LogMeIn

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LogMeIn Reviews

Updated Jul 18, 2014
All Employees Current Employees Only

3.4 49 reviews

89% Approve of the CEO

LogMeIn Chairman, President, and CEO Michael K. Simon

Michael K. Simon

(37 ratings)

64% of employees recommend this company to a friend
8 Employee Reviews Back to all reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Don't be fooled

    User Services Representative (Current Employee) Boston, MA

    ProsIf you live for your breaks this is the place to work. Fooseball tables, pool tables, free snacks and soda. Thats about all you will get out of the glamorized call center.

    ConsSitting through the week long training session where you watch them go over their software. This is the most boring process ever. Don't waste your time.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    5 people found this helpful  

    Overworked, Underpaid, and Going Nowhere

    Anonymous Employee (Former Employee)

    ProsMy co-workers for the most part were great, they had lots of technology, and after the move to Boston working from home was no longer forbidden, there is a nice roof deck

    ConsThey don't value their employees, there is no track for moving up, nothing changes, management doesn't care about your opinions because they know best and the fact that you might have a great education and may be very intelligent doesn't mean they want to know what you think.

    Management does not have your back in disagreements with other departments even if they say they agree with you to begin with.

    The pay is certainly not on par with the industry (at least not in my department). I've read the other reviews on here and I honestly don't know what company those people are talking about, I disagree with almost everything the good reviews say.

    They overwork you because they don't want to "spend the headcount" in any department except sales because apparently no other department effects the bottom line. So instead you'll find yourself working nights and weekends with no light at the end of the tunnel just to finish the work.

    On top of that they force you to do "optional" work events like traveling to exotic locals which takes up your personal time and weekend, going on boating trips, and meetings that are always held late on Fridays. Some people might like traveling with their co-workers to beach locals, but I didn't.

    They moved the company to Boston, seemingly, just for the image.

    Advice to Senior ManagementListen to your employees and utilize their skills. Also, learn to promote from within (even outside of sales and user services).

    Stop being so concerned with what people think and whether you're right next to Google and Facebook because you are not in that league, but if you focus on your employees and the great products then someday, you might be.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Miserable from start to finish

    Anonymous Employee (Former Employee)

    ProsOccastional free lunches
    "Working" trips to far off locations during weekends and personal time

    ConsComplete and total mismanagement that starts at the top and trickles down.
    The rich get richer while midlevel employees who work the hardest get 2%
    Long hours and poor salary for anyone without a 'VP' in front of their title
    If you don't drink the Kool Aid you won't last long...

    Advice to Senior ManagementStop being so concerned about competing with the Facebooks and the LinkedIns of the world and focus on being LogMeIn

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    Moving to Boston to attract young talent -- who cares if you work here and you don't want to go!!

    Can't Say So I Won't Get Fired (Current Employee) Woburn, MA

    ProsConvenient Woburn location -- oops, impossible to get to Boston location

    State of the art technology -- but you can't use our #1 product to work from home yourself

    Good employees who give 100% and get little in return

    Free soda

    ConsDespite 90% of workforce being from suburbs, moving to Boston to find young talent -- I guess the old talent has to suck it up and double their commute.
    CEO is never around, doesn't know who works for him, and relies on management too heavily.
    HR department consists of 3 people for over 260 employees.

    Advice to Senior ManagementValue the employees you have instead of aways looking for the next best thing.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Comp & Benefits

    1 person found this helpful  

    Amateur environment in a mid size company

    User Services Representative (Current Employee) Woburn, MA

    ProsFun and progressive culture focusing on employee wellbeing

    ConsManagement is amateur, from interview process to decision making up to promotions.

    Advice to Senior ManagementGet out of the closed community you've created around yourselves

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Worst place to work

    Anonymous Employee (Former Employee) Woburn, MA

    ProsLoyal customers. Co-workers are knowledgeable and friendly. Tech support team is great to work with. Compensation is on par with the market.

    ConsOne of the most political environments I've ever been in and I've been in some really bad ones. If you aren't a part of the "inner circle", you have no shot at advancement. Management treats employees terribly. No feedback on your job performance. No communication about how you're doing or what value your contributions have. The CEO and CTO run the company top-down and rather capriciously. Unstable, dysfunctional organization.

    Advice to Senior ManagementThere's no reason to offer management any advice. They wouldn't listen or follow it anyway. They know everything - just look at the stock price!

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Doesn't value its talent

    Anonymous Employee (Former Employee) Woburn, MA

    ProsLogMeIn is a company with great technology and lots of very talented, hard-working employees. The company's innovative product and distribution model has allowed it to grow quickly (even during the great recession).

    ConsThe company has terrible people management skills and is completely dysfunctional when it comes to getting the best from employees. A capricious management style leaves employees guessing at expectations and objectives, leaving some very bright folks frustrated. It's all about the politics.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Treat you like Crap

    Anonymous Employee (Former Employee) Woburn, MA

    ProsGreat products, recent IPO, fast moving and young environment. Lots of work and learning opportunities.

    ConsManagement treats staff like garbage. Most of the staff are quietly looking for new jobs, but given the poor state of the economy, those are hard to come by.

    Advice to Senior ManagementRespect your employees. Tell them honestly what their opportunities are and will be. Your employees are your greatest asset. And "Standing Room" at red sox games aren't good rewards - at least buy them a seat.

    No, I would not recommend this company to a friend

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