Madison Square Garden
3.3 of 5 83 reviews
www.msg.com New York, NY 5000+ Employees

Madison Square Garden Reviews

Updated Jun 9, 2014

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3.3 83 reviews

                             

78% Approve of the CEO

Madison Square Garden President and CEO Hank J. Ratner

Hank J. Ratner

(41 ratings)

70% of employees recommend this company to a friend
25 Employee Reviews Back to all reviews
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    MSG Review

    Manager, Partnership Strategy (Former Employee)
    New York, NY

    ProsGreat property, strong teams, heavy demand for MSG properties, New York City.

    ConsPoor career advancement opportunity. Management always turning over - have to start from scratch. Salaries are low.

    Advice to Senior ManagementPay your employees more. Clearer path for career advancement. Increase salary to market rate when promoting from within.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Internship Review

    Anonymous Employee (Former Employee)

    ProsYou get to go to the games and specials events. There are some cool people in different departments, the speaker series were pretty great.

    ConsIn my department at the least wasn't very challenging, this was supposed to be a "highly competitive" internship but instead you're doing manual labor throughout the day and nothing to help you understand the way the department functions and works jointly with others. Many of us interns went to prestigious universities and were in Masters programs and majority of the time we were doing work that a sophomore in High School could complete.

    Advice to Senior ManagementReally make the internship competitive and only available for departments that are actually growing not just for use as a temporary worker that you can pay minimum wage. Even Walmart employees without college educations make more than $7.25/Hour.

    Also develop a rotational internship program that way we get more exposure to different departments and functions of the company, also it provides an opportunity to network.

    No, I would not recommend this company to a friend

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    Fast, crazy, learned a lot

    Marketing (Former Employee)
    New York, NY

    ProsDiversity and opportunity to touch multiple departments and work.

    ConsLarge company, hard to navigate. Takes some time to get the hang of who you need to go to for what you need.

    Advice to Senior ManagementCreate a career pathing program for employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Great new experiences

    Merchandise Associate (Former Employee)
    New York, NY

    ProsHaving a great company on your resume, pretty good discount on knicks and rangers merchandise, discounted tickets for shows and plays at the garden, pay raise gets higher every season after about 300 hours of working there

    Conssome managers speak low to their employees, have favorites and usually give them more hours, when you first begin working there you get little hours because it works by seniority, not really a dismissal time you may get out at 3am

    Advice to Senior ManagementStop changing work schedules after they have already been posted and make the worker look like the bad person for not knowing about shift changes (merchandise department)

    Yes, I would recommend this company to a friend

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    Great experience but few opportunity to get promoted

    Intern (Current Employee)
    New York, NY

    ProsGreat work environment and exciting jobs

    Consnot a good place as a tenure job

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    IT Intern Review

    IT Intern (Former Employee)
    New York, NY

    ProsThe creative idea was definitely the biggest experience. Make it count!
    Management and my coworkers were super friendly. I had the greatest boss who tried to make everything work and knew it wasn't the most exciting job.

    ConsPay is really low for interns. They really try to squeeze every penny out of you.
    I learned everything in the first week and just repeated after. I had some weeks of absolutely no work where I twiddled my thumbs.

    Advice to Senior ManagementGive the interns less mind numbing work

    No, I would not recommend this company to a friend

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    One of the greatest places to work

    Anonymous Employee (Current Employee)

    ProsPeople like seeing the name Madison Square Garden on your resume. I learned a lot about event management working with MSG

    Consvery difficult to move up the corporate ladder, they keep employees at lower titles to reduce salary/benefits

    Yes, I would recommend this company to a friend

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    Could be a great company once they accept they are no longer a small local brand.

    Creative Services Production Assistant (Current Employee)
    New York, NY

    ProsGenerally a good atmosphere to work in, reasonable hours and understanding of life outside of work

    ConsThey tend to keep employees at lower titles and under permalance contracts to reduce salary/benefits

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Bait & Switch

    Senior Stand Level Supervisor (Former Employee)
    New York, NY

    ProsPeople like seeing the name Madison Square Garden on your resume. I learned a lot about what I look for in an employer from working at MSG, but unfortunately they do not offer what I seek.

    ConsNot enough training. I was trained for literally 4 hours and then thrown into the fire. All other employees in my position said they had the same experience. People who worked there for over a decade were not promoted even though they were completely capable of moving up and managing others. The company makes no investment in you as an employee, which is fine, if it were transparent from the start. I got myself a promotion by applying, but to be honest some of those longtime employees could have done just as good of a job as I did, if not better.

     I learned a lot about big business, but I also felt under appreciated often. I went above and beyond my call of duty and created a cohesive communication system for my level of management which was never commented on or implemented by upper management. There was no acknowledgment of my work.

    Advice to Senior ManagementAppreciate your employees! If someone goes above and beyond to make business run more smoothly, it should be noticed, even if the company decides to go in a different direction. My work being ignored really affected my work ethic within the company. If no one appreciates when you work hard, what kind of motivation is that to continue to do so?

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Great energy, questionable leadership

    Manager (Former Employee)
    New York, NY

    ProsExciting events, fast-paced, relevant and interesting challenges

    ConsHeavily corporate, sometimes to the point of nonsense (battling to get funds for an extra printer, while the company is paying coaches and players who aren't with the teams anymore millions), poor pay, intense hours

    Advice to Senior ManagementMSG is known for taking quality employees for granted, and rewarding sacrifice with low pay.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Madison Square Garden reviews and ratings — including employee satisfaction and approval rating for Madison Square Garden CEO Hank J. Ratner. All 25 reviews posted anonymously by Madison Square Garden employees.