Lockton Companies

  www.lockton.com
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Lockton Companies Reviews

Updated Jul 24, 2014
Lockton Companies – “Meeting Room”

Lockton Companies – “Meeting Room”
All Employees Current Employees Only

3.6 97 reviews

95% Approve of the CEO

Lockton Companies CEO and President John L. Lumelleau

John L. Lumelleau

(63 ratings)

70% of employees recommend this company to a friend

Review Highlights

Pros
  • Good hours, people, work life balance (in 5 reviews)

  • Great culture, private ownership, fun/balanced work environment, great learning opportunities (in 7 reviews)


Cons
  • Work-life balance is nonexistent for employees in a supporting/shared services role (in 9 reviews)

  • No opportunity to work from home or remotely, even just occasionally (in 3 reviews)

More Highlights
13 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not the best place to work

    Account Manager (Former Employee) Atlanta, GA

    ProsGrowing company, competitive salary/benefits package

    ConsPoor work/life balance. No opportunity to work from home or remotely, even just occasionally. This particular office has tremendous turnover and at the time poor management in place.

    No, I would not recommend this company to a friend

    • Culture & Values

     

    Drone-like rigidity

    Anonymous Employee (Former Employee)

    ProsVery nice building. Very clean.

    ConsHorrible for independent thinkers who are cared about more than money

    Advice to Senior ManagementThe most rigid place i've ever worked

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Nothing Promising

    Account Manager (Former Employee) Los Angeles, CA

    Pros7.5 hour workday; paid transportation allowance

    ConsMedical benefit coverage for associates is way below the standard. Not very competitive compared to other broker companies.
    Extremely clique-ish environment (think about childish high school groups)
    They hire lots of individuals with no insurance background or no work experience (for low pay, of course) which makes the company look unprofessional.

    Advice to Senior ManagementHire people with insurance knowledge or work experienced professionals.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good old boys club, women only go so far, lots of lip service.

    Management (Former Employee) Kansas City, MO

    ProsGrowing company. Many great people work here and they are willing to help and share with the new employee. Lots of opportunities to get involved with charitable organizations. Fun Plaza location. Lots of industry knowledge housed in the building.

    ConsThere is an extreme attitude of entitlement and nepotism regardless of the amount of value or lack thereof a person contributes. Good people find a way to "work around" those who aren't. Much of the leadership knows the dysfunction but does not want to discuss it and certainly does nothing to change it, preferring to "manage" around it by ignoring it rather than confront it. They want to compete with the largest brokers but struggle with execution of strategies due to lack of inclusiveness.

    Advice to Senior ManagementEmbrace and value the contributions women bring to leadership instead of fearing it. Use 360 reviews and make meaningful changes. Don't believe the "Best place to work" hype. Have some evocative conversations with high performing individual contributors if you can find anyone willing to speak up.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Prepare to put on a fake facade at all times!

    Communications Specialist (Former Employee) Denver, CO

    Pros-Beer Fridays (not really a perk; who wants to get drunk with coworkers? that spells trouble)
    -Pretty office setting

    Cons-Office gossip (can be severely detrimental)
    -Low compensation (wages are not competitive)
    -Lockton Company calling itself "the best place to work" is transparent marketing-- very off-putting

    Advice to Senior ManagementHire managers who are not afraid to be frank and have blunt discussions about issues, not a manager who listen to gossip as gospel, who is too afraid of confrontation, and who is passive aggressive.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Entrepreneurial Company = Inconsistent Practices at Local Level, Culture Varies by Office

    Anonymous Employee (Former Employee)

    ProsIf you fit in, you're golden. Competitive pay and decent bonus opportunity. Excellent support and resources provided by the associates in Kansas City (headquarters).

    ConsIf you don't fit in, you'll be out the door in no time. Entrepreneurial sounds great if you're one of the owners. If not, you'll be treated like a grunt. High turnover both voluntarily and involuntarily.

    Advice to Senior ManagementImplement formal policies and procedures, training and best practices. Seriously reconsider micromanaging capable senior-level associates.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Good to great associates, inept management

    Associate (Former Employee)

    ProsMost if not all of the client-facing associates work hard to deliver a consistent, quality service to their clients, resulting in a professional environment where one can take pride in one's work, and the work of one's colleagues. Internal resources are many, although it can take some time to first identify them and then figure out how to gain access. It's a suitable environment for mid- to senior-level associates who have the technical knowledge and skill set to work autonomously and take the lead where no one else step up. If you are entry- or junior-level, you're better off starting your career at a competitor where you're much more likely to receive formal training.

    ConsThose who are further removed from producing and retaining revenue haven't the first clue about what it takes to get one's job done here, resulting in a lot of failures when it comes to hiring the right people for the job and having realistic expectations as to job functions and performance. They will talk all day long about their in-house training, the fun social outings they have, how it's like one big family, etc...all to distract the associates from lack of real opportunities that would earn them promotions, salary increases and bonuses. This somewhat works for the younger demographic, not for others who have families to support.

    The worst thing about management here is they will say they are 'managing expectations' of the associates, just a phrase used to excuse the outright lying they do whenever they think it necessary. Worse than that is their expectation that supervisors repeat the same lies to their team, nevermind what that does for everyone's morale.

    Advice to Senior ManagementYour business isn't run by the COOs and their support staff, it's run by your producers and client-facing associates. Get rid of the administrative people at the local level and absorb those functions at HQ.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    The Roller Coaster

    Project Coordinator (Former Employee) Kansas City, MO

    ProsLockton has the community's respect. The flip side is that when you are interviewing for your next job, no one understands why you left, and you cannot really say why you did not like your job.

    Lockton is extremely sensitive to their clients' needs, and they provide top-level service. It's great to be able to do the best for your client. They offer competitive salaries, and further compensate their employees with bonuses, and more.

    ConsThere were some glaring cons that overshadowed the significant pros. Overall, their management team lacks training and skills. They know their industry very well, but they do not know how to manage or motivate their employees, except by fear or money. There is not a sense of being a team member because one is more concerned with staying out of the politics and keeping their job.

    Advice to Senior ManagementThe nepotism has to go--at all levels.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Lockton Companies FL

    Anonymous Employee (Former Employee) Miramar, FL

    ProsIntelligent, hard working employees. Management in KC is doing a great job. I was always impressed with top level management.

    ConsOut in the field offices senior management runs by the "old boy" network. Getting ahead is by who you know not how hard you work. Sales staff that don't produce get to keep their jobs while employees that work so hard to support the business lose theirs. When times get tough loyalty and hard work means nothing.

    Advice to Senior ManagementThe Florida office went through reorganization due to senior leadership failures. Leadership kept their jobs while hard working employees lost theirs with barely no severance. Benefits terminate on the date you separate from the company. In other companies management is the first to be replaced when their divisions fail.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Stagnant and old fashioned company with a heavy frat boy vibe in upper management

    Anonymous Employee (Former Employee)

    ProsLots of service level people to push out the work but they have very little autonomy or say in what gets done or when it gets done. consequently, some customers may get put off if a bigwig wants to push a different project.

    Consexecutives are out of touch and hostile to change. inappropriate behavior was not unusual and if you didn't go along with the "joke" you would get shunned.

    Advice to Senior Managementfewer sexual harassment jokes that aren't jokes. get rid of the stupid dress code rules, if you're hiring adults they should know how to dress themselves already. spend more time on employee development.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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