Lowe's

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Lowe's Reviews

Updated Jul 28, 2014
All Employees Current Employees Only

3.3 3,758 reviews

67% Approve of the CEO

Lowe's Chairman and CEO Robert A. Niblock

Robert A. Niblock

(1,405 ratings)

65% of employees recommend this company to a friend

Review Highlights

Pros
  • They have very good benefits to help in this rough economy (in 228 reviews)

  • Working for Lowe's provides decent benefits and a good pay for retail (in 209 reviews)


Cons
  • Retail hours and commitment makes the work-life balance difficult to achieve (in 73 reviews)

  • You can't keep a steady sleep schedule as a part-time or full-time employee (in 150 reviews)

More Highlights
1,197 Employee Reviews Back to all reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Working at Lowe's

    Various (Former Employee) Alexandria, VA

    ProsLowe's is a stable retail company to work for. They offer promotional opportunities for sales oriented, hard working associates that can work in a team environment, display good customer service stills and good time and attentance. They have good benefits for part time and full time associates.

    ConsAs with most retail establishments you are ususally required to work various shifts which make it hard on your family time. Although they do offer benefits for associates they are not as good as could be. Insurance for part time associates is hardly working taking and the insurance for full time associates is getting worse each year. Their mentoring and training programs for internal associates really need to be given more attention. This would improve the quality of staff by making them ready for the next step in their career with Lowe's thus improving moral - which in turn promotes better customer service and thus helping ensure a solid bottom line for the company! The pay rate needs a little attention and this would improve tenure.

    Advice to Senior ManagementI have visited your corporate facilities and if you trimmed some of the fat there and utilized those funds at the store level your bottom line would increase drastically. The pay for store associates should not have such a low cap on it. You are seriouly hurting those associates with longevitiy some people make great cashiers, or hourly associates and that is what they will be good at their entire life. You will save on the bottom line by not having to rehire and retain so often. (Look at the Costco some of their cashiers make more than $20/hr). The stores need to be updated in many regards. The stores don't even have updated computers, training facilities or lunch rooms. REALLY, the associates have to sit on broken chairs to work, train and eat! Where as the corporate office is over done with such! Has anyone from corporate looked at the speciality sales desks or chairs recently... Improve the image at the store level for ALL ! Customers should never be expected to sit in such old chairs, at old desks and talked into spending thousands of dollars - this should be your next big drive and I really believe your pockets would be fuller! OH YES and most important, TRAIN AND PROMOTE FROM WITHIN... if you can't find someone trainable and promable from within, your management team is not doing their job! Not everyone is promotable, but once again look at Costco, not Home Depot! As you know this would improve employee moral, thus providing better customer service and increasing the bottom line... SOUND FAMILIAR!

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    a decent place to work

    Sales Associate (Former Employee) Seaford, DE

    Pros1) Very flexible with schedule. let me take a 2 month personal leave and work around school
    2) Helpful coworkers and friendly management (for the most part)
    3) Ability to advance fairly easily
    4) Forces you to learn lots of useful things about plants, building materials, etc

    Overall good. Just not the job for me.

    Cons1) Many people were being paid MUCH less than me despite their product knowledge and relevant experience. It seems that having a bachelors degree gives you a few extra bucks. I admitted to no product knowledge and no retail experience during the interview.
    2) Policies often change and no one is notified. I've had department managers yell at me for something that I am allowed to do. I have to get management or installed sales to correct them.
    3) ASMs KNOW NOTHING ABOUT THE COMPUTERS. As a part time employee, I have showed them how to do an installed sale (they tried to do it through genesis), order products, price audit, etc.
    4) No training.
    5) Harassment from racist and misogynistic customers more than any other job I've had
    6) High turnover rate for ASMs and GMs but not so much for regular employees
    7) Randomly cuts hours or lays seasonal and part time people off because they can't make payroll.

    Advice to Senior ManagementPlease learn how to do simple things like work the cash if you want me to respect you.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Above average chaos @ Lowe's

    Sales Specialist (Current Employee) Thibodaux, LA

    ProsGreat benefits, above average pay.

    ConsToo many chiefs - not enought employees per shift most of the time.

    Advice to Senior ManagementLittle coordinated efforts of communication between upper management, so they are contradictory.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Average to good place to work. Great benefits and salary.

    Senior SQA Engineer (Current Employee) Mooresville, NC

    ProsA lot of career opportunities, and great stable retail industry company. Its a fortune 50 company.

    ConsToo much constant change to best practices. Senior to Executive management continually changing. Turn over rate seems high.

    Advice to Senior ManagementToo many chiefs, and not enough employees to perform the job.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Some Pros some Cons

    Department Sales Manager (Former Employee) Redlands, CA

    ProsGood entry level job with flexible hours

    ConsUpward growth is minimal. Store managers use a bate and switch technique to get people they like promoted by posting non popular jobs to limit competition. High School

    Advice to Senior ManagementIt should be about what you know not who you know.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Project Specialist- Exteriors

    Project Specialst- Exteriors (Current Employee)

    ProsIndependent, commission potential, schedule flexibility.

    ConsCustomers have too much power to leverage company by a simple phone call to corporate hotline. Excessive compensation given negates store margins.

    Advice to Senior ManagementWhen customers change their minds on styles, colors or functionality, charge a restocking fee to minimize sales losses.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Lowe's is a great company with a rich history in the home improvement industry

    Human Resources Manager (Former Employee) Hickory, NC

    ProsLowe's is a stable company with numerous career opportunities in various areas of sales and management. Company has been know for competitive wages and impressive benefits.

    ConsRetail hours and commitment makes the work-life balance difficult to achieve. The competitive retail environment and company's cultural shift have caused morale and engagement issues throughout. The family atmosphere has transformed more to a corporate and less inclusive work environment.

    Advice to Senior ManagementCompany must continue to strive for the overall work-life balance of it's employees. Encourage personal growth and maintain the company values that made Lowe's the company it is today.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good for retail

    CSA IV (Current Employee) Detroit, MI

    ProsPays well for retail. Like any other place, your experience will depend on the store management at each store.

    ConsPay is not based on experience. It is what they believe they can pay you without you leaving.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    Okay

    Head Cashier (Former Employee)

    ProsEasy to move up as long as you work hard.

    ConsManagers play favorites, and if you arent a favorite, you can get the brunt of the work.

    Advice to Senior ManagementShould Start Treating everyone equally.

    • Culture & Values
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    • Senior Management
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    • Disapproves of CEO

     

    Great company to work for

    Loss Prevention and Safety Manager (Former Employee) Scottsdale, AZ

    ProsCompany values, promotions, Letting staff know how well they do. customer service.

    ConsLocal management not wanting to make sure issue addressed.

    Advice to Senior ManagementLocal manager who feel they do not need the company sign off before changing the way business is done.

    No, I would not recommend this company to a friend

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