Lutron

www.lutron.com

Lutron Reviews

Updated January 14, 2015
Updated January 14, 2015
93 Reviews
3.1
93 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mike Pessina
17 Ratings

Review Highlights

Pros
  • Amazing place to start a career - as much personal responsibility as you can stomach and tons of learning opportunities (in 7 reviews)

  • Others have said that Lutron is a great place to start a career, and I can see why (in 5 reviews)


Cons
  • There is no work-life balance whatsoever (in 6 reviews)

  • Incredibly poor upper management, lazy marketers who make the Graphic Designers do their work for them (in 8 reviews)

More Highlights

15 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Was once a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Allentown, PA
    Current Employee - Director in Allentown, PA

    I have been working at Lutron full-time (more than 10 years)

    Pros

    The quality of the engineering team is second to none. Great people, great talent. If you join straight out of school, you will love the place initially and wonder why I only gave it two stars. Continue to the "Cons"....

    Cons

    The politics in middle and top management are awful. The leadership is well past their prime (passed it 30 years ago) and make the most ridiculous demands of the people around them. They attempt to obey the often impossible and incomprehensible requests, because to do otherwise is suicide. However, they take turns ratting each other out as they all try to stay in good grace. The leadership is sometimes disrespectful to women and minorities, although I don't think it is intentional (just stuck in the era before computers). HR has been described as "pure evil" by many, and I can't say that I'm impressed with their ethics.

    Bonuses have basically gone away since the last stock market crash (over 6 years ago now), even though the company has reasonable profits and a strong balance sheet. Don't make the mistake of joining "for a few years" and leaving afterwards - the non-compete will keep you from working anywhere else in the industry. And if you don't believe me, PAY a lawyer who knows contracts to review it in depth (and in the context of PA law) - don't use your cousin who is reading it over a beer during a football game.

    Advice to ManagementAdvice

    Sadly, there isn't an obvious solution. You guys have devolved to a level of back-stabbing that can't be fixed. I guess we all wait for the day that no one speaks of and see what happens then.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Feels like a depressing cult

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Coopersburg, PA
    Current Employee - Engineer in Coopersburg, PA

    I have been working at Lutron full-time (more than 3 years)

    Pros

    -Good starting salary
    -Decent benefits
    -Most people are nice
    -Training is good
    -Products are at the top of their industry.

    Cons

    -Raises are ridiculous.
    -The longer you work at Lutron, the longer you are expected to work each day. There is no flexibility in the work hours so employees are required to be in at 8:00 AM and frequently forced to stay until 8:00 PM.. This is not a spoken of issue but not doing so will lead to you finding yourself behind on nearly everything. In other words, There is no work from home option even for embedded programmers the longer you work at Lutron, the less you get in return for your hard work.
    -At any given moment, engineers will stop everything for a speech from the 80+ year old owner to talk about profits. He's treated as if he's the high priest in our cult moreso than the owner and founder of the company.
    -Dress code is rather strict.
    -Everything is beige or grey. Literally everything is beige or grey. It's depressing.
    -Pretty much everyone there for over a year mentions that they're looking to leave the company. This seems to reflect on middle management who seem to be just as discontent.
    -Upper management is old and refuses to modernize the company.
    -The location is in the middle of nowhere.

    Advice to ManagementAdvice

    Get with the 21st century.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    No focus eorkaholics but driven and smart people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Project Leader in Coopersburg, PA
    Current Employee - Marketing Project Leader in Coopersburg, PA

    I have been working at Lutron full-time

    Pros

    There are a great number of very smart hard working people.

    Cons

    People leave and are not replaced, they just take the work of the people who leave and divide among other, they keep adding more and more work on others until they can't take it and then leave as well.
    -promotions are based on who you are related to, not based on merit. Even if you do great, you can't get promoted more than once every 3 or 3 years and even then your boss needs to fight HR on your behalf to get anything.

    Advice to ManagementAdvice

    Take care of the people!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 9 people found this helpful  

    Great products, toxic culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Coopersburg, PA
    Current Employee - Anonymous Employee in Coopersburg, PA

    I have been working at Lutron full-time (more than 8 years)

    Pros

    Hiring process often finds the best of the best to bring into the Lutron "family" however, most high potential employees realize over the course of 5-8 years that there is no chance of real advancement. The engineering team despite sweat shop like conditions at times- produces very high quality products for the lighting control industry.

