Lockton Companies

  www.lockton.com
  www.lockton.com

Lockton Companies Reviews

Updated October 25, 2014
Updated October 25, 2014
112 Reviews
3.8
112 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lockton Companies CEO and President John L. Lumelleau
John L. Lumelleau
69 Ratings

Review Highlights

Pros
  • Good hours, people, work life balance (in 5 reviews)

  • Lockton is a fun, fast paced work environment that allows you to set your own career path and goals (in 8 reviews)


Cons
  • Work-life balance is nonexistent for employees in a supporting/shared services role (in 14 reviews)

  • No opportunity to work from home or remotely, even just occasionally (in 3 reviews)

More Highlights

14 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Zero Work/Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lockton Companies full-time (more than 3 years)

    Pros

    If coming into the company at an Account Executive level or higher, opportunity for growth is there, salary is fair, and much greater autonomy in managing your book of business than at competitors.

    Cons

    Office culture and expectations promote egregious levels of "sacrifice" for the company at the expense of having a life outside of work. If you are at a place in life where you can afford to place 95% of your waking energy into your job, then this is the place for you. If you value and want to cultivate many other areas of life (i.e. family, friendships, volunteer/service work, hobbies, etc.) or have extra-work commitments that you need to prioritize in life, then definitely not the place for you.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Not the best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Atlanta, GA
    Former Employee - Account Manager in Atlanta, GA

    I worked at Lockton Companies full-time (more than an year)

    Pros

    Growing company, competitive salary/benefits package

    Cons

    Poor work/life balance. No opportunity to work from home or remotely, even just occasionally. This particular office has tremendous turnover and at the time poor management in place.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Drone-like rigidity

    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lockton Companies full-time

    Pros

    Very nice building. Very clean.

    Cons

    Horrible for independent thinkers who are cared about more than money

    Advice to ManagementAdvice

    The most rigid place i've ever worked

    Doesn't Recommend
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Nothing Promising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Los Angeles, CA
    Former Employee - Account Manager in Los Angeles, CA

    I worked at Lockton Companies full-time (more than 5 years)

    Pros

    7.5 hour workday; paid transportation allowance

    Cons

    Medical benefit coverage for associates is way below the standard. Not very competitive compared to other broker companies.
    Extremely clique-ish environment (think about childish high school groups)
    They hire lots of individuals with no insurance background or no work experience (for low pay, of course) which makes the company look unprofessional.

    Advice to ManagementAdvice

    Hire people with insurance knowledge or work experienced professionals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Good old boys club, women only go so far, lots of lip service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Kansas City, MO
    Former Employee - Management in Kansas City, MO

    I worked at Lockton Companies full-time (more than an year)

    Pros

    Growing company. Many great people work here and they are willing to help and share with the new employee. Lots of opportunities to get involved with charitable organizations. Fun Plaza location. Lots of industry knowledge housed in the building.

    Cons

    There is an extreme attitude of entitlement and nepotism regardless of the amount of value or lack thereof a person contributes. Good people find a way to "work around" those who aren't. Much of the leadership knows the dysfunction but does not want to discuss it and certainly does nothing to change it, preferring to "manage" around it by ignoring it rather than confront it. They want to compete with the largest brokers but struggle with execution of strategies due to lack of inclusiveness.

    Advice to ManagementAdvice

    Embrace and value the contributions women bring to leadership instead of fearing it. Use 360 reviews and make meaningful changes. Don't believe the "Best place to work" hype. Have some evocative conversations with high performing individual contributors if you can find anyone willing to speak up.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Prepare to put on a fake facade at all times!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications Specialist in Denver, CO
    Former Employee - Communications Specialist in Denver, CO

    I worked at Lockton Companies full-time (more than 3 years)

    Pros

    -Beer Fridays (not really a perk; who wants to get drunk with coworkers? that spells trouble)
    -Pretty office setting

    Cons

    -Office gossip (can be severely detrimental)
    -Low compensation (wages are not competitive)
    -Lockton Company calling itself "the best place to work" is transparent marketing-- very off-putting

    Advice to ManagementAdvice

    Hire managers who are not afraid to be frank and have blunt discussions about issues, not a manager who listen to gossip as gospel, who is too afraid of confrontation, and who is passive aggressive.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Entrepreneurial Company = Inconsistent Practices at Local Level, Culture Varies by Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lockton Companies full-time (more than an year)

    Pros

    If you fit in, you're golden. Competitive pay and decent bonus opportunity. Excellent support and resources provided by the associates in Kansas City (headquarters).

