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I worked at Macerich full-time for more than a year
Pros – The co-CEOS of the firm mean well. I think they really want a company like Zappos, a company they went to visit to learn how they developed a positive work environment in a corporate world.
That's about all the positive I can muster up. It was that bad.
Cons – While the co-CEOs mean well, the problems start at the top with the Partners, all the way down to the Managers, and into the HR department.
The Partners play favorites, ignoring those they dislike or don't care about. They give you a fake smile and then talk behind your back. I think there was maybe 4-5 Partners throughout the firm that I met who actually were genuine, and really cared about their staff. The rest just use the staff to make themselves look good.
The managers in this firm were a mix of good and bad. The bad being those who were abusive to staff. Everyone, including Partners and HR, knew about the reputations of the bad managers, but nothing was ever done. Why? Because the abusive managers brown nosed the partners, and of course, they were friends with everyone in HR. They knew the right people to befriend, so they would be untouchable. Shameful how they allowed people to be treated.
The HR department is unable to keep their mouth shut, so if you have a real complaint, your best bet is to tough it out or find another job, because if you complain about them, they usually notify the offending party, and your life becomes hell then. I saw it happen to numerous people, so I knew better than to go to HR to complain about harassment.
And forget about a career here. How can you have a career when the turnover rate is ridiculous, and on top of that is the massive layoffs every 2 years (they laid off nearly 7-8% of their staff (77 people) in May, while also having another 150-200 quit or get fired after the layoff (fired separately to avoid having the layoff number be higher than it already was).
Advice to Senior Management – The co-CEOs mean well, but they need to walk the walk, not talk the talk. If you really want to create a place that is a place that people will want to work, you will really need to fire off like half the managers and partners.
One lesson I got out of this, if a company you're applying for spends a lot of time telling you about all the "Best Places To Work" awards they've won, don't take the job. I work for a new place who hasn't tried to pursue honors or awards recognizing their work place as a "great place" to work. Ironically, they spend their energy and time into actually making it a great place to work.
RK spent more time pursuing awards than actually implementing changes to make it a "great place" to work. One only has to look at their turnover rates, and how many people try to leave it annually. Yes, public accounting firms get high turnover rates, but RK's rate is nearly 50-75% higher than the average, and that alone should be alarming.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-10-11 07:49 PDT
I worked at Macerich
Pros – When there was a good team in place it was a great place to work.
Cons – Good teams were far and few
Advice to Senior Management – To much micro management
No, I would not recommend this company to a friend
2010-04-15 13:09 PDT
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