Makerbot
2.5 of 5 24 reviews
www.makerbot.com Brooklyn, NY 150 to 499 Employees

Makerbot Reviews

Updated Nov 8, 2013
All Employees Current Employees Only

2.5 24 reviews

                             

44% Approve of the CEO

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Bre Pettis

(9 ratings)

30% of employees recommend this company to a friend
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4 people found this helpful  

Talented people. Poor conditions.

Somehere In Corporate HQ (Former Employee)
Brooklyn, NY

I worked at Makerbot full-time for less than a year

ProsMy experience opened lots of doors. I met great people, many of whom are no longer employees. Overall, my experience was valuable, The health benefits were great.

ConsEmployees are grossly underpaid. Work/life balance is askew. It was a no-brainer to cut my losses and find a company where the leadership truly appreciates their employees, pays a generous salary, and doesn't dangle carrots.

Advice to Senior ManagementPay closer attention those that have been with the company from early on.

No, I would not recommend this company to a friend

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6 people found this helpful  

The Walmart of 3D printing

Anonymous Employee (Current Employee)

I have been working at Makerbot full-time for more than a year

ProsThis used to be a great company and I still want to believe that the potential is there. There are still a few people knocking around that are entrepreneurial and team focused. Rather than looking out for themselves, they're trying to move the company forward in an industry that's now competitive. We're no longer the only ones making 3D printers and we need to work smarter.

The demise of Makerbot has little to do with growing pains and a lot to do with the lack of leadership. Maybe other reviewers feel the same way, but I'm writing this because I feel I have no other outlet to get my message across and it seems these Glassdoor reviews are actually getting some press.

ConsThe lack of leadership has touched every aspect of the company, from hiring practices to general culture (hint: there is none). Over the past six months, managers have been hired who seem to have personal connections to one of the C level staff, but have no discernable skills or leadership capabilities. The same C level staffer is also involved in every hiring decision made, which really highlights the day to day micromanagement that's in place as well as management priorities. I feel that the entire top/mid level of the company has been replaced over the past year with yes-men doers rather than thinkers who can help get the team motivated and Makerbot competitive. As another reviewer mentioned, the CEO fired the marketing staff last year and replaced them with his father. I think that sums up the hiring practices.

Advice to Senior ManagementYou're not a small company anymore. Get out of the details and start running a business, start hiring people who have the skills we need not the connections, communicate with your employees both in the office and in your factories and start shaping a company culture. Figure out how to motivate people. Pay sucks, potential for career growth is a joke, and morale is in the toilet. You've known this for a while, how are you fixing it? Don't wait for people to just quit in frustration like Walmart.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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8 people found this helpful  

Productor Position

Productor (Former Employee)
Brooklyn, NY

I worked at Makerbot full-time for less than a year

ProsGet the chance to work with tons of smart people.

The market (3D printing) is a fast growing field and it looks good on your resume.

Cons-Tons of smart people held back by upper management. Offered promotions within the company to only be moved to positions with a higher title / more work / same pay.

- Mandatory overtime for months straight. 6 days a week.

- Removal of benefits common in most other NYC based startups.

-Treated like cheap replaceable labor.

Advice to Senior ManagementThere are many smart and talented people in production. Treat these people like they are wanted there and not like cheap labor. Many of the people who start in production have high hopes for the company only to have them torn down right in front of them. Almost everyone I started with has left and they all went on to do amazing things.

No, I would not recommend this company to a friend

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6 people found this helpful  

Frauds

Anonymous Employee (Current Employee)

I have been working at Makerbot

ProsSome of the most interesting and exciting people have worked here. They never stay for long, but they manage to recruit amazing people.

ConsWhat you read here is pretty much the truth. We are very badly underpaid, but more importantly, the company cannot decide between caring about the community (seemingly at a cost to profitability) and caring about the bottom line and making a few people very rich. I suppose it will settle on the latter but I've never worked anywhere before where I felt bad for our customers.

Advice to Senior ManagementMy advice would be to the board and the investors: find someone who isn't just a pretty face that we can respect and who has credibility with the community that we've completely lost touch with. Or failing that, find someone who can actually be as mercenary as management aspires to be. Then we could get paid a living wage.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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7 people found this helpful  

Biggest mistake of my life

Anonymous Employee (Current Employee)
Brooklyn, NY

I have been working at Makerbot full-time for less than a year

Pros-3D printing industry is great
-Products are decent and the buzz about the company is great
-Looks good on the resume, you will get contacted by recruiters for other jobs quickly
-American product

Cons-Low salary, lack of bonuses, and lack of any real perks are destroying workplace morale. Nearly everyone, in every department, openly talks about being broke and living in near-poverty. I have been employed at MakerBot for about one year and have not had one bonus or raise...despite being told how great of a job I am doing.

-Very high turnover for a potentially great company. This is always blamed on "being a startup," but it's just because of low wages.

-Getting asked to work on weekends gets aggravating (this seems to happen in many different departments)

-Attitude from "Upper Management" and CEO can get very hostile and outright shameful. Employees are treated with very little respect.

-Potentially nasty future. Upper management's does not value the company's customers.. customer service and business ethics are slipping rapidly.

Advice to Senior Management-If you are one of the VCs that own MakerBot-- please find us a new CEO and CSO.