    Cons

    Toxic culture, very limited employee benefits- no part-time, flex-time, work from home, limited vacation, horrible work/life balance - all very hypocritical for an organization that touts "family" and "Take Care of the People" as one of its core values. There is also a very pronounced brain drain at 5-8 years- engineers realize the abuse isn't worth the salary and move on and sales people realize that no bonus and no profit sharing are not worth their efforts in the field.

    Advice to ManagementAdvice

    There is literally nothing that would make a difference. Nothing will change at Lutron - no matter how many people leave- it is unfortunate but true.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Great name in the industry, chaotic company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lutron full-time (more than 3 years)

    Pros

    Leader in the industry. Knowledge gained. Benefits. Training. Tuition reimbursement.

    Cons

    Management-old and outdated. HR needs some real HR specialists. Not a lot of promotions. Bonus and profit sharing no longer a guarantee every year. Small salary increases.

    Advice to ManagementAdvice

    Learn how to make decisions and then stick to them.

    Doesn't Recommend
    No opinion of CEO
  7. 6 people found this helpful  

    Right out of the fifties

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Coopersburg, PA
    Current Employee - Anonymous Employee in Coopersburg, PA

    I have been working at Lutron full-time (more than a year)

    Pros

    Some of the employees are very nice. A creative environment if you're an engineer. Beautiful work environment with a hiking trail intersecting the property.

    Cons

    Think Mad Men... top management tier, except for the owners daughter, are men. Female secretaries -- yes, secretaries -- get them coffee and lunch. Very conservative, formal environment. Regimented and lacks flexibility, no work-from-home or alternative hours. Disorganized project management, and not everyone is nice. Very few African American workiers -- I think I've seen two.

    Advice to ManagementAdvice

    Consider instituting work from homes. Add project managers. Promote people other than white men to top positions.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 6 people found this helpful  

    Many opportunities, but not sufficient reward for hard work. Lack of transparency and care for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Design & Development Engineer in Coopersburg, PA
    Current Employee - Design & Development Engineer in Coopersburg, PA

    I have been working at Lutron

    Pros

    Lots of different opportunities. Young and bright engineers.

    Cons

    Lack of transparency and spin on HR policies. Old-fashioned culture and HR policies and the employees aren't valued as much as they should be.

    Advice to ManagementAdvice

    If you want a young labor force, make a good environment for the latest generation.

    Doesn't Recommend
    No opinion of CEO
  9. 15 people found this helpful  

    Bizarre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Leader in Coopersburg, PA
    Current Employee - Project Leader in Coopersburg, PA

    I have been working at Lutron

    Pros

    Regardless of your background, you have the opportunity to work in just about any area in the company.
    Lutron does a good job hiring smart, interesting people. You will make and keep friends here.
    Others have said that Lutron is a great place to start a career, and I can see why. Entry-level employees actually shoulder more real responsibility than anyone else.
    Lutron has a (sort-of) no layoff policy, which can be a comfort.

    Cons

    The company is a cult of personality surrounding the 83-year-old owner. The major driver behind every decision in the company, even at the highest level, is avoidance of his wrath, which is both perpetual and erratic.
    The company has no strategic vision, no planning, no budgets, no job descriptions, no development plans, no career paths (outside engineering), and people at the highest levels of the company have commented that they have no way of knowing whether or not the company is even profitable. Profits don't seem to be the point. Satisfying the owner's inscrutable, and increasingly unsustainable, vision does.
    The owner's mercurial style, combined with weak executive leadership and a lack of organizational vision, results in widespread paranoia and cynical politicking. People in positions of power are insecure because it was not merit but submission that got them there.
    If you're offered a job here, take it if you need to (obviously), but just know going in that the place will mess with your head, and be prepared for that.
    Lutron is frequently referred to by employees as a "circus," "a joke," and "a social experiment gone wrong."

    Advice to ManagementAdvice

    It is often said that Lutron employees only care about one customer--the owner. Until that changes, there is very little point giving any advice at all.

