MAXIMUS

  www.maximus.com
  www.maximus.com

MAXIMUS Reviews

Updated December 12, 2014
Updated December 12, 2014
286 Reviews
2.5
286 Reviews
Rating Trends

Recommend to a friend
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MAXIMUS President, CEO, and Director Rich Montoni
Rich Montoni
139 Ratings

Review Highlights

Pros
  • good pay, mostly friendly employees, some management helpful (in 12 reviews)

  • You truly are helping people in the community and changing lives, so big picture is important (in 11 reviews)


Cons
  • Recent late schedules leave little to no time to live a normal life (in 10 reviews)

  • None, except maybe more room for advancement (in 8 reviews)

More Highlights

67 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Immense turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAXIMUS

    Pros

    I always look for the friends that i have/had there, someone i know/knew to talk to/have lunch with and not to feel incredibility alone in a cold massive cave of a cafeteria. Going home, and the people on the security staff that say good morning and good night to me. They are the only staff that actually says that.

    Cons

    I wondered why the high body count at my facility. Different people all the time. People i got to know were suddenly gone. Such a high body count that it is a strange environment, not a very happy one. Found out that several temp companies are contracted to provide the bodies, one leaves for any circumstance it is replaced, but if a body requests another job from their company, and asks to leave, the the temp agency is penalized. Many that i have interacted with are looking for more humane treatment. The treatment of employees from right to work states to non-RTW is definable. People in RTW states are more hungry for work, but so are all the others. Personal growth is severely limited , time off is on the days you are given unless it is a mandatory day in which you are required to be there, they do not supply benefits if you are contracted,"IF" you are a Maximus employee you get amazing insurance. Cafeteria is vending machines(with ATM's) full of junk, microwaves, and refrigerators.
    Having customer/consumers call in for us to help them, and they swear, yell, are abusive to us, and one blew an air horn in the phone of a co-workers head set because he didn't like what was said. Her ears hurt so bad that she was in tears.

    Advice to ManagementAdvice

    The company stated and demanded professionalism in the workplace from the classrooms (the people that came in to talk to us, i have never seen again), there was policies codes for: attire and so forth, language, and more. Then why have i seen an heard staff defining inappropriate language, as a second language skill? Dress Attire? What dress attire? Drug screening? Even when you deal with temp agencies? Not hard to tell when someone is enjoying the altitude. How about the treatment by the staff that walk the floors that are to assist the people that are on the phones? What is up with that? So if you have cameras, and listening devices everywhere, inside and out, what are you actually looking for?, paying attention to? Doesn't a positive environment create positive growth? Warm and creative atmosphere brings forth ingenious creations and motivations. Happy people who are truthfully happy, and not just a script, make people feel valued and important. I should even begin to ask this because i know it will not make a difference, no answer will be made, as all will be ignored, as one base feeds the business that is worldwide, and has immense and powerful economical profitable growth.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Nice company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAXIMUS

    Pros

    I like working here. I worked here for 3 months.

    Cons

    Alot of people work there.

  3. 1 person found this helpful  

    Temp job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Boise, ID
    Current Employee - Customer Service Representative in Boise, ID

    I have been working at MAXIMUS as a contractor (less than an year)

    Pros

    Decent pay for the area. Training was excellent, they took time to ensure you knew the material. Full benefits if you were there long enough. Most people were genuinely friendly.

    Cons

    Temp job, inconsistent policies. They worker pool is pretty shallow as they have burnt many a bridge with the community there. This is leading to more and more bizarre behavior from seriously damaged people who were hired out of desperation to meet numbers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Sink or Swim

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Assistant in Indianapolis, IN
    Current Employee - Project Assistant in Indianapolis, IN

    I have been working at MAXIMUS as a contractor (more than 3 years)

    Pros

    Autonomy
    No lack of projects to work on

    Cons

    If you are not self motivated, confident and willing to blaze your own path, you will not succeed
    There is no one to watch your back but yourself and everyone is fodder when a project goes sideways

    Advice to ManagementAdvice

    Listen to your team members
    Watch out for the little guy - do not assume that your newest, least experienced person should be sent to lead a project with no ramp up or customer introductions

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Not bad if really like the first job you get. It will be the only one you ever do at the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAXIMUS full-time

    Pros

    You get to travel and meet a lot of interesting people. You feel like you are helping people.

    Cons

    TERRIBLE communication from Senior Management. NO CHANCE for advancement unless you are in the select "in crowd".

    Advice to ManagementAdvice

    Train your Division leaders to communicate with the minions. Teach them that communication does not mean 2 conference calls a year with everyone on mute.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Ok job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in New York, NY
    Current Employee - Customer Service Representative in New York, NY

    I have been working at MAXIMUS (less than an year)

    Pros

    Good pay, good people, working enviroment

    Cons

    No room for growth or advancing

    Advice to ManagementAdvice

    Let others grow

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Poor culture with little to no support, unrealistic expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Training Manager in Greenwood Village, CO
    Former Employee - Training Manager in Greenwood Village, CO

    I worked at MAXIMUS full-time (less than an year)

    Pros

    Compensation was fair. The hours were fair.

    Cons

    Employees that should be hourly are paid salary to avoid overtime.
    There is no training or onboarding
    Performance expectations are vague and unrealistic
    Most of the workforce is temporary staffing that are treated very poorly

    Advice to ManagementAdvice

    Develop realistic project plans with well-considered goals before launching a project with little or no idea of how to accomplish what is needed. Cut back drastically on the use of temporary staffing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    You are probably better off at another company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAXIMUS full-time (more than an year)

    Pros

    Lot's of training opportunities for staff.

    Cons

    No room for advancement, constant change in management

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Brutal. Have many executives that don't know what they are doing but get high pay and bonuses.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Human Resources in Reston, VA
    Former Employee - Corporate Human Resources in Reston, VA

    I worked at MAXIMUS full-time (more than 5 years)

    Pros

    The premise of being more efficient than government is good. However, pay workers very little and top management gets paid way too much.
    Can learn how to do things if you are willing. Have to be a self-starter because good training is rare. Trainers in the Training Department are very good but not given the tools from the other departments to train correctly.

    Cons

    Depending on where you work, you could have great work-life balance or none at all. Overwork the good people and let top management take vacations, work from home, never show up or only show up for a portion of the day. You must be able to ignore what management is doing or you'll go crazy.

    Advice to ManagementAdvice

    Get rid of Corporate HR. There is not one manager that isn't covering up something major.

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    Not the best job out there, but it's work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medicaid Enrollment Counselor in Lansing, MI
    Former Employee - Medicaid Enrollment Counselor in Lansing, MI

    I worked at MAXIMUS full-time (less than an year)

    Pros

    Close to home, easy job to get with a bachelors degree, and there are grocery stores nearby which was convenient for lunch. Many of the coworkers were nice.

    Cons

    No vacation, pay is not the best, and there is very little room for personal or professional growth. As an enrollment counselor, you will be the least important personnel.

    Doesn't Recommend
    No opinion of CEO

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