-Give everyone at the company a 50% pay increase and watch the employees start to care about their jobs. You wont have to beg employees to work on weekends if we made a good-living.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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6 people found this helpful  

Makerbot: An interesting product but an unhealthy environnment to be in!!!

Productor (Current Employee)
Brooklyn, NY

I have been working at Makerbot full-time for more than a year

ProsThe product is interesting and the company could have a great potential if it was managed properly!

ConsReally, really poor management consequently, the whole production employees are the ones who carry the burden. No consistency in the hours either: you would find yourself doing overtime for weeks because of mismanagement.
There is new hiring everything 3 months because of people quitting:

Advice to Senior ManagementTrust and treat your employees better and maybe they might stick around!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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7 people found this helpful  

Should never have accepted this job

Anonymous Employee (Former Employee)

I worked at Makerbot

ProsThe 3-D printing industry is fascinating and is booming. The work itself is great...very rewarding.
The employees are awesome! Some of the most down-to-earth people you will ever meet!

ConsThe company culture is very divisive. The company is split in terms of what department you happen to work in (like night and day). You might as well be working for two different companies.

Very poor management, poorly-made decisions. No clear direction from the top. There are just blanket speeches made about numbers and bottom lines.

There is very high turnover here. Constantly changing staff because of firings and people who just left on their own. Constant upper management turnover as well.

Employees are not valued. They are treated like robots (for lack of a better term!).

Salaries are sub-standard, at best.

Advice to Senior ManagementAs has been stated a few times already, place more value on your employees, and your sales and company earnings will naturally follow suit.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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10 people found this helpful  

A lot of potential, ruined by short-sighted management

Anonymous Employee (Former Employee)

I worked at Makerbot full-time

ProsBack in the day, the pro was that you were working in a brand new, disruptive industry with a team of people who really cared about and believed in the product.

ConsBad management ruined all of that. The CEO wants to be Steve Jobs, but he's really bad at managing a company. When things started to go south he fired the entire marketing team, and hired his dad to take over that department. The head of the fired team has gone on to win all the same awards, this time for MakerBot's competitors, while marketing quality from MakerBot itself has gone downhill.

The other reviewers (except the two astroturfers) have covered this. What the other reviewers haven't covered is that the COO is also causing a lot of damage, repeatedly hiring people for jobs like "receptionist" and a couple weeks later promoting them to things like "office manager". She also filled most of the department leadership with her friends.

The brain drain that followed has cleared out the remaining talent in the company. The pay was sub-standard when I was there, and may be getting better now, but this is not a place you want to work.

Advice to Senior ManagementTreat your people better. They are the *ONLY* reason you've gotten to where you are.

No, I would not recommend this company to a friend

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10 people found this helpful  

OK, but getting worse

Maker (Current Employee)
Brooklyn, NY

I have been working at Makerbot full-time for less than a year

ProsTalented people at the lower levels. A great product when management doesn't mess it up. Good attempts to promote people internally. People love the products they create. Sales folks are brilliant, and engineering is pretty amazing. If you can avoid management it is an OK place to work.

ConsManagement demands 110% dedication for 60% pay. Chinzy benefits with almost no stock options, Cheap healthcare, no 401(k) and very little time off. Often a 'you are lucky to have a job here' attitude shows by management.

Many people have left in the last 3 months. It's impossible to tell which of them quit, and which of them were fired. People disappear from their jobs on some Fridays never to return.

CEO is nice way over his head. Upper management expects perfection from employees, but are foolish and panicky themselves. Key decisions are made without knowing the facts, and employees clean up the mess later. Many bad decisions are made because of paranoia or secrecy.

Advice to Senior ManagementHire a real CEO. Focus on internal management rather than trying to look good.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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11 people found this helpful  

toxic workplace.

Anonymous Employee (Current Employee)

I have been working at Makerbot full-time for less than a year

ProsGreat people doing the work.
3D printing is the future.

ConsI've been here less than a year, but here goes:

We just launched a new product yet morale is at an all-time low - and the top brass doesn't even know that's the reality, or refuses to confront it.

Very little respect for their own community and their own employees. Complete sense of entitlement from the top brass in every interaction between company and people.

CEO is like others have said way way in over his head. He's paranoid about everyone, that they're out to get him, and completely impulsive about every single aspect of the company and the products. He won't acknowledge his shortcomings, instead he prefers to pretend to know what he's doing.

He hired his father to run the marketing team. It's very weird.

CEO has over inflated ego that is constantly fed by everyone at the company all the time. He's bought into his own BS and acts like he's Steve Jobs. He's definitely not.

Work environment is completely paranoid - people are let go constantly with little regard. Blame is always on the employees without any sincere explanations, and often leads to impulsive firings.

Management never looks inwards for -their dissatisfaction - of employee's work, expectations, and reporting structure.

Expectation that you should be extremely grateful for even having a job at all- especially at this company. That only goes so far.

No longer a startup - gone corporate, but without the trappings, only the pitfalls.

Advice to Senior Managementwhat's there to say? This can't work long term, but maybe you don't care about the long term.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Makerbot reviews and ratings — including employee satisfaction and approval rating for Makerbot CEO Bre Pettis. All 10 reviews posted anonymously by Makerbot employees.