    Doesn't Recommend
    Disapproves of CEO
  10. 11 people found this helpful  

    If you like overwhelming stress, no gratitude, and poor pay increases, welcome!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Coopersburg, PA
    Current Employee - Anonymous Employee in Coopersburg, PA

    I have been working at Lutron

    Pros

    - great salary to start
    - offer you many different opportunities and experiences to fill the resume with as well as allowing you to see where you'd like your career to go
    - keep most things in-house, so if you desire to change career paths completely, you could just make a move within the company rather than leaving the company
    - global company with still small company mentality, which offers even the lowest rank employees some awesome opportunities to go across the world or meet VIPs
    - it is a company whose products are the market leader in their category, which does give you a sense of pride to work on
    - easy accessibility to upper management

    Cons

    - very extremely high expectations; will just add and add to your pile until you break, which is then construed as weakness
    - no comp time, so even if you are traveling on a weekend, you are expected in on a monday
    - leaving at 530pm will provoke comments such as "half day?" despite coming in at 730am and working through your hour lunch and perhaps bringing your lap top home
    - the owner is very vicious and will scream in meetings, asking where you got your education, what your gpa and sct score was, and tell you that you should get your money back
    - the owner still has his hands in everything; still runs it like it is a mom and pop shop and will have final say on everything, even if you have the market research that argues differently; causes predicaments because he is 83 and thus, a little old school
    - poor benefits; no dental or vision unless pay exorbiantly for it
    - for a world leader in technology, internal systems are still very archaic; purchase orders, expense reports still handwritten, typewriters can still be found
    - everyone has a cubicle, even directors; only VPs are allowed to have a door, but even some of their "offices" are high-walled cubes with doors; makes it a loud and easily interruptive environment to work in

    Advice to ManagementAdvice

    The motto around CB is "we hired you because you're smart; go figure it out". This brings me to 2 points. One, have faith in our decisions. We have more experience in our areas of expertise and have probably done more research on it. Two, we need easier processes or at least established corporate processes. We have no org chart, things are constantly changing that we spend more time trying to figure out how to do something than actually doing it. This is company time wasted and thus, money wasted for you.

    Doesn't Recommend
    No opinion of CEO
  11. 8 people found this helpful  

    The Emperor Has No Clothes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager in Coopersburg, PA
    Former Employee - Manager in Coopersburg, PA

    I worked at Lutron

    Pros

    The best thing about working at Lutron is that the company does a great job recruiting top talent. Nearly everyone at the company is very smart, talented, and hard working. They are also just good people, who are fun to work with.
    The company puts a premium on R and D; as a private company, they don't have to answer to shareholders, and therefore can invest in innovation at much higher levels. Lutron products are high quality.
    In times of personal hardship, Lutron takes care of its people. The company prides itself on never having had a layoff, and is extremely loyal to long standing employees.

    Cons

    Unfortunately, the 83 year old founder of the company still runs things. And little has changed in the management practices, policies, and organization since he founded the company by inventing the first solid state dimmer switch in the early 60's. The founder surrounds himself with enablers who he trusts, and they in turn carry out his whims--and rarely, if ever, tell him "no." There is no strategic planning to speak of, and while R and D is a strength, there is little development based on market needs. Market research is non-existent. Human Resources is actually called "Personnel," and not surprisingly, there is no professional HR leadership in the areas of compensation, organizational effectiveness, career development, and performance management. Further, the organization is completely decentralized, and organizations spring up or disappear based on the priority of the month. There is little understanding by senior leadership of the value of strategic Information Technology, so the network infrastructure is stuck in the 90s. Lastly, in keeping with management practices of the 60s, there is very little effective communications from senior leadership to employees.

    Advice to ManagementAdvice

    CEO John Longenderfer retired in 2010, and has not been replaced. He was in many ways the alter ego of the founder, and provided business focus that is now lacking. I suggest that Lutron develop a succession plan for the founder that includes hiring a professional CEO from outside the company that will know how to run it properly, and will be allowed to make changes that will bring the company into the 21st Century.

    Doesn't Recommend
    No opinion of CEO

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