Lowe's

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Lowe's Reviews

Updated August 20, 2014
Updated August 20, 2014
3,912 Reviews

3.4
3,912 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lowe's Chairman and CEO Robert A. Niblock
Robert A. Niblock
1,470 Ratings

Review Highlights

Pros
  • They have very good benefits to help in this rough economy (in 228 reviews)

  • Working for Lowe's provides decent benefits and a good pay for retail (in 209 reviews)


Cons
  • Retail hours and commitment makes the work-life balance difficult to achieve (in 73 reviews)

  • You can't keep a steady sleep schedule as a part-time or full-time employee (in 150 reviews)

More Highlights

297 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It was an experience like I never encountered before.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assembler  in  Hillsborough, NJ
    Former Employee - Assembler in Hillsborough, NJ

    Pros

    The benefits benefits were pretty good.

    Cons

    Probably everything I encountered there was a challenge.

    Advice to ManagementAdvice

    Be more of a people person.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Horrible store to work in, but not the norm.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen Designer  in  Sicklerville, NJ
    Current Employee - Kitchen Designer in Sicklerville, NJ

    Pros

    There is really nothing good to say about this particular store except when most of the associates aren't totally stressed out they're great people.

    Cons

    You name it, but basically horrible upper management. The bad management has made the store extremely stressful to work in. And write ups for minor or made up infractions are the norm. The newish store manager is firing people so he can bring over his "buds" from his old store. Makes the rest of us feel as if we're out of here any day.

    Advice to ManagementAdvice

    Keep all the ASM's and get a store manager that has a clue as to what is going on, and will actually come out of his office.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    This is the worst place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA
    Current Employee - CSA

    Pros

    Nothing they treat you like the bottom of poop they are horrible to you

    Cons

    Everything from the customers being jerks and the employees talking behind backs to managers thinking they are the cream of the crop

    Advice to ManagementAdvice

    Know your products how did you become a manger by not knowing anything

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Severe Pay Cut with 3 days notice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Designer  in  Cincinnati, OH
    Former Employee - Kitchen Designer in Cincinnati, OH

    Pros

    I enjoyed my work and found it interesting. I also enjoyed my fellow employees. The health care benefits and 401k benefits were good.

    Cons

    Lowe's restructured the pay for their sales specialists. They gave us 3 days notice and then reduced my pay by $700 per month. Our house was foreclosed because of my loss of pay. Because of the work schedule I couldn't find a part time job. Lowe's would not allow a 401k loan program so that avenue was closed to me. My credit rating was ruined. It's 2 1/2 years later and I'm just starting to rebuild my financial situation. Lowe's had limited training. You learned mostly by seat of your pants. The computer system was antiquated. Sometimes to process a large sale it would take 2-3 hours due to the work arounds you had to use due to the computer failures. Management had the attitude that everyone could easily be replaced. No one was treated with respect. The managers always focused on the negatives and never positives. Excellence was not rewarded or even acknowledged.

    Advice to ManagementAdvice

    All the management from the regional down to the store level needs to read and embrace "How to Win Friends and Influence People" by Dale Carnegie, "The 7 Habits of Highly Effective People" by Stephen R. Covey and "FISH! Tales" by Stephen C. Lundin, PhD, John Christensen and Harry Paul. Currently, Lowe's style is to motivate by punishment and negative comments to employees. If you made a $50,000 sale they would say, "Thanks for all you do" and what else do you have for me? It always sounded scripted to me as if Lowe's had these written guidelines and the managers never sounded genuine when they were reciting. Where was the excitement? Where was the Happy You're on My Team? The management team always acted as if they were depressed about their jobs. So, how do you inspire great performance from your employees when you hate your job?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Bad pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receiver/Stocker  in  Tappahannock, VA
    Current Employee - Receiver/Stocker in Tappahannock, VA

    Pros

    You can get some good experience for a real career on a variety of home improvement related subjects.

    Cons

    Bad pay and I've never worked a full 39 hours. Occasionally an ASM will even call me and tell me not to come in because sales are lagging. So if you're a receiver/stocker, prepare to take a pay cut if your store isn't performing well.

  7.  

    Horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver  in  Davenport, IA
    Former Employee - Delivery Driver in Davenport, IA

    Pros

    They pay decent, the delivery manager tried to take care of the employees. They got new trucks.

    Cons

    They will over work you in deliveries, even though they know that you will only be able to do 8 close deliveries they will schedule 10. Or the Delivery manager will block the trucks off, so they can not be over scheduled to just have the Assistant managers over ride the decision. Days when we had to drive 200 plus miles, as well as do full install of our deliveries it could take 8 hours to do 5 or 6 stops but the ASMs will still give you 8 or 9 giving you a 10-12 hour day.

    Advice to ManagementAdvice

    Think about more than pleasing the customer, look at all of the delivery not just the number.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Less than satisfactory! And constantly getting worse every year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It's only 10 minutes away from were I live.

    Cons

    Low pay. Ever changing shifts and days. Ever diminishing benefits and health care: health care is a 60/40 split with doctor visits costing $55 out of pocket. We are no longer a Home Center, we are now a credit card center and are also pushing needless protection plans.

    Advice to ManagementAdvice

    Management doesn't take advice. We are told all decisions come from corporate and there is nothing store management can do. Am I looking for a different job?........absolutely!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    not enough help to take care of customers daily, extremely high turnover 1 store over 50% in less than 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager
    Former Employee - Department Manager

    Pros

    lots of stores to shop

    Cons

    extremely high turn over, to many task not related to customer service

    Advice to ManagementAdvice

    know what is really going on in stores, staff your stores to take care of customers retain employees that care about customers not work lists . treat employees as people not work horses and give them support they need to preform jobs.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    I did not have a good experience while I worked there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SOS/Credit Coordinator  in  Pooler, GA
    Former Employee - SOS/Credit Coordinator in Pooler, GA

    Pros

    You can get 10% off while working there but that's it.

    Cons

    They have very poor management skills there. Don't promote within at all.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Nokomis, FL
    Former Employee - Cashier in Nokomis, FL

    Pros

    The employees were great to work with,very nice people in the store.

    Cons

    I found that there were to many managers that were very unorganized,also training was a complete joke,i had a total of 3 hours training on their cash register software,that is out of date and was put out on the floor to work,sometimes i was the only cashier and i would have at least 5 plus people in my line at all times all day,very hectic.I also applied for the position as an on the floor consultant and was very specific with H.R. that i could not work as a cashier due to shoulder surgery in the past,and on my first day of work was told by the head cashier that this was my job placement,i went to H.R. and was basically told take it or leave it after i spent a week in training on the computer and store policies ect.I spoke with management about this as well and was told to go back and talk with H.R,big time run around,sad..

    Advice to ManagementAdvice

    Get organized and talk to your employees more,i was doing a job on my second day at work and i got yelled at like a child by another manager to stop and was directed and yelled at in front of customers and employees,to do another job.Very wrong the way i was treated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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