Luxottica Reviews

Updated August 28, 2015
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Luxottica CEO and Director Andrea Guerra
Andrea Guerra
25 Ratings

Pros
  • Manager is nice and free pair of sunglasses on your yearly anniversary with the company (in 7 reviews)

  • Great discount (30% always, 50% occasionally, free eye exams) (in 11 reviews)

Cons
  • Some of the company's choices of upper management are questionable (in 17 reviews)

  • Business is heavily oriented on sales goals and support activities (in 6 reviews)

More Pros and Cons

44 Employee Reviews

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  1. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Maineville, OH
    Current Employee - Anonymous Employee in Maineville, OH

    I have been working at Luxottica (More than 5 years)

    Pros

    nice building some people are nice

    Cons

    no work life balance long hours


  2. Market specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Luxottica full-time (More than a year)

    Pros

    none. The discount on the glasses is not worth it

    Cons

    -upper management micro manages insignificant things, but never seems to be available when you really need them - inconsistent and unclear communication - constantly changing rules - no feeling of being a team - pay

    Advice to Management

    please do the MS job for two months, then revisit how you treat your teams in the field


  3. Helpful (2)

    optical manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optical Managrr in Boston, MA
    Current Employee - Optical Managrr in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Luxottica full-time (More than 3 years)

    Pros

    Really nothing nice that I can say. Don't value professional opticians, only looking for people that will push the cap they are trying to sell.

    Cons

    See my pro remarks. This company is profit driven at the expense of a quality product that could have real value for the patient.

    Advice to Management

    Train people well so they can leave, Treat them well enough so they don't want to. - Sir Richard Branson. To bad he doesn't own Luxottica.


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  5. Helpful (3)

    Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Get to work alone during slow times. Nice bonus if you make goals.

    Cons

    No breaks or lunches, work a full 8 hours on your feet, RM has favorites Store Managers, treats others as garbage. Written up for not meeting company's unreachable goals (on average store goals are 30% or more over LY numbers. 3 months of not making store goals you are fired.

    Advice to Management

    All part-time associates are limited to working no more than 15 hours per week which makes staffing a store difficult. Pay is really low


  6. Helpful (1)

    Highly NOT recommended

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible hours in the office when needed Some genuinely nice people in the office

    Cons

    Too much high level management with no experience Highly untrusting environment Tenure is not an advantage hen it comes to seeking support from HR and leadership for unprofessional managers Easily let people of ten yrs leave to keep leaders of poor character.... Don't address issues!!!

    Advice to Management

    Practice whe you preach. Stop spending so much time talking about building a cohesive environment and do it. Make less focus on dollars and more on the people who speak up about the problems....


  7. Helpful (1)

    They are very discriminting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Chicago, IL
    Former Employee - Store Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook

    I worked at Luxottica full-time (More than 3 years)

    Pros

    Contests New styles my peers locations

    Cons

    age discrimination Racist rude selfish

    Advice to Management

    look at the work history, not the age.


  8. Helpful (2)

    TOXIC corporate culture. Think twice.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mason, OH
    Former Employee - Anonymous Employee in Mason, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free eye care, jeans and t-shirt dress code, lots of glasses and sunglasses.

    Cons

    The MOST TOXIC culture of any organization I've been at. Mediocrity is the norm here. This organization is NOT a meritocracy. If you are deemed a smart person, or a high performer, hold tight, you'll have a glass ceiling over your head in a nano second! The few promotions that were given (mostly Director level and above) were to the people who have slept with the"leaders", or are the biggest suck ups you've ever met. More times than I can count, other people were credited with my work, while "praising" me along the way. One is great when they make his/her manager look good, but not good enough to be promoted, as the manager is trying to hold on to the hierarchy. People are a cheap commodity at Luxottica. People with more than 5 years of service are hard to come by. Why? Because tenured associates are routinely disposed of, so cheaper talent can be brought in. It's a revolving door of talent leaving the organization. People come, get the title/experience and leave after experiencing the hostile and backstabbing environment.

    Advice to Management

    No career paths, whatsoever. Promote your people. Stop fighting among yourselves, the people below you suffer. More times than I can count other people were credited with my work. HR and it's "leaders" have fostered the MOST TOXIC corporate culture of any organization I've been at. Some of the worst offenders were HR "leaders", who not only can't get along with each other, but set an example of lying, cheating and backstabbing. When looking at an organization's culture, look no further than the examples set by it's leadership. Lastly, stop pandering to your associates. There is nothing worst that being lied to your face about how much you "care". ACTIONS speak a lot louder than words. The leadership in Italy needs to clean house of the "leaders" in Mason, Ohio. Unfortunately, the only thing they care about is $$$ and sales numbers...it shows.


  9. Helpful (2)

    I have been here a few years now and it is by far the most unprofessional place I've ever worked

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optical Associate in Columbus, OH
    Current Employee - Optical Associate in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Luxottica full-time (More than 3 years)

    Pros

    They have some great workers who work hard and are good all around people

    Cons

    This place needs a whole new restart with management and hr. Nothing you say to hr is private they tell everyone what you discuss and are on the management side . They tell you when you decide to leave or they get rid of you that you won't find anything better than here and that you are a loser and good luck with your crap life ..so unprofessional .They said they want you to come to them with issues and solutions to make the place run better but when you do they get offended and mad and tell you if you don't like how they do things or their ideas you can go work somewhere else.they don't treat any of their workers with any respect they see everyone as machines who are expected to do how many jobs they say and when they want them and not make any mistakes.they don't train anyone properly their way of training is a 4 min run through of how to do the job and your expected to hit rate immediAtly or you will be threatened with a write up if you don't.The job requires a good two weeks of training and doing it for a few months to be able to hit quota but they don't care if u don't get what they want immediately they harass you and most people quit. They lie and give people points so that it comes to the point where you can't miss any work and they can also mandatory for overtime whenever they please and they know you must come in because you don't have any points left .they will mandatory some people every day of the week for 12hrs shifts they don't care if you have kids or school they expect you do drop everything and do whatever they need to help the, but don't want to help you.they point you even with family deaths they don't care what happens you are to be at work and hit rate unless your one of managements snitches then you can do nothing and leave early everyday and text and walk around and never get in trouble for anything .this place is such a hostile work environment and management walks around and treats like a prison .they have so many great people working their that deserve better the people are the only thing that keep me their until I find another job I wouldn't reccome c this place to anyone the much nicer and professional lab is down the street called vsp you can work here for 15 years and still do the same job but they will promote someone who bends to what they say and tell them how great they are when they have no experience in a area whatsoever.dont expect a raise either your lucky to get a 10cent yearly raise most people. Are about the same as a new hire that have been there 10+ years

    Advice to Management

    Corporate needs to step in and take out all the people who are power hungry and don't know how to treat human beings and remake management from scratch or this place will continue to go down in production as it is right now and you will continue to lose all your new and veteran employees


  10. General manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - General Manager in Orlando, FL
    Former Employee - General Manager in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Luxottica full-time (More than 3 years)

    Pros

    Most of the staff was pleasant to work with.

    Cons

    Everything. Corporate structure, upper management, un realistic goals, I could go on for hours.


  11. Helpful (1)

    Horrible Upper Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Mason, OH
    Former Employee - Sales Supervisor in Mason, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Luxottica full-time (More than 3 years)

    Pros

    Free Glasses, benefits are good

    Cons

    If you are in the field workind they treat you like dirt. Treat there Mason Corporate Office like gold.

    Advice to Management

    Need to treat your field associates and management like gold. Not your corporate office people



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