LogMeIn Reviews

Updated August 27, 2014
Updated August 27, 2014
53 Reviews
3.3
53 Reviews
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Recommend to a friend
Approve of CEO
LogMeIn Chairman, President, and CEO Michael K. Simon
Michael K. Simon
39 Ratings

9 Employee Reviews Back to all reviews

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  1.  

    Don't get fooled by the perks and the pretty office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Boston, MA
    Current Employee - Software Engineer in Boston, MA

    I have been working at LogMeIn full-time for less than a year

    Pros

    - Perks are great and offices are cool, but that is not going to keep you happy in the long run.
    - The CEO is great but the rest of senior management needs to get it to together.
    - They have a great HR and Corporate Image team.

    Cons

    - Insurance is expensive, no 401k matching.
    - Salaries are sub-par compared to their direct competitors.
    - Executive team is just gunning to make The Street happy quarter after quarter.
    - There is no Engineering leadership in Boston, making all decisions driven by marketing, sales or product (that used to be either part of marketing or sales previously).
    - Revolving door for product and sales teams. Marketing too but at least that has been getting better. Ask me in three months.

    Advice to ManagementAdvice

    MKS needs to revamp his leadership team. We need a new Executive team that will make bold risks and stick to them. We need product teams that understand the engineering behind the product. We need long-term vision instead of having everything decided just to meet our quarterly numbers.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Don't be fooled

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - User Services Representative  in  Boston, MA
    Current Employee - User Services Representative in Boston, MA

    I have been working at LogMeIn as a contractor for less than a year

    Pros

    If you live for your breaks this is the place to work. Fooseball tables, pool tables, free snacks and soda. Thats about all you will get out of the glamorized call center.

    Cons

    Sitting through the week long training session where you watch them go over their software. This is the most boring process ever. Don't waste your time.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 5 people found this helpful  

    Overworked, Underpaid, and Going Nowhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LogMeIn full-time for more than 5 years

    Pros

    My co-workers for the most part were great, they had lots of technology, and after the move to Boston working from home was no longer forbidden, there is a nice roof deck

    Cons

    They don't value their employees, there is no track for moving up, nothing changes, management doesn't care about your opinions because they know best and the fact that you might have a great education and may be very intelligent doesn't mean they want to know what you think.

    Management does not have your back in disagreements with other departments even if they say they agree with you to begin with.

    The pay is certainly not on par with the industry (at least not in my department). I've read the other reviews on here and I honestly don't know what company those people are talking about, I disagree with almost everything the good reviews say.

    They overwork you because they don't want to "spend the headcount" in any department except sales because apparently no other department effects the bottom line. So instead you'll find yourself working nights and weekends with no light at the end of the tunnel just to finish the work.

    On top of that they force you to do "optional" work events like traveling to exotic locals which takes up your personal time and weekend, going on boating trips, and meetings that are always held late on Fridays. Some people might like traveling with their co-workers to beach locals, but I didn't.

    They moved the company to Boston, seemingly, just for the image.

    Advice to ManagementAdvice

    Listen to your employees and utilize their skills. Also, learn to promote from within (even outside of sales and user services).

    Stop being so concerned with what people think and whether you're right next to Google and Facebook because you are not in that league, but if you focus on your employees and the great products then someday, you might be.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. 5 people found this helpful  

    Miserable from start to finish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LogMeIn full-time

    Pros

    Occastional free lunches
    "Working" trips to far off locations during weekends and personal time

    Cons

    Complete and total mismanagement that starts at the top and trickles down.
    The rich get richer while midlevel employees who work the hardest get 2%
    Long hours and poor salary for anyone without a 'VP' in front of their title
    If you don't drink the Kool Aid you won't last long...

    Advice to ManagementAdvice

    Stop being so concerned about competing with the Facebooks and the LinkedIns of the world and focus on being LogMeIn

    Doesn't Recommend
    Disapproves of CEO
  6. 5 people found this helpful  

    Moving to Boston to attract young talent -- who cares if you work here and you don't want to go!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Can't Say So I Won't Get Fired  in  Woburn, MA
    Current Employee - Can't Say So I Won't Get Fired in Woburn, MA

    I have been working at LogMeIn full-time for more than a year

    Pros

    Convenient Woburn location -- oops, impossible to get to Boston location

    State of the art technology -- but you can't use our #1 product to work from home yourself

    Good employees who give 100% and get little in return

    Free soda

    Cons

    Despite 90% of workforce being from suburbs, moving to Boston to find young talent -- I guess the old talent has to suck it up and double their commute.
    CEO is never around, doesn't know who works for him, and relies on management too heavily.
    HR department consists of 3 people for over 260 employees.

    Advice to ManagementAdvice

    Value the employees you have instead of aways looking for the next best thing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Amateur environment in a mid size company

    • Comp & Benefits
    Current Employee - User Services Representative  in  Woburn, MA
    Current Employee - User Services Representative in Woburn, MA

    I have been working at LogMeIn full-time for more than a year

    Pros

    Fun and progressive culture focusing on employee wellbeing

    Cons

    Management is amateur, from interview process to decision making up to promotions.

    Advice to ManagementAdvice

    Get out of the closed community you've created around yourselves

  8. 5 people found this helpful  

    Worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Woburn, MA
    Former Employee - Anonymous Employee in Woburn, MA

    I worked at LogMeIn

    Pros

    Loyal customers. Co-workers are knowledgeable and friendly. Tech support team is great to work with. Compensation is on par with the market.

    Cons

    One of the most political environments I've ever been in and I've been in some really bad ones. If you aren't a part of the "inner circle", you have no shot at advancement. Management treats employees terribly. No feedback on your job performance. No communication about how you're doing or what value your contributions have. The CEO and CTO run the company top-down and rather capriciously. Unstable, dysfunctional organization.

    Advice to ManagementAdvice

    There's no reason to offer management any advice. They wouldn't listen or follow it anyway. They know everything - just look at the stock price!

    Doesn't Recommend
    Disapproves of CEO
  9. 3 people found this helpful  

    Doesn't value its talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Woburn, MA
    Former Employee - Anonymous Employee in Woburn, MA

    I worked at LogMeIn

    Pros

    LogMeIn is a company with great technology and lots of very talented, hard-working employees. The company's innovative product and distribution model has allowed it to grow quickly (even during the great recession).

    Cons

    The company has terrible people management skills and is completely dysfunctional when it comes to getting the best from employees. A capricious management style leaves employees guessing at expectations and objectives, leaving some very bright folks frustrated. It's all about the politics.

    Doesn't Recommend
    Disapproves of CEO
  10. 3 people found this helpful  

    Treat you like Crap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Woburn, MA
    Former Employee - Anonymous Employee in Woburn, MA

    I worked at LogMeIn

    Pros

    Great products, recent IPO, fast moving and young environment. Lots of work and learning opportunities.

    Cons

    Management treats staff like garbage. Most of the staff are quietly looking for new jobs, but given the poor state of the economy, those are hard to come by.

    Advice to ManagementAdvice

    Respect your employees. Tell them honestly what their opportunities are and will be. Your employees are your greatest asset. And "Standing Room" at red sox games aren't good rewards - at least buy them a seat.

    Doesn't Recommend
    Approves of CEO

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