Magellan Health

  www.magellanhealth.com
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Magellan Health Reviews

Updated May 16, 2014

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All Employees Current Employees Only

3.1 91 reviews

70% Approve of the CEO

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Barry Smith

(10 ratings)

51% of employees recommend this company to a friend

Review Highlights

Pros
  • Work from home opportunties are good(in 15 reviews)

  • Good work/life balance, a sustainable work pace (ie not overly fast paced), good people, good training, good benefits (besides salary)(in 7 reviews)


Cons
  • Llack of management skils in middle management leeads to low employee morale in some departments(in 5 reviews)

  • Call center environment, still better then most(in 3 reviews)

10 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Dysfunctional

    Sales Support (Former Employee) Columbia, MD

    ProsAbility to work from home. Interesting work.

    ConsDysfunctional management. Leader hired friends who had no professional backgrounds. Passed blame down the line. High turnover. Changing priorities and no sense of direction.

    Advice to Senior ManagementListen to those who have the experience in the areas that you do not. They actually may have good ideas.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Disapproves of CEO

    3 people found this helpful  

    Unorganized and deceptive make the experience of an MFLC very frustrating.

    Military Family Life Counselor (Former Employee) Killeen, TX

    ProsNone- other companies that provide MFLC's to military bases have higher standards, better training, competitive pay (comparable to what the market pays for education and experience of a licensed counselor)

    ConsVery, very deceptive toward employees. Magellan will say one thing, after hire and commitment they pull the rug out from under you- with no remorse.
    Magellan doesn't care about the welfare of military families in the least, as evidenced
    by management practices. The people that contract with them will never know due to deception. They are all about money- that goes to the top, a lot like Walmart.

    Advice to Senior ManagementNo advice, they just wouldn't get it.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Worst Company to Work for-- Just say no

    MFLC (Current Employee) Carolina, NC

    ProsThis company has nothing that is good about it. They lie to their employees, they cut your pay for no reason other than the share holders need more money. Nothing good about this company.

    ConsThey cut your pay for no reason, they give you no paid time off, you can never get a raise, you have no vacation, no sick days, absolutley no benefits. They call you, tell you have 48 hours to accept all their pay cuts or you will be replaced. The hire you, give you a contract, then break the contract so they can hire someone else that they can pay less money so that their shareholders can get more of the governement contract money they receive from the MFLC program. This company needs to be audited. Has to be one of the worst companies I have ever worked for other than Health Net. They do not care what type of workers they have, it is a horrible horrible company. I would never recommended ANYONE work there.

    Advice to Senior ManagementTry thinking about someone other than yourself.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Sometimes pride comes with leaving a company.

    MFLC (Current Employee)

    ProsAble to help families. Travel

    ConsMFLCs are unable to discuss with one another or outsiders the gross mismanagement and bullying behavior of supervisors. Company pays contractors (MFLCs) late on a regular basis, lost checks, 2.5 months late. Deceptive practices. No commitment to the welfare of Military families as evidenced by their actions. Poor ethics.

    Advice to Senior ManagementRe-think the goals of the MFLC program- you are contracted to help military families. You can hire any employee to fill a position, but it takes a leader to attract and build a quality team of providers.
    It is obvious, you verbalize to MFLCs the conversations you know could bring a lawsuit. Employees know more than you think. You are bringing down the program- less continuity for military families. Best employees leave.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    If their lips are moving they're lying!

    MFLC (Current Employee)

    ProsWill build your frustration tolerance. Good interim job.

    ConsHave waited 4 months for a paycheck after many unanswered emails. They lose, delay and deny as an excuse for mismanagement. Treats employees poorly. Employees must keep quiet about massive problems if they want to work. Contracts poorly written.
    Contract employees must fulfill obligations of full time employees with no benefits.

    Advice to Senior ManagementBuild better policy and systems and hold your middle managers accountable. Quality breeds quality. Leadership training is needed. In the long run people are important and they are the face of your business.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Magellan treats their MFLC employees worst than Walmart

    Military Family Life Counselor (Current Employee)

    ProsNo pros with Magellan Military Life Counselor.

    Cons6 Paid Time off Days that can only be used for holidays and sick days.
    6months assignments or less
    Average Health benefits.
    No vacation.
    Low pay for professional and licensed therapist.
    Forced to participate in their 401K which you are vested with 3 years. You must opt out of the 401k.
    Magellan MFLC employees don't get the same benefits as regular Magellan employees.

    Advice to Senior ManagementMAgellan MFLCs need vacation and more PTO days to have a an optimum quality of life and be more effective to services members and their family.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Baton Rouge Location is Awful!

    Anonymous Employee (Current Employee) Baton Rouge, LA

    ProsThe only pros are that most of the people are nice, and the PTO is good.

    ConsThe cons include micromanagement, a pretentious manager, and an unsupportive and untrustworthy manager.

    Advice to Senior ManagementHire the department heads who support their employees instead of throwing them under the bus, who think before speaking or acting, who comprehend basic concepts and who do not micromanage. Having previous management experience does not mean one is a good manager.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Customer service is not for me!!

    Customer Care Associate I (Current Employee) Phoenix, AZ

    ProsThe people you work with are great! That is the only positive thing I have to say about this company. Everything else sucks!!

    ConsThey monitor every single second of the day you are at the company. You can't go to the bathroom without someone saying something to you. They want you on the phones at all times.

    Advice to Senior ManagementRelax and pay more money to the people you have working here. Working people like dogs is not going to make them more productive. You will find yourself looking to hire more people in a short amount of time because of the turnover rate.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    NOT A GOOD PLACE

    Claims Specialist II (Current Employee) Columbia, MD

    Prosyou get all your PTO at the beginning of the year, flexible start time is great also. great team members.

    Consyou may not get to use all PTO and it doesn't roll over. No respect for employees. no salary increases.

    Advice to Senior Managementpromote the work/life balance you guys push during the interview process. give raises to employees. dont only point out the wrong.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    A ship a drift

    Anonymous Employee (Current Employee)

    ProsThe amount of PTO is the best thing.
    The employees give a lot of time and money to charities

    ConsNo growth opportunities
    Very cliquey
    No clear plan for overall growth
    Top talent leaving

    Advice to Senior ManagementConsolodate locations, Clean house at the mid-upper level managment and above

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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