Madison Square Garden

www.msg.com
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Madison Square Garden Reviews

Updated December 18, 2014
Updated December 18, 2014
17 Reviews
2.0
17 Reviews
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Madison Square Garden CEO Tad Smith
Tad Smith
17 Ratings

Review Highlights

Pros
  • Great people - everyone is very passionate about their job (in 9 reviews)

  • Great environment to learn about sports and entertainment (in 4 reviews)


Cons
  • Long hours but that is is sports (in 6 reviews)

  • Low pay - need to bump the pay rate (in 6 reviews)

More Highlights

17 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Lack lustered experience. Can be very biased... Unstructured management. No one seems to know what's going on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Worker/Cashier
    Current Employee - Food Worker/Cashier

    I have been working at Madison Square Garden part-time (more than 5 years)

    Pros

    The ability to work with some amazing people. You won't care for the work or management but you'll definitely enjoy your coworkers and some of the guest

    Cons

    Clueless management. Seriously they have no clue how to speak to employees or even plan and execute new policies properly.

    Advice to ManagementAdvice

    Should start a mentorship program to help promote from within. Also communication amongst department must improve. Be pragmatic!! Plan ahead of time!

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    MSG Media is not the easiest place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Madison Square Garden full-time (more than 5 years)

    Pros

    People (excluding Senior Management) are very good to work with and are good at their jobs.

    The television programming is excellent.

    Cons

    Senior Leadership is incredibly lacking and unskilled in creating a company culture that is either positive or inspiring. Rage and fear are the key motivation techniques employed to drive results. I've never worked at a company where morale is lower across the board than this one.

    There is zero opportunity for growth or advancement. The company does not pay fair market value and does not invest in growing leaders from their rank and file, unless you are related to or friendly with ownership (Dolan Family.)

    Advice to ManagementAdvice

    Try offering career development opportunity.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Not Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Intern - Student Associate in New York, NY
    Former Intern - Student Associate in New York, NY

    I worked at Madison Square Garden as an intern (less than a year)

    Pros

    Discount on MSG stuff. Looks good on resume.

    Cons

    Worked for one of the teams during the offseason, and there was absolutely nothing to do. No immediate supervisor, so there was no one to ask questions and we were in the office space completely alone. Didn't train us and then got mad when we didn't understand certain things. No networking, no connections, no culture. Didn't learn any skills at all, no one made an effort to include us. It sounds like this may have just been our department though and other interns had more luck.

    Advice to ManagementAdvice

    Appreciate your interns and put some effort into giving them skills they can use- letting them participate more, etc.

    No opinion of CEO
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  5.  

    Young talent need not apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Marketing in New York, NY
    Former Contractor - Marketing in New York, NY

    I worked at Madison Square Garden as a contractor (more than a year)

    Pros

    Looks good on resume, Sports lovers dream.

    Cons

    Conservative "If it ain't broke don't fix it" attitude. Poor compensation. Growth is unusual and is rarely achievement based. People just fall into higher roles because they know people and/or have been there for ages. Student associates have little opportunity for employment after internship. Lots of inexperienced management.

    Advice to ManagementAdvice

    Listen to new talent; they might actually bring the business into the 21st century.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great place to start a career after college. Then go elsewhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Madison Square Garden full-time (more than a year)

    Pros

    Good benefits: Medical, Dental, Vision, Vacation/Sick time, 401K.

    Cons

    Low salary, employees are under-appreciated and disrespected. No room for advancement in most departments. Easy to get "stuck"

    Advice to ManagementAdvice

    Pay employees market value for their position. Take what employees say seriously and use that information to better the company and make processes more efficient. Show employees they are valuable and not pawns.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Fresh out of high school workers, immature and rude supervisors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Worker/Cashier in New York, NY
    Former Employee - Food Worker/Cashier in New York, NY

    I worked at Madison Square Garden part-time (less than a year)

    Pros

    Positive guests, tips, discounts, starting pay

    Cons

    Co-workers, supervisors, favoritism when distributing hours and work posts, lack of honesty, lack of maturity

    Advice to ManagementAdvice

    Stop hiring little children. Stop babying grown supervisors. Stop picking out your favorite employees.

    I was on "investigative layoff" because I allegedly did not ask for ID when serving beer to someone who was of age as a secret shopper. No warning. No anything. Always early and on time. The one decent supervisor of the place had nothing but great things to say about me. Additionally, the stand I was assigned to had another person there who did not receive any kind of punishment just because I was the cashier that night. On top of all of this, MSG failed to report anything to the union. I did not bother because I hated working here in the first place so I saw no point. The union called me 3 MONTHS LATER to inform they did not hear anything about it until that time but said it was too late to do anything. If it had not been too late I would have helped them with their investigation concerning unfair layoffs.

    The cashiers/chefs are mainly seniors in high or fresh out of high school. Rude, childish, immature and annoying. Did not know how to speak to the guests with their cursing and slang. I was confused as to how they even got the job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Non-stop work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Staff Accountant in New York, NY
    Former Employee - Senior Staff Accountant in New York, NY

    I worked at Madison Square Garden full-time (more than 3 years)

    Pros

    Access to tickets to sold out events

    Cons

    Poor technology/accounting systems, horrible hours, zero appreciation for your work, crappy bonuses

    Advice to ManagementAdvice

    Treat your employees better and the good ones might stick around.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great Opportunities, Management Lacking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Art Director in New York, NY
    Former Employee - Art Director in New York, NY

    I worked at Madison Square Garden full-time (more than 3 years)

    Pros

    benefits are decent, neat to work with such high level sports teams

    Cons

    upper level micromanagement, understanding of family time outside of work null, opinion matters very little. I was paid not even close to bare minimum for my job title, and definitely not enough to keep me there otherwise. When I asked about salary negotiations if I took on classes and was able to provide more service to my team, I was simply told "no."

    Advice to ManagementAdvice

    Treat employees/lower level coworkers with respect. Be open to change and improvement advice. Give your employees incentive to stay, to work harder and truly want to be apart of something great.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Left after two months

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Worker/Cashier in New York, NY
    Former Employee - Food Worker/Cashier in New York, NY

    I worked at Madison Square Garden part-time (less than a year)

    Pros

    Decent pay, fun to be at games and events, you get the opportunity to work at different stands in the arena, sometimes the customers tip (avg. $5 a game), flexible scheduling

    Cons

    Management isn't helpful, stressful environment and I found it hard to relate to employees. There is no sense of team or group efforts; everyone seems to be there for themselves and want to get out as quick as possible.

    Advice to ManagementAdvice

    Get to know employees better on a personal level

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    If you want to work for The Man...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Madison Square Garden

    Pros

    Perks come along with working for a venue.

    Cons

    Unbelievably Corporate, and not in a good way.

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