Love's Country Stores Reviews

Current Employee – been working at Love's Country Stores full-time for more than 7 years

Pros – Excellent skilled people in Appdev and QA on the corporate team
Excellent Benefits

Cons – VPs need to be in tune with SDLC, SRLC, Change Control, PCI, ITIL, Agile etc
IT needs skilled Directors to unify managers
IT store and corporate teams need to follow the same processes
Business Areas are in the dark due to bad PM and BA work

Advice to Senior Management – Get hands on, unify managers, fire the unskilled managers, force PMs to PM and Devs to Dev and Qa to Qa, get back in tune with industry best practice and learn to speak and understand on the level of those you employ. Get rid of those that spend to create duplicated functionalities. Scale down on Vendor solutions. Focus on internal skilled developers.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Love's Country Stores full-time for more than a year

Pros – Good benefits
Many different types of jobs
Good coworkers, generally health relationships

Cons – Did not properly appreciate workers
Growth not supported by equal growth at corporate
Limited to no raises, even with stellar performance reviews. I got 1% after all "excellent" and "well exceeds" reviews

Advice to Senior Management – Value your people.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Love's Country Stores

Pros – Love's pays pretty well compared to other companies in the OKC area. It's a privately held company which is both a good AND bad thing. There seems to be less corporate red tape, but if you are new, be wary of trying to get things done quickly to perform well at your job. Others take it as a threat and will collaborate behind your back to get you fired.

Cons – Love's could have been a decent company to work for, but if you are "the new guy (or gal)," don't expect to be able to get your job done. First impressions indicate that everyone is hard at work and things move fast. Unfortunately, there are certain groups of employees that like to waste time which can hold up the SDLC process. There is no reason it should take a week to have the server team make a new Active Directory group.

Advice to Senior Management – Let people know why business decisions are made. Don't make structure changes to an organization without involving those that will be affected.

No, I would not recommend this company to a friend

Current Employee – been working at Love's Country Stores

Pros – I gained a lot of knowledge on dealing with coworkers and the public. It was nice to see the friendly regulars.

Cons – The management was incompetent at best. The upper level management would do anything to make themselves look good. Including firing grunt cashiers because there is a product loss of thousands of dollars...care to prove it?? They are lucky I didn't go to the authorities. Also, inadequate training leads to unhappy customers and unhappy employees. And the benefits? Expect to be a lifer if you want any.

Advice to Senior Management – Work out the management kinks and have better standards of who you hire. Also, the training program? It's not working...

No, I would not recommend this company to a friend

Former Employee – worked at Love's Country Stores

Pros – The profit share sounded good.

Cons – Not caring enough about way of life for employees.

Advice to Senior Management – Was not good.

No, I would not recommend this company to a friend

Current Employee – been working at Love's Country Stores

Pros – Great pay and core system in store

Cons – Advancement opportunity lacks and they dont fire people they should

Former Employee – worked at Love's Country Stores

Pros – Privately owned business
Lots of Growth Potential
Opening stores all the time
Quarterly Bonuses
If your looking to skyrocket thru a career with lots of advancement potential this is the job for you. If you like having a personal life, not so much...

Cons – No personal life, expected on call at all times, don't expect to see your loved ones, you'll never get to see your kids extra curricular activities...
poor compensation for 60+ hour work weeks
very poor training
Your advised that you'll have 4 day work weeks. Which turn into more, very quickly. If someone calls off, guess who stays a whole other shift? Yeah salary manager.
They don't have enough employees, let alone GOOD employees, to run a 24/7 truck stop.
Dealing with angry disgruntled Truckers all day and night.
Computer system is a joke, constantly having to override and calling card companies to get transactions to go thru.
Hourly employees get paid barely minimum wage, so of course they have no drive to work, they're there just to collect a paycheck.
They call it "Marketing Manager" but you don't do MARKETING on your shift, your a janitor that works a 12 hour shift, then is expected to stay longer to get your "marketing" done, that you couldn't do during your own shift...
Never get any time off, the one person you can switch with works the exact opposite schedule.
constantly work nights and weekends...

Advice to Senior Management – need more "Excellent Coaching and Training" very poor, more like yell, and hope you get better results.
need more employees to run a 24/7 truck stop, let alone better compensation for those hourly TMs
You can't run shifts with barely 4 employees working at a time, and expect everything to get done.

No, I would not recommend this company to a friend

Former Employee – worked at Love's Country Stores

Pros – Good intro training into the retail market

Cons – Little real communication from upper level management to store level.
Hours needed to complete tasks are impossible to fullfil
Outdated equipment
Promises are always made, never really kept

Advice to Senior Management – Go back and learn how a business should be run and listen to the store managers instead of berating them in front of team members about things that don't even matter.

No, I would not recommend this company to a friend

Current Employee – been working at Love's Country Stores

Pros – The benefits are relatively good, for one. It's also a good place to enhance your retail skillset, as a lot is required of you as a cashier. If you like a more slow placed atmosphere, overnight shifts are available.

Cons – Since the pay is barely above minimum wage it attracts a lot of people who don't care about doing their job - most just do the bare minimum. Management, not wanting to fire anybody and pay their unemployment, is forced to tolerate it.

The work can be somewhat stressful as there is often not as many people working as there really should be. This is amplified because of the customer base which features a lot of angry, smelly truckers who need fuel and want it now, damnit! Sometimes you'll have to troubleshoot fuel transactions which can be both time consuming and frustrating.

Advice to Senior Management – Offer more competitive wages to attract better, more dedicated cashiers. For those who take their job seriously, getting all of the tasks done is practically impossible because of all the cleaning up you have to do for the previous shift.

No, I would not recommend this company to a friend