Love's Country Stores

  www.loves.com
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Love's Country Stores Reviews

Updated Jul 21, 2014

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All Employees Current Employees Only

2.6 69 reviews

69% Approve of the CEO

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Tom Love

(42 ratings)

29% of employees recommend this company to a friend

Review Highlights

Pros
  • Bonus and profit sharing programs are awesome(in 5 reviews)

  • Great pay and benefits LOVES SHARES(in 3 reviews)


Cons
  • Upper Management cares nothing about you and HR is scared to help(in 8 reviews)

  • Very low pay for what they expect of employees(in 3 reviews)

46 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    High paced work environment!

    Anonymous Employee (Current Employee)

    ProsIf you like to smile, do well in your duties, then you will rapidly move up ladder.

    ConsThe stores could use more production hours as some employees are stretched thin.

    Advice to Senior ManagementRemember the employees that have worked their way up the ladder know all aspects of the job, and that they have a family too.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    Too little is given for too much expected.

    Cashier (Current Employee)

    ProsThe truckers that come in are amazing people and fun to talk to, other customers are generally nice, and fellow employees are great.

    ConsThe pay is FAR too low for all that you're expected to do. Don't expect sympathy, and don't expect that you'll be getting any pats on the back. Even despite all the work they pile on you, it seems as though there's always something that you can get in trouble for not doing. Also, turn-over rate is incredibly high due to this, and the training system is very poor, leaving you hanging out on a limb to figure out many things by yourself. Also don't ever expect to get off on time, because with as much work as is piled on to you, and with so little employees in general due to high turn-over rates, you'll have extra to do even at the end of your shift.

    Advice to Senior ManagementDon't put so much on the shoulders of your employees. I understand you want the biggest "bang for your buck", but hire a bit more help so that we're not left rushing around, trying to get everything done while at the same time giving exceptional customer service. It would be easier to keep employees if they were not paid so little for so much work, or if there were more than two employees actually working at a time, which would allow for each member of the team to focus on specific tasks.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    total mess

    Anonymous Employee (Current Employee)

    Prosgreat customer interaction, good benefits,

    Conspoorly run, treat employees as if they are disposable

    Advice to Senior Managementdon't do it

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    good company

    Marketing Manager (Current Employee) Canton, MS

    Prosgood company, if everything is going great you have 3 days off a week

    Constoo many bosses
    changes almost daily
    sometimes the Gm is clueless
    can be over whelming
    tire care is a major challenge

    Advice to Senior Managementget a little more clear with training

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great company!

    Marketing Manager (Current Employee) Encinal, TX

    ProsGreat team, very good training, Great benefits, great bonus program, recruiting bonuses, great culture, take care of customers they will take care of you!

    Conswork so many hours in a week.

    Advice to Senior ManagementKeep up the good work, we need more LOVES STORES!!!!!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

    2 people found this helpful  

    The travel stop from hell.

    Restaurant General Manager (Current Employee) Palestine, AR

    ProsI was referred bye a friend.

    ConsOld outdated facilities Palestine Arkansas

    Advice to Senior ManagementGood olé boy system:)

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Definitely a boys club.

    Marketing Manager (Current Employee)

    ProsFast paced environment. Excellent benefits. I work with a lot of wonderful people, both my coworkers and the customers.

    ConsIf you are female, forget about being taken seriously and expect to make less money than a man in the same position. Next to no women in management on store side. I have also seen excellent employees with great potential passed up for promotion due to sexual orientation. We have a lot of wonderful ideas for making all of our jobs easier, but no time to implement them. It's hard to teach people how to work their assigned area when you can't leave the fuel desk.

    Advice to Senior ManagementOut with the old, in with the new. The old men running the show need to either learn that bullying is no longer effective in this day and age, or just retire and let more progressive, forward thinking people run the company.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

    3 people found this helpful  

    Managers don't lead at HQ, they threaten. Politics determine your eligibility for promotions or transfers.

    Can't Say (Current Employee) Oklahoma City, OK

    ProsThe non-salaried employees are friendly and get along well. Even when speaking to employees in other departs in the on-site lunch room, people are friendly and will generally strike up conversations with one another. There are always exceptions though.

    HR is great for reporting harrassment. They have a nearly-zero tolerance policy. It's been abused a few times before, but generally HR is a good group.

    ConsManagement uses threatening e-mails to an entire department when a new policy or procedure isn't being followed. The procedural changes are never delivered by e-mail nor by placing a company letter in your cublcle. The changes are always given verbally to certain employees and the employees are expected to pass it along. I can only imagine the problems it causes with departments that have 2 or 3 shifts. No leadership is evident, nor do I expect the '"good 'ol boy" network to resolve this.

    No way to climb the ladder or move to other departments unless you are 'politically friendly' to your boss.

    Advice to Senior ManagementGrow up and lead your employees. Quit treating them like you have no responsibility for your lack of action, or poor implmentation of your ideas. We want to make Love's better. Shouldn't you?

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    If I could find another ( any other) job, Loves would be in the rear view mirror!

    Anonymous Employee (Current Employee)

    ProsAll the free coffee I can drink.

    ConsPoor, unskilled or untrained manager who has the tact of a rhinoceros and has threatened to fire the whole Tire Care staff if Mystery Shop scores didn't improve. Training is a joke and the job is dangerous...pencil whipped. The expectation to keep up with demands of Tire Care Center AND keep the crap off the toilets and walls is far too much to expect for a measly $10/hr! The manager at the store I work at has LIED, LIED, LIED about everything from starting hourly pay, when uniforms would begin being delivered, amount paid for road calls to when the "maintenance" position would be filled. His MM's are rats behind and will walk past a full trash receptacle and complain about it instead of being a leader by example. McDonald's detracts from the rest of the store because of their lousy outside housekeeping!

    Advice to Senior ManagementGet realistic about putting company profit ahead of employee satisfaction. This might be a family business but it's NOT MY FAMILY so stop taking advantage like it is!

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    1 person found this helpful  

    Good company!

    Anonymous Employee (Current Employee)

    ProsGood pay, lots of hours,insurance and the in store management is good.

    ConsWay overworked..you do the job of two people at all times.

    Advice to Senior ManagementMore employees per shift..it will reduce turnover.

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