient work from home opportunity with easy to navigate system.

    Cons

    New to company and still working out pros and cons.


  9. Definintely not the best.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Independent Agent
    Current Contractor - Independent Agent
    Doesn't Recommend
    Negative Outlook

    I have been working at LiveOps as a contractor (More than a year)

    Pros

    I believe the only real pro of working at Liveops is being able to work from home. Other than that, choosing your own schedule might be a pro. But good luck with competing with 100,000's of other agents just to get some hours. My advice is to just go for the night blocks starting from 11:10 & later because they are usually always available. Most likely because no one feels like dealing with rude people with the worst attitudes and weirdos at that time of night.

    Cons

    Having to compete for reasonable work hours. Dealing with weirdos, nasty men, and women with super bad attitudes that can make your best day turn into your worst day ever after the call is over. Having to sell or advertise other products that have absolutely NOTHING to do with the original product the person is calling for. And constantly being told to use "rebuttals" to suck people into buying it. After a while even you feel tedious and annoyed at yourself and want to bang your head into a wall. Being so closely monitored til the point they find errors that don't even exist which will greatly affect your score.

    Advice to Management

    Only put extra offers on products that somewhat relate to the original offer. You always tell agents to get to know the customer and build a relationship with them. Once we do this we basically know the customer and what interest them so the extra offers just seem ridiculous and too much. Having to use rebuttals turns more into nagging and begging, then trying to sell the product. And if I was a caller myself, I would get just as upset as the callers do.


  10. Helpful (1)

    home agent

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at LiveOps as a contractor

    Pros

    Very flexible schedule and in the past was able to earn as much as desired, A variety of customer service and sales lines were available.

    Cons

    At some point in the past 2 years or so LO management changed and a purge of sorts took place. Effective and talented agents were removed from the best lines and left with only customer service opps which pay very little.

    Advice to Management

    Look at systems and metrics which destroy morale and drive talented agents from the company.


  11. Helpful (2)

    very easy going and uncomplicated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Sales Agent in Dallas, TX
    Current Employee - Inbound Sales Agent in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible sheduling and paid in time

    Cons

    payed per talked minute and lines are not always busy



Showing 203 of 293 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.