LivingSocial Reviews

Updated April 17, 2015
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LivingSocial President and CEO Gautam Thakar
Gautam Thakar
8 Ratings

81 Employee Reviews

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  1. Doesn't have a sustainable business plan

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Specialist in Washington, DC
    Former Employee - Inside Sales Specialist in Washington, DC

    I worked at LivingSocial full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fun young environment. Easy work hours (9-5:30).

    Cons

    Where do I begin? HORRIBLE management. Lack of communication. You're treated like a number and not valued. Constantly changing and don't give employees time to adapt bedore they threaten you with getting fired. The lack of a sustainable business plan is why there's such a high turnover. I don't see a bright future at all. Get out while you can.

    Advice to Management

    Treat your employees like they're valued. Be more open to help you're team be successful. Give realistic goals to allow all to be successful.

  2. Disorganized, stressful, poor decision making - surprised if they're still in business one year from now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LivingSocial

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Office culture is laid back

    Cons

    Many employees are inexperienced and immature, little room for personal growth, endless big ideas from higher ups are never followed through, high turnover, poor decision making. Their subscriber numbers dropped 80% in the past few years due to lack of marketing and poor decision making.

    Advice to Management

    Beef up marketing and regain consumer confidence, if possible

  3. How to make a pretty good company horrible in just one year... let a reality tv wannabe make big decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OUTSIDE SALES
    Former Employee - OUTSIDE SALES

    I worked at LivingSocial full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Health Benefits
    Flexible PTO time for Outside staff
    This used to be a great company to work for, but the last 18 months has brought this company to the brink of shutting the doors.

    Cons

    Goals given AFTER the quarter starts. How is this even legal to tell people they will get a bonus if they hit a goal, then not even give them their goals until well after the quarter starts? Our goals doubled over a year. Yes, doubled, even though daily deal sales plummeted.
    You only get to be in upper management or part of the cool crowd if you drink the Kool Aid. You cannot say anything negative or offer suggestions on how to fix issues or you are labeled a troublemaker and blacklisted. The people that are still there, the one's that have survived massive layoffs and haven't quit are there because they have learned to smile and ask for more while their paychecks have been cut in half.
    The great one's the one's that started this company and made this company great have all long quit. This company should be ashamed of the talented people they let slip through their hands.

    Advice to Management

    Why you call the people that were there 3 and 4 years ago when the company was killing it and ask them to come back.

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  5. Helpful (2)

    Company outlook is grim

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Consultant
    Former Employee - Marketing Consultant

    I worked at LivingSocial full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Working from home and the flexibility are a plus

    Cons

    I was sold a completely different job/company than what I joined. The compensation/commission plan didn't pan out at all like it was described in the interview process, not to mention the rules of how accounts were distributed completely changed shortly after I came on-board which made it very hard to succeed.

    Advice to Management

    Teams need to be managed evenly, I witnessed a lot of favoritism in my short time with the company which was very discouraging for someone looking to advance their career there.

  6. Helpful (1)

    Production

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Manager in Washington, DC
    Current Employee - Production Manager in Washington, DC

    I have been working at LivingSocial full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people that work at LivingSocial are smart and motivated. Unlimited time-off is a great perk but we're too busy to actually take the time off.

    Cons

    Where to start... the company doesn't know what the future holds or how to maintain its consumer base and has yet to make a profit. Executive team doesn't know how to retain its employees and they continue to attempt to rebuild their sales strategy to no avail. LivingSocial will not make it through another year before the board pulls the plug.

    Advice to Management

    Stop the madness.

  7. Helpful (5)

    Hired Fired

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LivingSocial

    Pros

    Great work environment, my manager was awesome

    Cons

    Disorganized management. They had no clue where this company was headed. Exceeded my goal for sales and still got fired in 5 weeks of working there. Good company but no job security

    Advice to Management

    Do not hire someone and fire them weeks later

  8. Worse place but they get you to stay with the pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Representative in Tucson, AZ
    Current Employee - Senior Customer Service Representative in Tucson, AZ

    I have been working at LivingSocial full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    free snacks, the pay,

    Cons

    favoritism, no work life balance, too much overtime, inconsistent information, no communication, way too much office gossip and fraternization,

    Advice to Management

    This place was great in the beginning, now it's worse than any place I've ever worked. Listen to your employees and don't run them ragged. Communicate changes. Don't just change something just to see how it plays out, and then change things back later. Really look at your company, you think everyone is happy, but 90% of the people I talk to say they hate the place.

