M&T Bank Reviews

Updated August 26, 2015
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M&T Bank Chairman and CEO, M&T Bank Corporation and M&T Bank Bob Wilmers
Bob Wilmers
28 Ratings

Pros
  • Really good about work life balance (in 24 reviews)

  • I have never worked at a company where there wasn't atleast one pro until I worked at M&T Bank (in 21 reviews)

Cons
  • HR ignores grievances of labor law violations in addition to M&T Bank policy violations (in 17 reviews)

  • Really tough to find room for advancement (in 7 reviews)

More Pros and Cons

44 Employee Reviews

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  1. LO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Harrisburg, PA
    Former Employee - Anonymous Employee in Harrisburg, PA
    Doesn't Recommend
    Negative Outlook

    I worked at M&T Bank full-time (More than a year)

    Pros

    lots of good support staff

    Cons

    Office manager was a controlling freak

    Advice to Management

    let your workers work without hawking them


  2. Helpful (1)

    Assistant Branch Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Branch Manager in Wappingers Falls, NY
    Former Employee - Assistant Branch Manager in Wappingers Falls, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at M&T Bank (More than 3 years)

    Pros

    great benefits and account packages

    Cons

    The branch is like a call center. Customer calls for everything including account balance. You spend all day answering the phones and handling customer issues and not enough time to work your managed customer which is what you are reviewed on.

    Advice to Management

    Treat your employees like they matterr


  3. worst place to work

    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Co workers were a pleasure to work with.

    Cons

    The worst case of Management, lack of respect for fellow workers, No vision on how to run a department.

    Advice to Management

    Incompetent Management needs to Resign


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. not so great work environment

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative, Retail & Mortgage in Fairfield, CT
    Former Employee - Senior Customer Service Representative, Retail & Mortgage in Fairfield, CT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at M&T Bank (More than 3 years)

    Pros

    managers have their favorites in consistent schedules even treat those thats been there for years very poorly. No a great system to move up in the company

    Cons

    horrible management out of date systems

    Advice to Management

    invest more in current employees


  6. Helpful (1)

    They understand what's important to THEM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Syracuse, NY
    Former Employee - Anonymous Employee in Syracuse, NY
    Doesn't Recommend
    Negative Outlook

    I worked at M&T Bank full-time (More than 8 years)

    Pros

    You gain experience working with people with various back-rounds. Training is semi-sufficient. They give you tools to do your job.

    Cons

    You have to worry about constant product pushes even if that's not what's best for the customer. They wont stand behind you if you make a mistake after years of flawless service. High deductible insurance coupled with poor pay.

    Advice to Management

    Management, you say your employees and especially your tellers are the 'face of the bank' However, anybody who has been there for a minute knows your words are hollow and meaningless. You need to stop scrambling to go above and beyond to impress the gov't and think for a second about the 'risk you're creating in your branches. You have and have had some great people who are only there until they find a better job. They are not as loyal to you as you would like to believe. You need to treat your employees better and stop acting like you own them because you don't. I understand that your true concern is your bottom line, so let me put it this way...You will continue to waste money on training new employees needlessly if you don't do better with the the ones you already have.


  7. Helpful (3)

    Credit

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wilmington, DE
    Current Employee - Anonymous Employee in Wilmington, DE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at M&T Bank (More than 5 years)

    Pros

    There is nothing positive about working at M & T.

    Cons

    Terrible management, worse systems, no career pathway

    Advice to Management

    Replace them all.


  8. Helpful (1)

    Contractor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Amherst, NY
    Former Contractor - Anonymous Contractor in Amherst, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at M&T Bank as a contractor (More than a year)

    Pros

    The location was convenient to home providing for a fast commute

    Cons

    The management within the Loss Mitigation team did not operate as a team. They made several promises regarding changing contract opportunities to full time opportunities and never kept their word. There was an "Old Boys" club mentality that was pervasive throughout the operation and it lent to many people being fired without reason and stressful situations with low morale. Crying at desks, in the bathroom and in the cubicles of fellow employees was witnessed often, but became acceptable daily behavior as people were trying to feed their families. If you pushed back, or made it known that you knew more than the management team, you were immediately marked as the next target. Humans were not a resource. There are people who have lied, stolen and forged their way into higher level positions at the cost of more qualified people being put out. No training or support, just work.

    Advice to Management

    Discontinue the practice of hiring people for management roles that will maintain the status quo and be "Yes" people. It is time to make drastic changes within the core operations of this organizations or there will cataclysmic losses ahead.


  9. Helpful (3)

    Lots if smoking mirrors and soon it is going to implode

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager
    Former Employee - Branch Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at M&T Bank (More than 8 years)

    Pros

    Sr. mgmt has figured out a way to continue to impress shareholders and make money

    Cons

    Talent us leaving in drives, there is an unknown culture, technology is causing tremendous ineffective and useless repetitive stress to the front end user, benefits are terrible, middle management passes the buck to front line managers but takes credit when front lune performs, horrible training, no operational support and pay is mediocre.

    Advice to Management

    You should consider doing an undrrcover boss to get a true understanding of why company is slowly deteriorating abd fo it soon.


  10. Helpful (1)

    Worst company to ever work for...will never bank or do business with anyone associated with M&T Bank.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Reisterstown, MD
    Former Employee - Personal Banker in Reisterstown, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at M&T Bank full-time (Less than a year)

    Pros

    They make it seem like there are a lot of supportive roles and people that will support you throughout your career. Which was not true.

    Cons

    Lack of training and mentoring. Was hired for a Personal Banker 1 position and was told Employee satisfaction was #1 but the way they treated you when you made a small mistake was like when you're back in high school and instead of positive reinforcement they will fire you. Personally had an experience where I negotiated a check for a customer that was deemed fraudulent a month later and I followed policies and procedures and the check seemed to be "good" yet was terminated due to the customer claiming they didn't write a check for $500 and deemed the check fraudulent.

    Advice to Management

    Don't low ball people on their salaries. I was told on the original interview the salary was $38k-40k and when I was offered the position they paid me more than $8k less than what they originally quoted me. Don't fire someone based on one small mistake and have some back bone and stand up for your employees.


  11. Helpful (4)

    Some sketchy stuff going on

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President in Getzville, NY
    Current Employee - Assistant Vice President in Getzville, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at M&T Bank full-time (More than 10 years)

    Pros

    I can't think of something to write here, besides the fact that a few friends were there and that was cool, and they let you buy lunch

    Cons

    Horrible managers that would often do some very sketchy things, many associates are beligerent and disgusting and encouraged to be so, others were just rude and ignorant

    Advice to Management

    change the whole atmosphere



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