LivingSocial Reviews

Updated June 24, 2015
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LivingSocial President and CEO Gautam Thakar
Gautam Thakar
8 Ratings

Pros
  • Sales positions are work from home (in 56 reviews)

  • Really love the culture and work/life balance (in 11 reviews)

Cons
  • The culture does does not promote work-life balance (in 17 reviews)

  • He honestly controls mundane tasks and reads employee google chats and again, does nothing to motivate or lead the inside sales team to success (in 18 reviews)

More Pros and Cons

114 Employee Reviews

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  1. Helpful (4)

    Mismanagement continues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National/Shop
    Current Employee - National/Shop

    I have been working at LivingSocial full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Working with smart co-workers
    Opportunity to make a real difference

    Cons

    Unqualified management explains away problems when brought up. The new CEO has made very few changes in redundant processes and bloated bureaucracy even though it is sorely needed to stem the bleeding. High performing businesses are frequently blindsided by pet initiatives, causing declines and drop in morale. Goals are unrealistic.

    Advice to Management

    Get back to basics- putting out high quality deals and marketing the heck out of the best ones.
    Pushing out thousands of poorly designed deals to meet an arbitrary quota is not the way. We were growing and nearly profitable before all the changes in 2014.

    Protect the profit engines from bureaucracy, give your employees more control over their business and relationships and stop reorganizing all the time.

    Listen when employees are telling you something is broken, and not wait for your business to decline double digits before taking a look. MOST IMPORTANTLY- stop tweaking successful processes just so management can justify their existence.


  2. Won

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ops Manager in Washington, DC
    Former Employee - Ops Manager in Washington, DC

    I worked at LivingSocial

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible, freedom, decent pay, able to innovate as you choose

    Cons

    Poorly run, no vision, sales runs the show


  3. More cons than pros

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LivingSocial full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    If you're young and just getting started in your career this is a good place to ease into the workforce. There is a corporate pantry and the company organizes some activities and tries to infuse fun into the workday. Don't expect any major perks, but at least it's not a cubicle farm full of people who don't want to interact.

    Cons

    Benefits have gone downhill, and the drama is pretty bad due to the mass quantities of people who feel under-compensated and frustrated with lack of upward mobility. It needs stronger management, less process, more transparency, and a more inspiring future.


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  5. Helpful (2)

    Terrible.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Washington, DC
    Current Employee - Account Manager in Washington, DC

    I have been working at LivingSocial

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good culture, but it was a very young environment. There were always happy hours and events that you could participate in, I made a lot of good friends but that's it.

    Cons

    If you want to learn and grow your career, this is not the place to do it. This was like college all over again, random hook ups, hung over mornings and robotic work at a computer.

    Advice to Management

    Even the CEO left...


  6. Helpful (1)

    Fun culture but not sustainable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LivingSocial

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    food, snacks, very laidback environment. Not much stress.

    Cons

    Horrible management, many potato leaders. Ultimately, this leads to hiring many horrible reps causing the company to let go 25% of staff in November of 2014.

    Advice to Management

    No comment


  7. unappreciated

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LivingSocial

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    great pay out when the numbers hit

    Cons

    management only cares about winning their next trip

    Advice to Management

    provide true support to your team. it is not always about numbers. help build a great team and the numbers follow.


  8. Helpful (1)

    confusing & excited

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LivingSocial

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    My coworkers are great to work with. They encourage work life balance.

    Cons

    To many miscommunications to employees

    Advice to Management

    Better communications


  9. Helpful (3)

    Do Not Trust This Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Consultant
    Former Employee - Senior Marketing Consultant

    I worked at LivingSocial

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Worked here for over 3 years - benefit was work from home and one year made good money.

    Cons

    I was part of their massive layoff in November 2014 - actually see it as a blessing since this company is going no where but down. The management has no clue what they are doing and they kept people who were incompetent in their jobs so good luck with that. They still have not paid me all that is owed and doubt I will ever see that money again. Those who ran this organization drove it into the ground.


  10. Helpful (1)

    It's a grind

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Torrance, CA
    Former Employee - Inside Sales Representative in Torrance, CA

    I worked at LivingSocial full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Inside Sales, decent culture, and very talented sales people on the floor. Unlimited snacks and there are a few decent managers who are actually knowledgeable.

    Cons

    Senior management is very disjointed and under-qualified. The quota is high and they assign large, prime territory to senior sales people. Most of the management is absolutely terrible and unqualified.

    Advice to Management

    Get some training for the managers. Being a sales rep that gets promoted should not automatically qualify someone to be able to manage other people.


  11. Leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LivingSocial

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible work environment and culture

    Cons

    No accountability or true direction

    Advice to Management

    Hire more experienced leadership team to renew energy, focus and accountability in the company.



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