LivePerson

  www.liveperson.com
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LivePerson Reviews

Updated May 29, 2014
All Employees Current Employees Only

3.7 60 reviews

68% Approve of the CEO

LivePerson Chairman and CEO Robert P. LoCascio

Robert P. LoCascio

(44 ratings)

71% of employees recommend this company to a friend

Review Highlights

Pros
  • Lots of great people and there is always lots of food(in 10 reviews)

  • The company really look to help others and to contribute to the world(in 3 reviews)


Cons
  • We were expected to work long hours, and work-life balance was not always respected(in 3 reviews)

  • This means high expectations and rapid growth, inevitably there are going to be many changes(in 3 reviews)

11 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Nice people...

    Anonymous Employee (Current Employee)

    ProsVision for the future of a multi-channel digital engagement platform is compelling.

    ConsToo many changes in sales coverage allows competitors (whose technology has caught up) to steal business and killing morale. WAY too much turnover for a company with goals of being a market-leader.

    Advice to Senior ManagementIf you really want your employees to "be an owner", invest in the technology you bring to market TODAY and quit changing coverage models.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Senior Management
    • Disapproves of CEO

     

    Not what it used to be...

    Anonymous Employee (Former Employee)

    ProsLeader in their space and always looking to innovate. Nice offices

    ConsLacking strong leadership. Some of the products are in silos, making it difficult to work with people in other departments. Some of management only have their own best interest in mind and it hurts the company as a whole.

    Advice to Senior ManagementYou have strong products, but take a close look at the people running them to really push forward

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    A myopic mess

    Professional Services (Current Employee) New York, NY

    ProsGood compensation, fun at times, good product ideas.

    ConsProduct is out of date and hard to use, they talk about helping others but doing really do so, there is no tolerance for thinking outside the box. Internal systems are ridiculous

    Advice to Senior ManagementDon't be so complacent. Encourage open discussion. You have to be willing to change to grow, you are a high tech company after all.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Interesting products and a leader in its field, lackluster time as an employee

    Anonymous Employee (Former Employee) New York, NY

    ProsLivePerson is a company that is leading its peers in its field - they have great products and smart people.

    ConsRecognition and advancement opportunities are on the weak side.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Tornado-like company

    Anonymous Employee (Current Employee)

    ProsComp and benefit are good.
    Most people are great and fun to work with
    Creative team is awesome

    ConsExcept the CEO/Founder all the rest of the company is on the move constantly. VPs, directors, managers, employees, are all on the move.
    Re-organizations are frequent (remember it's the con part)
    HR is the worst I had ever seen
    Product group is always occupied with doing nothing
    Too many meetings in general.
    Growth through M&A is a disaster (look.io, amadesa, kasamba, nuconomy) - except amadesa that brought some value to the company through people.

    Advice to Senior ManagementGoing global will kill this company eventually. When your mother-ship is not functioning right, the others will go down with a splash. Focus on doing the right things all the way. The ever changing product/s are not contributing to the success.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Great culture,shame about the management team

    Programmer Manager (Current Employee) Reading, England (UK)

    ProsLivePerson UK:
    Great people to work with.
    Cool product.
    Multicultural.

    Career opportunities, if based in NY or Israel.

    ConsConstant changes in strategic direction makes it difficult to excel. Upper management lacks focus. Negligable payrises. Cliquey.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    The company tries hard but the open plan idea is not for me

    Anonymous Employee (Current Employee)

    ProsLots of great people and there is always lots of food

    ConsCompany seems to be getting rid of everyone that has been there for 5 years or more

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    A roller coaster ride

    Program Manager (Current Employee)

    ProsRecognised name. Good customer footprint. High tech.

    ConsFrugal bordering on cheap. Political.

    Advice to Senior ManagementFocus on your best assets, the people.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Growth pains ...

    Anonymous Employee (Former Employee)

    ProsPotential to extend into customer service and support

    ConsExtending their identity beyond chat

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Don't work there unless you don't have other options

    Anonymous Employee (Former Employee)

    ProsThey pay on time, but that's about it.

    ConsLong hours, Low salary
    Low on tech, High on ego
    Crazy "culture" you must follow if you want to keep your job
    Totally artificial people you must be nice to at all times if you want to keep your job
    Everyone is leaving or planning to leave a soon as possible.
    Company has a bad reputation in HR.
    "big brother" open space, no privacy whatsoever.

    Advice to Senior ManagementGrow up.

    No, I would not recommend this company to a friend

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