LivePerson
3.7 of 5 57 reviews
www.liveperson.com New York, NY 500 to 999 Employees

LivePerson Reviews

Updated Apr 12, 2014
LivePerson – New York – “New York HQ”

All Employees Current Employees Only

3.7 57 reviews

                             

69% Approve of the CEO

LivePerson Chairman and CEO Robert P. LoCascio

Robert P. LoCascio

(42 ratings)

72% of employees recommend this company to a friend
21 Employee Reviews Back to all reviews
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2 people found this helpful  

a great place to work at

Middle Management (Current Employee)
Tel Aviv-Yafo (Israel)

I have been working at LivePerson full-time for more than 3 years

Prosleading the market, interesting and challenging , a place you can make an impact in, a place where the company culture and the day to day are in sync.

Consto much paper work , context switching , no clear and constant road map, day to day load is stressing sometime.

Advice to Senior Managementdecide to the path and try to stick with it.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Tech support rep

Anonymous Employee (Former Employee)

I worked at LivePerson full-time

ProsGreat perks.
High salaries
amazing tech people

Conspoor lower and middle management

Yes, I would recommend this company to a friend

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1 person found this helpful  

Great, vibrant company

Program Manager (Current Employee)

I have been working at LivePerson full-time for more than 3 years

ProsLivePerson is a very successful company and this can be seen in the ongoing growth on the product side and on the staffing side.
It is an exciting work place with special (core) values which are not obvious to or present at other companies.

ConsDue to the fast pace of the company a lot of the teams are understaffed and work long hours.

Yes, I would recommend this company to a friend

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4 people found this helpful  

Good company, but lets their talents to leave.

Director (Former Employee)
Tel Aviv (Israel)

I worked at LivePerson full-time for more than 3 years

ProsHigh technical standards, most of employees show good professionalism, strong management team. Ability to hire a good candidates.

ConsTo many politics, a lot of effort goes to wrong places. Company didn't keep A players.

Advice to Senior ManagementKeep A players, stop spending time on political games

Yes, I would recommend this company to a friend

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2 people found this helpful  

Very dynamic and interesting company

Anonymous Employee (Current Employee)
Raanana (Israel)

I have been working at LivePerson full-time for more than 3 years

ProsInteresting business and cutting edge technology
Very dynamic, always new directions and fast growing
Unique organizational culture
Invest a lot in the empolyees

ConsMany organizational changes
Long decision making processes

Yes, I would recommend this company to a friend

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2 people found this helpful  

The best poeple are working in liveperson

Senior Software Engineer (Current Employee)
Tel Aviv (Israel)

I have been working at LivePerson full-time for more than 3 years

ProsGreat poeple. managers and employes are friends. great place that helps you change positions easily. growing company. Very good HR.

ConsIt is hard to be a manager or upgrade your position to the top. the office in NY is far away and somtiems it feels like we do not have a connection to the bussiness and to the poeple there.

Advice to Senior ManagementNeed deeper connection with the Israeli office. it is like we work in 2 companies.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Its a big company with big challenges and oportunities

Software Engineer (Current Employee)
Raanana (Israel)

I have been working at LivePerson full-time

Pros- Big customers that brings lots of traffic
- A smart set of employees
- Good atmosphere
- Good contract and conditions
- No push atmosphere, you can develop as much as you can.

Cons- AS any big company it brings tons of synchronization between projects and sometimes it might seem that everything goes slow. Once a deploy is done you can appreciate the success as seeing the all picture get along together. You have to learn a bit how to manage frustration in this area.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

The Best Place to Make Money for a Freelancer

Liveperson Expert (Current Employee)
Islamabad, Islamabad (Pakistan)

I have been working at LivePerson as a contractor for more than a year

ProsThere is huge variety of categories catering different professional needs.Their payment system is very convenient and very punctual.You have great opportunity to excel on the basis of your skills thus there is no chance of negative impact on your clientele as far as the competition is concerned.

ConsOne small issue is that due to lower prices quoted by new experts,clients are unwilling to pay genuine price for the work demanded.When you quote higher price based on your expertise and experience, they run away telling they have lower price offers. This is a very demotivating factor and liveperson should do something about this. Also there are 4-5 months in the year when you are totally idle and have no work thus having low or even 0 earnings. this is a very disturbing factor.

Advice to Senior ManagementThe management needs to do something about the new experts who are less experienced and they ruin the market quoting very low prices. I think there should be a threashold above which the price should be quoted. Otherwise the experts suffer a lot.

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Very dynamic

Anonymous Employee (Former Employee)

I worked at LivePerson

ProsPeople, challenge, culture, opportunities and attitude

Conshard to get a good feedback

Yes, I would recommend this company to a friend

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2 people found this helpful  

Could really be a GREAT place to work!

Anonymous Employee (Current Employee)

I have been working at LivePerson

Pros1. very open communication at all company levels
2. Some great people
3. Company is on the right track with business and product development

Cons1. Too much politics
2. Too many people in roles that are not suited for them
3. No work & life balance

Advice to Senior ManagementReorganize the company (Management, Roles & Responsibilities, Business Groups, etc.). Need to take competition a bit more serious

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at LivePerson reviews and ratings — including employee satisfaction and approval rating for LivePerson CEO Robert P. LoCascio. All 21 reviews posted anonymously by LivePerson employees.