LivePerson Reviews

Updated November 19, 2014
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30 Employee Reviews

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  1. 1 person found this helpful

    Great culture and great products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LivePerson full-time (less than a year)

    Pros

    LIvePerson has a great culture grounded in the core values of helping others and being an owner. In particular I like the fact that LP tasks everyone with being a leader within the company. Also, LP invests in supporting a remote work force, enabling them to have such a great culture across many locations.

    Cons

    LivePerson could benefit from a little more organization of it's infrastructure than what's it's currently using.

    Advice to ManagementAdvice

    Keep pushing forward to the next step for the company. And continue making all employees a major part of that step.

    Recommends
    Positive Outlook
    Approves of CEO
  2. LivePerson is truley one of the best places to work at in the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Raanana (Israel)
    Current Employee - Account Executive in Raanana (Israel)

    I have been working at LivePerson full-time (more than 5 years)

    Pros

    The best live engagement platform in the market, great people, positive office vibe, and excellent working conditions. It's crucial for me to be in and a workplace that actually cares, acknowledges my hard work and challenge me to be better. No other company I've worked for or with comes close to LivePerson in terms of what it offers clients and employees.

    Cons

    Part of being a market leader means you have to constantly evolve, so there're loads of changes on a platform, development and internal procedures level. If you like working in a dynamic environment - this is THE place for you. If you're not cut to dealing with constant changes - LivePerson might prove to be a bit challenging for you.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Value Manager in London, England (UK)
    Current Employee - Customer Value Manager in London, England (UK)

    I have been working at LivePerson full-time (more than a year)

    Pros

    Excellent team of colleagues - they're always there to help you out if you're in a bind or need to learn something new to help a customer out. The product we sell is class leading and very innovative. Global operation, meaning we have quite a lot of interactions with teams in Israel and New York offices.

    Cons

    Being spread across the globe can make for potential difficulties. if you need to get something done right away for a customer and your colleague isn't online for 5 or 8 hours it can cause some problems.

    Advice to ManagementAdvice

    Keep it up.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Cpmplex systems with reach technology stack. Great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Raanana (Israel)
    Current Employee - Senior Software Engineer in Raanana (Israel)

    I have been working at LivePerson full-time (more than 5 years)

    Pros

    1. Interesting technological, engineering and algorithmical challanges
    2. Good people
    3. Opportunities for growth
    4. Reach software technology stack

    Cons

    1. Great number of areas that is hard to catch in short period of time
    2. Technological vision might be better

    Advice to ManagementAdvice

    Invest in making a name for the company as real technology leader by publishing papers, creating open source software, supporting open source companies etc. These may push more talanted people to stay in LP as well as to join the company.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Great place to work at, allowed me to grow and learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Success Manager in Raanana (Israel)
    Former Employee - Success Manager in Raanana (Israel)

    I worked at LivePerson full-time (more than 3 years)

    Pros

    Amazing people, great place to learn and grow, great opportunity to get into the hightech world. Time off policy is quite good. The office culture is amazing, help people and take ownership are very important values.
    Benefits are also good and the offices look great!

    Cons

    Leadership is not so great, there are peolpe with very big egos, but the company tries very hard to get rid of those who are not right to lead.

    Advice to ManagementAdvice

    Keep up the good work, allow people from within to move up and keep presenting employees with challenges.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. Good place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Tel Aviv-Yafo (Israel)
    Former Employee - Account Manager in Tel Aviv-Yafo (Israel)

    I worked at LivePerson full-time (more than a year)

    Pros

    Great people, fun office, decent benefits, good opportunities for advancement, fair salary, c levels are very accessible.

    Cons

    Compensation could be better, and israel office could be have a more pivotal place in the company

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Enjoyed the journey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LivePerson

    Pros

    career progression, innovative company, great working environment, good salary, great people

    Cons

    political, changes need more focus to see through to fruition, lost a few too many A players

    Advice to ManagementAdvice

    Liveperson seems to currently be stuck in a dichotomy of community versus big corporation. Better plan and communicate your moves - appear more transparent.

    Recommends
    Neutral Outlook
  9. A good place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unspecified in Raanana (Israel)
    Current Employee - Unspecified in Raanana (Israel)

    I have been working at LivePerson full-time (more than 3 years)

    Pros

    Good people.
    A sense of ownership.

    Cons

    Too many legacy systems.
    The decision on which features are added to the product should be based on a vision and less on a specific customer needs.

    Advice to ManagementAdvice

    Get rid of the legacy systems. Base the new product on your vision and less on a specific customer needs.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Tel Aviv-Yafo (Israel)
    Former Employee - Manager in Tel Aviv-Yafo (Israel)

    I worked at LivePerson full-time (more than 8 years)

    Pros

    Nice People, always willing to help, young at hart , always looking for the next thing

    Cons

    Politics can become a full time job

    Advice to ManagementAdvice

    Continue to listen to employees

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful

    a great place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management in Tel Aviv-Yafo (Israel)
    Current Employee - Middle Management in Tel Aviv-Yafo (Israel)

    I have been working at LivePerson full-time (more than 3 years)

    Pros

    leading the market, interesting and challenging , a place you can make an impact in, a place where the company culture and the day to day are in sync.

    Cons

    to much paper work , context switching , no clear and constant road map, day to day load is stressing sometime.

    Advice to ManagementAdvice

    decide to the path and try to stick with it.

    Recommends
    Positive Outlook
    Approves of CEO

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