Lufthansa

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Lufthansa Reviews

Updated July 16, 2014
Updated July 16, 2014
38 Reviews
3.2
38 Reviews
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Christoph Franz
17 Ratings

5 Employee Reviews Back to all reviews

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  1.  

    15 years of employment throughout good and bad times for the airline industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Purser  in  Frankfurt am Main (Germany)
    Current Employee - Purser in Frankfurt am Main (Germany)

    I have been working at Lufthansa full-time for more than 10 years

    Pros

    Good company, diverse group of employees, plenty of opportunities to further your career, good salary, very nice colleagues, job is very secure, good travel benefits, part time is available

    Cons

    Cannot really think of any cons

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Spin the globe and choose your next destination flying in Business with a glass of Champagne.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Consultant  in  Dublin, Dublin (Ireland)
    Former Employee - Customer Service Consultant in Dublin, Dublin (Ireland)

    I worked at Lufthansa full-time for more than 3 years

    Pros

    -Just the fact that you put the name Lufthansa in your cv, that is enough to get an answer from your next application. This is a fact.

    -Great friendly, multinational environment. Cool and VERY organized managment.
    (The appriciation comes only when you quit unfortunatelly)

    -What about the TRAVEL Benefits... speachless

    Great experience and very thankfull for the general knowledge I gained which I can apply not only to the airline industry, but also to all types of customer service opportunities.
    *mastered the Structure of call

    Cons

    *all this system knowledge stays helpful only internally. You can only carry with you the general knowledge of a quality customer service and general info about the industry.

    Advice to ManagementAdvice

    I would recommend that all the agents would answer apart from calls and emails in order to avoid having a monotonous day at work. High volume of calls definately affects a lot the quality of the service. Similar type of companies have a system that combines calls & emails which keeps the employees happy with a clear mind for better service.
    The companies´quick response by email is the future nowadays than the 20´min calls on hold which cost a fortune to the customers.

    Recommends
  3.  

    Superb

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Planner/Buyer  in  Manila, Manila (Philippines)
    Current Employee - Planner/Buyer in Manila, Manila (Philippines)

    I have been working at Lufthansa full-time for more than 3 years

    Pros

    Great Benefits, Career growth and good training

    Cons

    I can't find anything wrong with the company

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    I gained a lot of professional experience and would like to work for Lufthansa after the graduation of my studies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Intern  in  Frankfurt am Main (Germany)
    Former Employee - Intern in Frankfurt am Main (Germany)

    I worked at Lufthansa

    Pros

    Huge Company with good career opportunities
    Good salaries (above average for the aviaton sector)
    The company has a good image, so it is a good reference in your Resume

    Cons

    Very bureaucratic, they are firing a lot of personal to reduce their costs (hard competition against the no frills airlines)

    Advice to ManagementAdvice

    Its to bureaucratic but I were happy with my Managers. LH is a good company to work. I dont have any more feedbacks to give.

    Recommends
    Approves of CEO
  6.  

    more than just a "job"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - First Officer  in  Frankfurt am Main (Germany)
    Current Employee - First Officer in Frankfurt am Main (Germany)

    I have been working at Lufthansa

    Pros

    It offers best chances to develop yourself and to work while enjoying what you are doing. More than a job, being a pilot is a fascination for me. I'm very satisfied with my employer. I would do everything the same if I had a second choice. There's not only a lot tolerance, diversity and respect at my workplace but also a very high rate of motivation and ethusiasm within the crew. Every take-off is a highlight to me and safety comes first - if I feel like I was getting the flu, I call our management and a colleague takes my tour. Where else could I be happier to work?

    Cons

    It took a lot of nerves and learning time before the employment tests but it was NO high price for what I have now!

    Advice to ManagementAdvice

    Always stay the same as you are, even in times of economic disturbances and the future will be as excellent as the past.

    Recommends
    Approves of CEO

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