LivingSocial Reviews

Updated July 28, 2015
89 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
1.0
Rating Trends
Recommend to a friend
Approve of CEO
LivingSocial President and CEO Gautam Thakar
Gautam Thakar
12 Ratings

Pros
  • Sales positions are work from home (in 56 reviews)

  • Really love the culture and work/life balance (in 11 reviews)

Cons
  • The culture does does not promote work-life balance (in 17 reviews)

  • He honestly controls mundane tasks and reads employee google chats and again, does nothing to motivate or lead the inside sales team to success (in 18 reviews)

More Pros and Cons

89 Employee Reviews

Sort: Popular Rating Date
  1. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tucson, AZ
    Current Employee - Customer Service Representative in Tucson, AZ

    I have been working at LivingSocial full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    They pay well and they provide free soda as of right now.

    Cons

    Management is unprofessional at times and often get in the way of you being successful. The two male supervisors are quite negative and make you feel that your opinion don't count and they talk bad about reps other people. I have overHEARD them often.

    Advice to Management

    Stop belittling people and don't get argumentative and defensive when someone has a opinion that you don't like. Try supporting and motiving your reps. You help customers you support senior but you treat your reps as if they are your peasant.


  2. Outside Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LivingSocial full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexibility with my schedule and belief in the product and its impact on merchants.

    Cons

    Upper Management creates unnecessary work for sales reps. If they would give employees the support instead of micromanaging all aspects of the job reps would be more successful and less stressed. No clear focus and direction of the company. Promotion criteria always changes so it becomes very difficult to get promoted. Also commissions change so often that it becomes very unclear as to what you should anticipate getting paid.

    Advice to Management

    Cut 50% of your management staff.


  3. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tucson, AZ
    Current Employee - Anonymous Employee in Tucson, AZ

    I have been working at LivingSocial full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pay and free snacks

    Cons

    Management is disorganized and at times they are unprofessional. And there's very little growth there you have to be well known and well liked to go anywhere. They forced people to take July 3 and 4th off so they don't have to pay them and didn't care if they would only get 32 hours and have family that you have to provide for.

    Advice to Management

    Be good to your employees the way you are good to your customers. There has been people that constantly have bad stat and were constantly late to work and they where promoted. You say you don't promote people for making you laugh but we can see other people stats and we can see them walk in late and their no help when forced deal with them. Your baby cape are worthless


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Just, no. Don't do this to yourself.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bilingual Consumer Advocate in Seattle, WA
    Former Employee - Bilingual Consumer Advocate in Seattle, WA

    I worked at LivingSocial (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Coworkers! cupcakes, snacks, beer, um....I'm really trying. We had nice chairs...

    Cons

    Everything else- pushing sales instead of quality deals, management, layoffs, dishonesty, never worked a week without overtime (for 9 months!), ruining small businesses, cheating the customer

    Advice to Management

    I realize it's not your fault and it's coming from higher up. I'm sorry.


  6. Helpful (6)

    Really, really bad upper management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Seattle, WA
    Former Employee - Sales in Seattle, WA

    I worked at LivingSocial full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Only pro is that if you are on the list of minions to a member of upper management, you can pretty much get away with anything.

    Cons

    If you are not on the list of minions, you better keep your mouth shut if you have any suggestions or even worse, have any actual issues. Either drink the Kool Aid and keep your eyes shut to how unhealthy this company is or risk getting blackballed or let go. HR was about the worst I have ever dealt with as well. COMPLETELY unprofessional.

    Advice to Management

    Get rid of the bad people that have brought this company down and beg the good one's who left to come back!


  7. Helpful (1)

    Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LivingSocial full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I enjoyed the people I worked with

    Cons

    treated the sales team terribly

    Advice to Management

    Too much micro managing


  8. Helpful (3)

    Doesn't have a sustainable business plan

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Specialist in Washington, DC
    Former Employee - Inside Sales Specialist in Washington, DC

    I worked at LivingSocial full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fun young environment. Easy work hours (9-5:30).

    Cons

    Where do I begin? HORRIBLE management. Lack of communication. You're treated like a number and not valued. Constantly changing and don't give employees time to adapt bedore they threaten you with getting fired. The lack of a sustainable business plan is why there's such a high turnover. I don't see a bright future at all. Get out while you can.

    Advice to Management

    Treat your employees like they're valued. Be more open to help you're team be successful. Give realistic goals to allow all to be successful.


  9. Helpful (4)

    Disorganized, stressful, poor decision making - surprised if they're still in business one year from now

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LivingSocial

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Office culture is laid back

    Cons

    Many employees are inexperienced and immature, little room for personal growth, endless big ideas from higher ups are never followed through, high turnover, poor decision making. Their subscriber numbers dropped 80% in the past few years due to lack of marketing and poor decision making.

    Advice to Management

    Beef up marketing and regain consumer confidence, if possible


  10. Helpful (4)

    Production

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Manager in Washington, DC
    Current Employee - Production Manager in Washington, DC

    I have been working at LivingSocial full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people that work at LivingSocial are smart and motivated. Unlimited time-off is a great perk but we're too busy to actually take the time off.

    Cons

    Where to start... the company doesn't know what the future holds or how to maintain its consumer base and has yet to make a profit. Executive team doesn't know how to retain its employees and they continue to attempt to rebuild their sales strategy to no avail. LivingSocial will not make it through another year before the board pulls the plug.

    Advice to Management

    Stop the madness.


  11. Helpful (3)

    Company outlook is grim

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Consultant
    Former Employee - Marketing Consultant

    I worked at LivingSocial full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Working from home and the flexibility are a plus

    Cons

    I was sold a completely different job/company than what I joined. The compensation/commission plan didn't pan out at all like it was described in the interview process, not to mention the rules of how accounts were distributed completely changed shortly after I came on-board which made it very hard to succeed.

    Advice to Management

    Teams need to be managed evenly, I witnessed a lot of favoritism in my short time with the company which was very discouraging for someone looking to advance their career there.



Showing 89 of 482 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.