Lufthansa

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Lufthansa Reviews

5 Reviews
5.0
5 Reviews
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Lufthansa CEO Carsten Spohr
Carsten Spohr
5 Ratings

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  1.  

    Spin the globe and choose your next destination flying in Business with a glass of Champagne.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Consultant in Dublin, Dublin (Ireland)
    Former Employee - Customer Service Consultant in Dublin, Dublin (Ireland)

    I worked at Lufthansa full-time (more than 3 years)

    Pros

    -Just the fact that you put the name Lufthansa in your cv, that is enough to get an answer from your next application. This is a fact.

    -Great friendly, multinational environment. Cool and VERY organized managment.
    (The appriciation comes only when you quit unfortunatelly)

    -What about the TRAVEL Benefits... speachless

    Great experience and very thankfull for the general knowledge I gained which I can apply not only to the airline industry, but also to all types of customer service opportunities.
    *mastered the Structure of call

    Cons

    *all this system knowledge stays helpful only internally. You can only carry with you the general knowledge of a quality customer service and general info about the industry.

    Advice to ManagementAdvice

    I would recommend that all the agents would answer apart from calls and emails in order to avoid having a monotonous day at work. High volume of calls definately affects a lot the quality of the service. Similar type of companies have a system that combines calls & emails which keeps the employees happy with a clear mind for better service.
    The companies´quick response by email is the future nowadays than the 20´min calls on hold which cost a fortune to the customers.

    Recommends
  2.  

    Superb

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Planner/Buyer in Manila, Manila (Philippines)
    Current Employee - Planner/Buyer in Manila, Manila (Philippines)

    I have been working at Lufthansa full-time (more than 3 years)

    Pros

    Great Benefits, Career growth and good training

    Cons

    I can't find anything wrong with the company

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    15-jährige Berufstätigkeit in guten und schlechten Zeiten für die Luftfahrtbranche. 15 years of employment throughout good and bad times for the airline industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Purser in Frankfurt am Main (Germany)
    Current Employee - Purser in Frankfurt am Main (Germany)

    I have been working at Lufthansa full-time (more than 10 years)

    (Translated from English)

    Pros

    Gutes Unternehmen, bunt gemischte Mitarbeitergruppe, viele Möglichkeiten zum beruflichen Weiterkommen, gutes Gehalt, sehr nette Kollegen, Stelle ist sehr sicher, gute Reisemöglichkeiten, Teilzeitarbeit möglich.

    Good company, diverse group of employees, plenty of opportunities to further your career, good salary, very nice colleagues, job is very secure, good travel benefits, part time is available

    Cons

    Es fallen mir eigentlich keine Nachteile ein.

    Cannot really think of any cons

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Ich habe viele professionelle Erfahrungen gesammelt und würde mich freuen, wenn ich nach meinem Abschluss für die Lufthansa arbeiten könnte. I gained a lot of professional experience and would like to work for Lufthansa after the graduation of my studies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Praktikant in Frankfurt am Main (Germany)
    Former Employee - Praktikant in Frankfurt am Main (Germany)

    I worked at Lufthansa

    (Translated from English)

    Pros

    Große Firma mit vielen Gelegenheiten für die Karriere
    Gute Bezahlung (Über dem Durchschnitt der Luftfahrt-Branche)
    Die Firma genießt gutes Ansehen, sie macht sich sehr gut auf dem Resümee

    Huge Company with good career opportunities
    Good salaries (above average for the aviaton sector)
    The company has a good image, so it is a good reference in your Resume

    Cons

    Sehr bürokratisch organisiert. Es werden viele Angestellte entlassen um die Kosten zu reduzieren (Harter Konkurrenzkampf mit den weniger luxoriösen Airlines)

    Very bureaucratic, they are firing a lot of personal to reduce their costs (hard competition against the no frills airlines)

    Advice to ManagementAdvice

    Es ist alles sehr bürokratisch, allerdings war ich mit meinen Vorgesetzten zufrieden. Für die LH zu arbeiten ist zufriedenstellend. Ansonsten habe ich kein Feedback.

    Its to bureaucratic but I were happy with my Managers. LH is a good company to work. I dont have any more feedbacks to give.

    Recommends
    Approves of CEO
  6.  

    Mehr als nur ein „Job“ more than just a "job"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Offizier in Frankfurt am Main (Germany)
    Current Employee - Offizier in Frankfurt am Main (Germany)

    I have been working at Lufthansa

    (Translated from English)

    Pros

    Es werden die besten Chancen geboten, sich zu entwickeln und zu arbeiten, während man Freude daran hat. Es ist mehr als nur ein Job, denn Pilot zu sein, fasziniert mich. Ich bin sehr zufrieden mit meinem Arbeitgeber. Wenn ich noch einmal die Wahl hätte, würde ich alles wieder genauso machen. An meinem Arbeitsplatz herrschen nicht nur sehr viel Toleranz, Diversität und Respekt, sondern auch ein großes Maß an Motivation und Begeisterung in der Crew. Jeder Start ist ein Highlight für mich und die Sicherheit hat Vorrang - wenn ich fühle, dass eine Grippe im Anmarsch ist, rufe ich unser Management an und ein Kollege übernimmt meinen Dienst. Wo sonst könnte ich glücklicher sein, zu arbeiten?

    It offers best chances to develop yourself and to work while enjoying what you are doing. More than a job, being a pilot is a fascination for me. I'm very satisfied with my employer. I would do everything the same if I had a second choice. There's not only a lot tolerance, diversity and respect at my workplace but also a very high rate of motivation and ethusiasm within the crew. Every take-off is a highlight to me and safety comes first - if I feel like I was getting the flu, I call our management and a colleague takes my tour. Where else could I be happier to work?

    Cons

    Vor den Einstellungstests habe ich sehr viel Nerven und Lernzeit benötigt, aber das war KEIN hoher Preis für das, was ich jetzt habe!

    It took a lot of nerves and learning time before the employment tests but it was NO high price for what I have now!

    Advice to ManagementAdvice

    Bleiben Sie immer so, wie Sie sind, auch in wirtschaftlich bewegten Zeiten, und die Zukunft wird so ausgezeichnet sein wie die Vergangenheit.

    Always stay the same as you are, even in times of economic disturbances and the future will be as excellent as the past.

    Recommends
    Approves of CEO

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