Love's Travel Stops & Country Stores Reviews

Updated March 3, 2015
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3.0
19 Reviews
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Tom Love
13 Ratings

19 Employee Reviews

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  1. Great opportunities available.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook in Charlotte, NC
    Former Employee - Cook in Charlotte, NC

    I worked at Love's Travel Stops & Country Stores full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great pay flexible hours easy work great hours health care plans for cheap great way to meet new people

    Cons

    Short staffed makes for unpleasant working environment lack of motivation among staff members is discouraging

    Advice to Management

    Keep your personal life at home and separate from your work Life.

    Love's Travel Stops & Country Stores Response

    Mar 13, 2015External Communications Manager

    We definitely appreciate the feedback, and we'll make sure it's seen!

  2. Helpful (2)

    Has Potential to be Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in North Houston, TX
    Former Employee - Marketing Manager in North Houston, TX

    I worked at Love's Travel Stops & Country Stores full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    They do reward hard work eventually, just have to stay with it.

    Mostly great people I worked with.

    Company is getting bigger and stronger.

    Cons

    Pay is average but the potential is great. Too bad you have to be there for seven years before you get money!! Really poor work to home life, as a manager you are expected to be on call 24/7 and spent hundreds of 18 plus hour days to make things run.

    You are staffed with the absolute minimum of personnel so if someone quits, is fired, or doesn't show, then you are screwed!

    Don't think this is bad company, it's not. They just have a lot of problems to workout and they are growing so fast and making so much money they don't care to change and unfortunately, their store level people suffer for it.

    Also they promised a last pay check and I never got it.

    Advice to Management

    Make sure you management team at the store level is happier, they are the ones who make this place run and succeed. Pay increase is always good but honestly you just need to stop overworking your employees.

    Please hire and work more than the bare minimum. You have the money to do it and you employees would stay longer and be much more productive while they are there.

  3. Rewards you for hard work, but YOU HAVE TO WORK FOR IT!!!! You have to earn a promotion and a raise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechainc in Richmond, IN
    Current Employee - Mechainc in Richmond, IN

    I have been working at Love's Travel Stops & Country Stores full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Managers make bank when you factor in profit sharring

    Cons

    Low pay for hourly employees

    Advice to Management

    Cut back on micro management

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  5. Helpful (2)

    they are very honest with you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tire Care Manager in Columbia, SC
    Current Employee - Tire Care Manager in Columbia, SC

    I have been working at Love's Travel Stops & Country Stores full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get a very good training

    Cons

    You work very hard and you will have to suspend your home life

    Advice to Management

    if you are lazy dont work for this company because you will not make it in the first 3 months

  6. Helpful (2)

    Has Potential,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerical in Oklahoma City, OK
    Former Employee - Clerical in Oklahoma City, OK

    I worked at Love's Travel Stops & Country Stores full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The company provides decent benefits for the corporate staff. There are bonuses for store managers and assistant managers in the field, as well as bonuses for sales in the bulk fuel sales group. There used to be bonuses for the year for all corporate employees as well, but that may or may not still be the case.
    They did put out a survey for employee satisfaction, which shows good intentions, and the company is growing and has a presence from coast to coast.

    Cons

    You are better off being Christian (Baptist), Republican, and willing to play the politics game in an office setting. These are somewhat normal for the area, though, and they are and EEO employer. Their supervisors and managers not so much so in practice. I once heard a manager threaten to wrap bacon around a cookie to force a Muslim employee to eat the pork. That person also made fun of other religions when they felt they were in the right company to do so, and was reported at least once (not by me) for employee harassment. This person is still with the company as of May, 2014, and is still a manager/supervisor.

    Advice to Management

    Be more aware of how each manager's actions reflect on the company. Address the disconnect between stated company culture and actual company culture. Up the management capabilities - the company spoke about empowered employees, but was not always willing to live up to the idea of it. It is okay not to empower the employees, but don't give it lip service because that only creates dissatisfaction.

  7. Helpful (2)

    Overall good benefits package, low base pay for the responsibilities and labor involved to get them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Love's Travel Stops & Country Stores

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great retirement benefits if you can make it long enough to get them,
    good insurance at decent price for family,
    Fairly low education or experience needed to succeed...as long as you are willing to work the hours to get there

    Cons

    Small number of staff so you are the one to cover when they are not there......more hours worked for free which lowers your overall earnings rate, alot of manual labor which takes away from you actually being a manager or learning the business if you are trying to advance quickly, opportunity for advancement available but seems to be random and spur of the moment.......no real idea of where you stand in the scale of advancement until they offer you a position that could be just about anywhere in the U.S.

  8. Helpful (1)

    Love working for love's but not for my GM.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Love's Travel Stops & Country Stores

    Pros

    They offer perks just for doing your job which have been non existing at other jobs. They want you to be successful so they can be successful.

    Cons

    Some of the GMs in the company including mine are old school managers that like to pass the buck to keep their self out of trouble and use scare tactics to get people to do stuff for them. My GM doesn't even know half the marketing managers duties to be able to train me like I should be so in turn makes my job harder. Had to reach out to other store to learn anything.

    Advice to Management

    Get rid of the managers that only watch out for themselves and get some in that will help and train people right. Ultimately it will make this company 5 stars in my eyes. And definitely get rid of the managers that hire their buddies and let them get away with anything.

  9. Helpful (1)

    Could be great but management doesn't follow their owe rules

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Love's Travel Stops & Country Stores

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good pay and benefits, Opportunity to move up

    Cons

    Personal life is not respected.

  10. Helpful (3)

    Worth it for a new grad or someone looking to get experience, avoid otherwise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Indianapolis, IN
    Current Employee - Marketing Manager in Indianapolis, IN

    I have been working at Love's Travel Stops & Country Stores full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Bonus and profit sharing programs are awesome. Great healthcare plans. Never a dull moment and very fast paced.

    Cons

    Antiquated ordering and inventory systems. Still doing cost based accounting, which went out of fashion back in the 80's. IT department is hamstrung by the rest of the company. Ancient, ineffective computer systems (still on XP). Revolving door for employees under you. Oh, and if they call in, the marketing manager has to cover the shift because of the no overtime mantra. Most of the time as a marketing manager you may not get to do any marketing, but you sure will gain experience cleaning showers, toilets and running a register. And the micromanagement gets worse by the minute.

    Advice to Management

    Live the values you espouse. Coach, teach and train marketing managers, don't threaten us. Quit the micromanagement. We don't need the same email sent to us 15 times, we saw it the first time. Let IT be free to innovate to help us at store level. And for goodness sake, get off of cost accounting.

  11. Marketing Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager
    Current Employee - Marketing Manager

    I have been working at Love's Travel Stops & Country Stores full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Establishing core group of hourlys, store runs efficient and can be fun and profitable for all.

    Cons

    Consistent descrepencies with manual invoices; archaic ordering and inventory system. Where's the recyclable non profit income from cardboard and plastic? Pray your GM is a teacher, if not, stuck with the vulnerability stigma. Sea gull management approach towards stores, that is, fly in every three months, review prior three months, give lots of notes and fly out.

    Advice to Management

    Emails are a babysitting reminder for AAs and MMs not invoicing properly. Monthly inventory should include product inventory counts added vs dollar amount only, hence better onhand ordering accuracy, eliminating unnecessay redunancy of counting product everyday. MMs ought to have GMs as mentors not fellow MM.

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