MAXIMUS Reviews

Updated October 21, 2014
Updated October 21, 2014
264 Reviews
2.6
264 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MAXIMUS President, CEO, and Director Rich Montoni
Rich Montoni
126 Ratings

Review Highlights

Pros
  • You truly are helping people in the community and changing lives, so big picture is important (in 11 reviews)

  • good pay, mostly friendly employees, some management helpful (in 11 reviews)


Cons
  • Recent late schedules leave little to no time to live a normal life (in 9 reviews)

  • Not much room for advancement, boring work for meager pay, it's hard to stay motivated at the job (in 7 reviews)

More Highlights

54 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Maximus is a great company but the pay is horrible, unless you're in management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Austin, TX
    Current Employee - Customer Service Representative in Austin, TX

    I have been working at MAXIMUS full-time (more than an year)

    Pros

    Wonderful co workers
    Great benefits
    Family oriented
    Scheduling is great
    They give you lots pig chances on your attendance and try to work with you.

    Cons

    The pay is not all the great for the many tasks they have you doing. Some of the managers aren't friendly

    Advice to ManagementAdvice

    Improve the pay and the turnover rate will go down

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Maximus Honolulu

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Honolulu, HI
    Current Employee - Customer Service Representative in Honolulu, HI

    I have been working at MAXIMUS full-time (less than an year)

    Pros

    Just started and so far it seems to be a great job.

    Cons

    Pay aint that good for one: being in Hawaii and everything is so expensive along with taxes etc!!!! two: It doesn't seem as if there is any room to climb up the ladder.

    Advice to ManagementAdvice

    Very tight and doesn't seem like any room to do so

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at MAXIMUS full-time (more than an year)

    Pros

    There are Plenty of job opportunity.

    Cons

    Human resources department is horrible. One of the worst set of people I have ever worked with. Totally inexperienced and lacks the know how of how to deal with people.

    Advice to ManagementAdvice

    If Illinois wasn't a at will state you guys would get sued time and time again......seriously

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    I can't complain.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer, Software Engineering in Denver, CO
    Current Employee - Senior Engineer, Software Engineering in Denver, CO

    I have been working at MAXIMUS full-time (more than an year)

    Pros

    The best thing about this job was I got to work remotely.

    Cons

    Being benched, not having enough work to do.

    Advice to ManagementAdvice

    Manage your projects more wisely. There seemed to be a disconnect between managers and their people. Communication was lacking in most cases.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Wasn't what it used to be

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAXIMUS full-time

    Pros

    Great if unemployed, close commute regardless of weather

    Cons

    You become Max'd Out sooner rather than later

  7.  

    I have learnt many levels of experience in Maximus and enjoyed while I was working there.

    Current Employee - Senior Software Test Engineer in Denver, CO
    Current Employee - Senior Software Test Engineer in Denver, CO

    I have been working at MAXIMUS as a contractor (less than an year)

    Pros

    Very complex application so my analytical experience has been enhanced a lot.

    Cons

    QA team has been considered legging of ALM, so QA team has been given very little time to deliver the works.

  8.  

    low moral and customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAXIMUS full-time

    Pros

    great people to work side by side with

    Cons

    not so great supervisors and low professionism

    Advice to ManagementAdvice

    learn more people skills

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    High expectations
    Low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medicaid Enrollment Counselor in Lansing, MI
    Current Employee - Medicaid Enrollment Counselor in Lansing, MI

    I have been working at MAXIMUS as a contractor (less than an year)

    Pros

    Fairly normal work hours, decent training, clean environment, clean restrooms, free coffee, good feelings from helping people when all goes smoothly, being able to trade shifts with other workers, getting paid every week as a temp, working independently. On Fridays we have someone come to our desks with free bags of popcorn.

    Cons

    Sharing a cubicle with someone, the noise level of many reps on the phone at once can be challenging. The pay is way too low, you are expected to keep customers on the phone while you document the calls which can be challenging, having your calls monitored and reviewed can feel like constant criticism, not much positive feedback. You feel overwhelmed when the phone constantly rings and bored out of your mind when it doesn't ring. All workers start as temps and there is no timeframe for permanent hire. My trainer was there for a year before being hired. Then the company pay is only 38 cents more and hour than the temp pay. The top pay is around 15 an hour. A coworker has been with the company for 15 years and is at the top of the pay scale at $15 an hour with no raise in 5 years. There is a very high employee turnover rate

    Advice to ManagementAdvice

    Better pay is a definite must.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    It could be worse....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance in San Antonio, TX
    Current Employee - Quality Assurance in San Antonio, TX

    I have been working at MAXIMUS full-time (more than 5 years)

    Pros

    It's a relaxed environment and not super strict

    Cons

    The company doesn't care about their employees anymore. They expect everyone to have perfect performance all the time....unless you're the sups friend, then you get away with murder. The sups are very unprofessional and the hiring process to move up is questionable.

    Advice to ManagementAdvice

    Listen to your employees needs and consider bringing the fun things back to work, such as MAC

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    QA Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAXIMUS full-time

    Pros

    Interesting work. Many of the employees really care about the work they do.

    Cons

    Very oriented on contract deliverable.

    Advice to ManagementAdvice

    More promotion from within

    Doesn't Recommend

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