Macerich

  www.macerich.com
  www.macerich.com

Macerich Reviews

Updated July 18, 2014
Updated July 18, 2014
31 Reviews
3.6
31 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macerich President, CEO, and Director Art Coppola
Art Coppola
22 Ratings

16 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good place to work, especially in Corporate office

    • Comp & Benefits
    • Work/Life Balance
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Macerich full-time (more than 5 years)

    Pros

    Decent work/life balance, no punching in on the clock. Good upward mobility/promotions.

    Cons

    No tuition reimbursement, constant fire drills, lack of clear mission/vision

    Advice to ManagementAdvice

    Get aligned and set a goal/mission that everyone can get behind

    Recommends
    Approves of CEO
  2.  

    Very rewarding experience being able to support both Merchants and Guests at The Oaks Shopping Center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Services Supervisor in Thousand Oaks, CA
    Former Employee - Guest Services Supervisor in Thousand Oaks, CA

    I worked at Macerich full-time (more than 3 years)

    Pros

    This company values not only the Guests and Merchants but also the employees with creating a positive atmosphere of rewarding a job well done.

    Cons

    Retail employment undoubtedly presents demanding challenges of Holiday, evening and weekend hours as well as the occasional situation in assisting a Guest that had an unsatisfactory shopping experience.

    Advice to ManagementAdvice

    My observation as Guest Services Supervisor: cutting costs by not adequately staffing Guest Services during the Holidays only burns out the employees consequently resulting in the high risk of lower energy levels when mall traffic is at an ever increasing level.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It was a great experience and I learned a lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager
    Current Employee - Marketing Manager

    I have been working at Macerich full-time (more than 8 years)

    Pros

    Was promoted multiple times within a short period, so they really do try to promote within. Some people in the company are great and truly wonderful to work for. No two days are alike so you don't get bored. Benefit package is among the best I've seen.

    Cons

    So much turn-over! Always And the direction of the company is constantly changing so as soon as you get a grasp on what the goal is, it's does a 180. Pay is good, but not compared to competitors' pay.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Macerich cares about you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Real Estate in Fort Worth, TX
    Former Employee - Real Estate in Fort Worth, TX

    I worked at Macerich full-time (more than 3 years)

    Pros

    Macerich truly cares about their associates. The evaluations are just as much on how you get along with the team as how you perform number wise.

    Cons

    Sometimes hard for a type A manager to pull back and build a group mindset.

    Advice to ManagementAdvice

    Don't forget that achieving the key performance indicators can be acheived by more than one method.

    Recommends
    Approves of CEO
  6.  

    Guest Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services Representative in Evansville, IN
    Current Employee - Guest Services Representative in Evansville, IN

    I have been working at Macerich part-time (less than an year)

    Pros

    Decent pay, good flexibility with scheduling, I really like my manager.

    Cons

    Not a whole lot of room for advancement, and I would like more hours.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Real Estate is an exciting field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Real Estate in Santa Monica, CA
    Former Employee - Real Estate in Santa Monica, CA

    I worked at Macerich full-time (more than 3 years)

    Pros

    office location is great near 3rd Street Promenade and beach in Santa Monica
    large company so can learn a lot

    Cons

    Like all big companies range of expertise and personalities that you need to work with
    Did not have a strong head of the department

    Advice to ManagementAdvice

    When you have to reduce staff, do it in person, not over the phone.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Macerich is a great company loaded with lots of talent throughout the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Marketing Manager
    Former Employee - Senior Marketing Manager

    I worked at Macerich full-time (more than 5 years)

    Pros

    Cool company, innovative, great benefits/culture - Macerich was very corporate but had a very unique feel to it.

    Cons

    Some people were promoted to very senior positions extremely quickly, while other hard workers were not.

    Advice to ManagementAdvice

    Continue to look to promote from within.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Wonderful Part Time Oppurtunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Services Representative
    Former Employee - Guest Services Representative

    I worked at Macerich part-time (more than an year)

    Pros

    Staff members are mostly very welcoming and helpful. The pay was decent considering the job duties. 401k was offered for part time employees.

    Cons

    Employee Hours are very dependent on gift card sales, sales cold calling to business's with out any commission or bonus potential.

    Advice to ManagementAdvice

    Make it a point to include Guest Services on important updates as they are the face of the company.

    Recommends
    Neutral Outlook
  10.  

    Real Estate company offers good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager IT Auditor in Santa Monica, CA
    Current Employee - Manager IT Auditor in Santa Monica, CA

    I have been working at Macerich full-time (more than 3 years)

    Pros

    Allows good work life balance and while there aren't a ton of perks but at least you can take care of things at home when you need to

    Cons

    The company works in silos and sometimes that adds to frustration

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Business like/professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Gilbert, AZ
    Former Employee - Anonymous Employee in Gilbert, AZ

    I worked at Macerich

    Pros

    If you are a hard worker you will do well. If you slack off or just try to get by you may have trouble

    Cons

    There was some inconsistencies between managers. Some were fantastic and others were mediocre. It made a big difference in your experience as an employee.

    Recommends
    Approves of CEO

Work at Macerich? Share Your Experiences

Macerich

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.