    Cons

    If you don't fit in, you'll be out the door in no time. Entrepreneurial sounds great if you're one of the owners. If not, you'll be treated like a grunt. High turnover both voluntarily and involuntarily.

    Advice to ManagementAdvice

    Implement formal policies and procedures, training and best practices. Seriously reconsider micromanaging capable senior-level associates.

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful  

    Good to great associates, inept management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate
    Former Employee - Associate

    I worked at Lockton Companies full-time

    Pros

    Most if not all of the client-facing associates work hard to deliver a consistent, quality service to their clients, resulting in a professional environment where one can take pride in one's work, and the work of one's colleagues. Internal resources are many, although it can take some time to first identify them and then figure out how to gain access. It's a suitable environment for mid- to senior-level associates who have the technical knowledge and skill set to work autonomously and take the lead where no one else step up. If you are entry- or junior-level, you're better off starting your career at a competitor where you're much more likely to receive formal training.

    Cons

    Those who are further removed from producing and retaining revenue haven't the first clue about what it takes to get one's job done here, resulting in a lot of failures when it comes to hiring the right people for the job and having realistic expectations as to job functions and performance. They will talk all day long about their in-house training, the fun social outings they have, how it's like one big family, etc...all to distract the associates from lack of real opportunities that would earn them promotions, salary increases and bonuses. This somewhat works for the younger demographic, not for others who have families to support.

    The worst thing about management here is they will say they are 'managing expectations' of the associates, just a phrase used to excuse the outright lying they do whenever they think it necessary. Worse than that is their expectation that supervisors repeat the same lies to their team, nevermind what that does for everyone's morale.

    Advice to ManagementAdvice

    Your business isn't run by the COOs and their support staff, it's run by your producers and client-facing associates. Get rid of the administrative people at the local level and absorb those functions at HQ.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    The Roller Coaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Coordinator in Kansas City, MO
    Former Employee - Project Coordinator in Kansas City, MO

    I worked at Lockton Companies

    Pros

    Lockton has the community's respect. The flip side is that when you are interviewing for your next job, no one understands why you left, and you cannot really say why you did not like your job.

    Lockton is extremely sensitive to their clients' needs, and they provide top-level service. It's great to be able to do the best for your client. They offer competitive salaries, and further compensate their employees with bonuses, and more.

    Cons

    There were some glaring cons that overshadowed the significant pros. Overall, their management team lacks training and skills. They know their industry very well, but they do not know how to manage or motivate their employees, except by fear or money. There is not a sense of being a team member because one is more concerned with staying out of the politics and keeping their job.

    Advice to ManagementAdvice

    The nepotism has to go--at all levels.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Lockton Companies FL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Miramar, FL
    Former Employee - Anonymous Employee in Miramar, FL

    I worked at Lockton Companies

    Pros

    Intelligent, hard working employees. Management in KC is doing a great job. I was always impressed with top level management.

    Cons

    Out in the field offices senior management runs by the "old boy" network. Getting ahead is by who you know not how hard you work. Sales staff that don't produce get to keep their jobs while employees that work so hard to support the business lose theirs. When times get tough loyalty and hard work means nothing.

    Advice to ManagementAdvice

    The Florida office went through reorganization due to senior leadership failures. Leadership kept their jobs while hard working employees lost theirs with barely no severance. Benefits terminate on the date you separate from the company. In other companies management is the first to be replaced when their divisions fail.

    Approves of CEO

Lockton Companies Photos

Meeting Room

+ Add Photo

Work at Lockton Companies? Share Your Experiences

Lockton Companies

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.