  9. Helpful (2)

    Toddler Company in Need of Parental Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LivingSocial full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Health benefits and 401K vested from Day 1. Many positions allow for work from home.

    Cons

    Confused, bewildered and unfocused. In late Spring the company had a massive 100 day plan that included hiring over a hundred new employees. As of today 20% of the work force was reduced in a massive layoff. In general this company is behind the times with technology and marketing. More importantly leadership is stagnant and inflexible. While there is a new CEO his plan has not been outlined nor communicated other than some 'listening' breakfasts and the massive layoffs and closing of an office that the paint is barely dry on. There is NO security here. Stay away. There is hardly a focused effort on the company's direction or product offerings.

    Merchants....make sure you aren't on the end of the stick that finds Living Social does not have the 'float' money to pay you what it owes you. Careful.

    Advice to Management

    We understand that the company needs to make some changes in order to be profitable. The changes that need to be made are based at the foundation of the company. Get rid of the old guard who were rooted in doing things the old way....and wake up to the world that knows that email as a key function of the business is no longer innovative. Your current staff is now readying their resumes as they have no trust in the current company's opportunities or leadership. You will find it difficult to attract new talent when you need it because the company is viewed as unstable (and it is).

  10. Helpful (1)

    Free Fall Fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Washington, DC
    Former Employee - Manager in Washington, DC

    I worked at LivingSocial full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - unique culture
    - energetic people
    - convenient location
    - 401k and benefits

    Cons

    - pay
    - lack of direction and vision
    - poor management and leadership
    - favoritism, good ole boys club
    - lack of development opportunities
    - lack of innovation
    - poor economic understanding

    This place is going downhill fast and everyone knows it but refuses to take action. Every time LS is in the news, it's never a good thing. From reports of losses, assaults, layoffs, it's always a negative depiction. I'm not optimistic for this company as they always show that they are incapable of progressing and rebounding from mistakes. In general, my experience was less than pleasant simply because everyone wants to TALK and have their own agenda without actually doing it or doing it effectively. Many times folks work would contradict others. Company looks to be working towards focusing more which is good. The new CEO seems to be on the right page but needs to clean the house at the executive, vp, and director levels.

    Advice to Management

    - Get up and work smart or get out
    - Be upfront and honest with your people
    - develop and aid your people in being successful
    - Bring in winners and A-talent capable of successfully driving positive change

  11. Helpful (3)

    Listen to the reviews: Not a good place to work, nor is it a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Torrance, CA
    Former Employee - Anonymous Employee in Torrance, CA

    I worked at LivingSocial full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Leisure dress code
    Insurance is pretty good
    Drink beer at noon during the week
    If you have a beating heart, you will definitely be able to get hired here

    Cons

    Poor, poor management. These are people who, for the most part, are not qualified, and get through everyday by spinning employees. More than one of the managers have had more than one HR complaint filed against them.

    You can't get promoted unless you are a buddy. There have been so many qualified, top-performing reps who have been turned down for management roles, and in turn see other people get promoted solely based on friendships. It's unreal, and explains the mass-exodus that has occurred. Where is HR when you need them?

    Management, and higher execs, would rather fight tooth-and-nail to hide the truth, and see the company shrivel off and die, rather than be transparent with employees about what is going on.

    This used to be a place where we only hired the "best of the best", and had some really strong salespeople. It's a complete joke now to see some of the people roaming the halls. Completely unqualified, and, generally speaking, not good people. A lot of shady things going on. .

    Save yourself the hassle.

    Advice to Management

    No point;- they don't listen anyways.

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