LodgeNet Reviews

Updated July 23, 2014
Updated July 23, 2014
17 Reviews
2.1
17 Reviews
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LodgeNet President & CEO Richard L. Battista
Richard L. Battista
4 Ratings

7 Employee Reviews Back to all reviews

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  1.  

    Working for LodgeNet during difficult time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LodgeNet full-time

    Pros

    Had good medical insurance when I was there.

    Cons

    No 401K match and instability

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Horrible, management has no kahunas to stand up to the hotels, Sonifi is the new name even worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Representative in Bronx, NY
    Former Employee - Field Service Representative in Bronx, NY

    I worked at LodgeNet full-time (more than 5 years)

    Pros

    The ability to experience some newer technologies with TV's and in other areas.

    Cons

    no raises to compensate rising inflation cost, benefit are not so good either.

    Advice to ManagementAdvice

    The company is top heavy with people in positions that have no clue, and stop cutting the people who is the backbone of the company.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Field Service Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technician in Miami, FL
    Former Employee - Technician in Miami, FL

    I worked at LodgeNet full-time (more than 8 years)

    Pros

    With Sonifi running this Company can think of one thing.

    Cons

    LodgeNet was a great company. They where doing good in a Stock a Market, they had happy customers and employees, then they bought On Comand and all there problems. The stock disappear and they lay off . I was lay off, then I was brought back because a Tech relocated. Then Sinofi took over and once again I was lay off. They have a rule twice lay off you can not came back. The Tech left behind where striped of there accumulated sick time. There Field Service are the company bread and butter. If the Hotel does not get service they move on to another company. Tech's are the front personal that have to deal with Hotel GM's and Chief Engineer. You have to be on call for a week. You get called PM you have to go out. West Coast, WPB to to three hours drive. No OT. They will ask you to leave early or take off Friday.

    Advice to ManagementAdvice

    Learn from SW A/L. There CEO has a motto "I take care of my Employees they will take care of the customers".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    No organizational structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier III Support in Atlanta, GA
    Former Employee - Tier III Support in Atlanta, GA

    I worked at LodgeNet full-time (more than an year)

    Pros

    Learning the hospitality market with NOC training.

    Cons

    Horrible management, staff does not know what there doing.

    Advice to ManagementAdvice

    fire all and start over.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    the technology is ever changing and improving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Technician in New York, NY
    Current Employee - Service Technician in New York, NY

    I have been working at LodgeNet full-time (more than 5 years)

    Pros

    It is very challenging, you do a little of everything, DTV, networking, troubleshooting RF distribution, computers, Property Management Systems, plus much more.

    Cons

    The salary don't match the work being done presenting mental stress.

    Advice to ManagementAdvice

    recognize the people who keep the company going and compensate them for their effort, or you will eventually loose them.

    No opinion of CEO
  7. 1 person found this helpful  

    If I could do it again, I'd pass.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Software Engineer in Denver, CO
    Former Employee - Senior Software Engineer in Denver, CO

    I worked at LodgeNet

    Pros

    Many very nice individuals to work with but archaic process and proceedures throughout.Their stock took a nose dive and they nearly hit bottom so they did layoffs and flattened their structure eliminating many managers. I am sure this left a mountain of work for those they kept. It seems like sometimes there are 10 departments doing the same thing at this company and that they don't communicate well with each other. Overall there is potential and their CEO is a warm personality but there is a sense that they need to grow and challenge themselves more. Innovation is not as great here as you'd expect. It seems like people just want to collect their checks and get about the weekend activities. I'll cross my fingers and hope I'm wrong because these are some very lovable people at this company but I think LodgeNet has a short future due to financial issues and lack of innovation and market penetration.

    Cons

    Constantly seeing other products and services offered elsewhere that are cheaper and better than your own. Dodging the questions from relatives about the content that LodgeNet makes its money from.

    Advice to ManagementAdvice

    Adapt or perish, as they say. I hope LodgeNet learns to adapt quickly, and soon. Stop viewing expensive re-branding as the key to your problems and focus on some actual innovation.

    Doesn't Recommend
    No opinion of CEO
  8.  

    This company is going down!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LodgeNet full-time

    Pros

    They launched a mobile app that is good.

    Cons

    They have no vision. They make their money on in hotel room movie rentals including porn. Apparently nobody over there ever heard of the internet!!! Their revenus keep falling and they have no idea how to fix it.

    Advice to ManagementAdvice

    Learn how to work together will all departments. Everyone cares only for themselves and no one sees the big picture. Management need to get their hands dirty and some actual work instead of sitting behind their desk on internal BS Calls.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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