Lowe's

  www.lowes.com
  www.lowes.com

Lowe's Reviews

Updated November 24, 2014
Updated November 24, 2014
4,502 Reviews
3.4
4,502 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lowe's Chairman and CEO Robert A. Niblock
Robert A. Niblock
1,715 Ratings

Review Highlights

Pros
  • Working for Lowe's provides decent benefits and a good pay for retail (in 288 reviews)

  • The pay is decent for anybody looking for a retail job and they have good benefits as well (in 273 reviews)


Cons
  • there's no work-life balance as an employee classified as a store level manager (in 95 reviews)

  • Have to be full time worker in order to be eligible for tuition reimbursement (in 178 reviews)

More Highlights

1,461 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 6 people found this helpful  

    Team lead BM,PSA,Dpsa,Apsa,and PSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lowe's full-time (more than 8 years)

    Pros

    Love my job and blessed to have it.

    Cons

    Change a great program too much!!!!!!!!!!!!

    Advice to ManagementAdvice

    Work History should mean more than interview!!!!!!!

    No opinion of CEO
  2. 3 people found this helpful  

    Terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loader in Lawton, OK
    Current Employee - Loader in Lawton, OK

    I have been working at Lowe's full-time (less than an year)

    Pros

    Very nice and stable environment

    Cons

    The management is terrible to say the very least. Myself and others have had multiple problems with management at the store. I really love working here but every time an issue is brought to the attention of the ASM's nothing ever seems to get done regarding the issue.

    Advice to ManagementAdvice

    Please listen to your employees and take in to consideration that we are coming to you for help. Not just to vent.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Customer Service Associate ll

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate II in Littleton, CO
    Current Employee - Customer Service Associate II in Littleton, CO

    I have been working at Lowe's part-time (less than an year)

    Pros

    Pros: they really turn you loose on the sales floor and let me do my thing--helping customers. Fortunately I am a DIY and have some knowledge of home improvement projects. And in other areas I try to find someone who can assist.
    So perhaps little or no guidance is a good thing if you prefer not to be micromanaged.

    Cons

    Cons: lack of guidance, they just turn you loose on the sales floor and I guess it's up to me to learn how to navigate throughout the store, i.e., cut keys, mix paint, cut lumber and window blinds and etc. Kind of weird the lack of supervision. No leadership gives any guidance what-so-ever. I suppose if I screw up I may be contacted.

    Advice to ManagementAdvice

    At least share with me your expectations for my employment or offer some feedback please, one way or the other.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head Cashier in Hartford, CT
    Current Employee - Head Cashier in Hartford, CT

    I have been working at Lowe's full-time (more than 3 years)

    Pros

    Always changing, never dull. Good benefits.

    Cons

    Must be available to work rotating shifts.

    Advice to ManagementAdvice

    Say hello to employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Lowe's is good for beginners

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist Plumbing in Chesapeake, VA
    Current Employee - Sales Specialist Plumbing in Chesapeake, VA

    I have been working at Lowe's full-time (less than an year)

    Pros

    Good work hours and benefits.

    Cons

    Too many collateral duties and fixing mistakes.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Depends on your attitude

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist
    Current Employee - Sales Specialist

    I have been working at Lowe's full-time (more than 5 years)

    Pros

    Great Benefits, Lots to learn, Room to grow/advance, good workout, good full-time pay w/ no degree, fast paced, challenging, great retirement, awesome stock program, vacation, floating holidays, sick time, keeps you busy, decent raises, can transfer to any store anywhere, company has appreciation events and safety cookouts often.

    Cons

    unfair bonus structure, when hours get cut the full timer suffer greatly, corporate implemented changes rarely work and at store level your powerless, we give customers whatever they want, policies cost us alot of sales. some install pricing is absolutely ridiculous,

    Advice to ManagementAdvice

    Department specific bonuses! everyone in the store should not be able to get screwed out of their bonus if a cashier had a bad day. The ssei program is very unfair and causes a lot of salespeople to be disgruntled, Our return policy needs to be much more strict. Stop cutting hours so dramatically in the fall. less staff equal missed sales opportunity....Corporate....just because it looks good on paper doesn't mean it will work. We need more competitive install labor pricing because we simply cannot come close to independent contractors and retailers. More up to date products. HR issues should be taken more seriously . and get a better store soundtrack....cause its very bad.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    Decent Summer Job

    Former Employee - Anonymous Employee in Anderson, SC
    Former Employee - Anonymous Employee in Anderson, SC

    I worked at Lowe's as a contractor (less than an year)

    Pros

    Good corporate structure
    Nice to get a chance to work outside
    Approachable management
    Outside vendors good to work with
    Employee discount not bad

    Cons

    POS and computer system are out of date
    advancement based on being liked by 26 year old drop out
    element protection inadequate for those working outdoors
    non-specific training
    generally given more work than possible to attend to

  9.  

    Good for a part time job while in school or for management experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Fresno, CA
    Former Employee - Customer Service Associate in Fresno, CA

    I worked at Lowe's part-time (more than 3 years)

    Pros

    Paid more than minimum wage, flexible scheduling, room for growth.

    Cons

    Some policies get overlooked sometimes, as part time your hours aren't guarenteed.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Good store, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at Lowe's part-time (less than an year)

    Pros

    Flexible schedule. They worked with me on scheduling around school and family. I could work mostly with the merchandise I had the most experience and most knowledge about.

    Cons

    A couple of the senior managers considered every employee to be not so smart and not so interested in following the instructions they gave. They acted like they were men and women who were not to be questioned and should be obeyed immediately. But they were the exception. All the other managers were professional and very decent people.

    Advice to ManagementAdvice

    Get rid of managers who think associates are inferior to them and not to be trusted or depended upon. Promote managers who think associates are there to do a good job and who know how to motivate people.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    You get what you work for.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lowe's

    Pros

    Very good HR manager who tries her best to help, supportive if not a bit fractured management team.

    Cons

    Rude customers
    Alot of physical work(Lifting etc)

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