Management Sciences for Health
3.0 of 5 23 reviews
www.msh.org Cambridge, MA 1000 to 5000 Employees

Management Sciences for Health Reviews

Updated Mar 25, 2014
All Employees Current Employees Only

3.0 23 reviews

                             

64% Approve of the CEO

Management Sciences for Health President Jonathan Quick

Jonathan Quick

(11 ratings)

67% of employees recommend this company to a friend
16 Employee Reviews Back to all reviews
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1 person found this helpful  

Good organization but some parts of the organization need some major work

Anonymous Employee (Current Employee)
Medford, MA

I have been working at Management Sciences for Health full-time for more than 3 years

ProsMSH is very well respected in the industry. There are opportunities for advancement and career growth if you are in the right departments and/or work for the right people. Most people are nice and very helpful.

ConsIt can be very bureaucratic. Not sure what direction MSH is trying to go - it changes year to year. HR lacks the people skills needed for human resourcing.

Advice to Senior ManagementWhen MSH has new goals, provide resources (including sufficient money) to allow staff to truly work towards that goal.

Yes, I would recommend this company to a friend

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2 people found this helpful  

Toxic Work Environment

Anonymous Employee (Current Employee)
Arlington, VA

I have been working at Management Sciences for Health as a contractor for less than a year

ProsGreat work location convenient to the Metro and shops.

ConsThe culture of the work environment is very toxic. Management may be knowledgeable but they lack people skills. I have been exposed to many different work environments and this place does not encourage a sense of teamwork. It seems that everyone is out for themselves or if you are not part of an alliance you are left on the outside of the group. Managers have poor communication skills, for example, you are told one thing face to face but then you are told otherwise through an email or the manager simply changes their minds without acknowledghement. Managers also openly favor certain employees. Perhaps this company treats its full time on staff employees better than they do their contractors.

Advice to Senior ManagementImprove communication between management and employees.

No, I would not recommend this company to a friend

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Hierarchical organization that is slow to adapt

Anonymous Employee (Current Employee)
Arlington, VA

I have been working at Management Sciences for Health full-time for more than 5 years

ProsLocation is pretty good, and most people are nice. The office was recently renovated and has nice cafeteria.

Benefits are good for non profit work (4 weeks vacation for all staff, good health insurance, 401k, etc).

If you are on the right project you may have the opportunity to travel

Good work/life balance and teleworking is possible

ConsThere is very little opportunity for career growth, especially for Junior staff, as a result there is high turnover, most leave after 2 years in the entry level position. HR often doesn't hire the right people for the right positions and many of the entry level positions are filled by temp staff. In general HR is very ineffective in almost all of their functions and unfair during salary negotiations and are very resistant to negotiating. Performance reviews are conducted annually, but getting a good review means you will get a standard 3% raise and getting a bad review means nothing, maybe a 3 month performance plan.

Depending on the project you are there may be opportunities for travel, but generally senior staff do the most traveling. This is also true for technical work.

A LOT of senior management have large egos and are territorial about projects. There are a few who are very approachable and open to new ideas.

Culture tends to be very cliquey, there is a "old boys club" of long time senior MSHers who promote each other and make decisions behind closed doors. Many have a 1st world view of development and on a whole, MSH doesn't practice what they preach internally when it comes to management and leadership.

Advice to Senior ManagementInvest in the people who work at the organization, set aside money for professional development and create more opportunities to recognize and celebrate staff. Create more opportunities for staff to get to know each other and bond. Work on building culture of Trust and collaboration across centers

No, I would not recommend this company to a friend

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Good Learning Experience- but Overly Bureaucratic and Slow to Change

Anonymous Employee (Current Employee)
Cambridge, MA

I have been working at Management Sciences for Health full-time for more than a year

Pros-Great learning experience if you are interested in Government contracting, global health

Cons-SLOW to change despite all of the "initiatives". Overly bureaucratic complicated structure
-Too many initiatives! Work loads are already demanding and now are coupled with new initiatives and task which are flowed DOWN from Senior Management without buy in from staff actually doing work.
-Compensation department is unfair and non transparent despite compensation reviews completed recently.
-Little money for trainings and professional development.
-Most staff are pleasant however at times some staff can be rude, unprofessional.

Advice to Senior ManagementTake time to get buy in from the lower level employees when creating new initiatives. LEAD rather than manage. Allow departments to have flexibility to create own intitiatives in line with goals.

Seriously review consistency and fairness of pay policies. Why does one unit average 2% increases and another much higher? PPRD is too burdensome. Not value for money! Also, be transparent about career ladder, pay policies, and salary scales. TRAIN HR! Inconsistencies and unfair practices have led to several staff leaving.

You say that MSH's goal is to be a learning organization however no resources are dedicated to ensuring that goal is reached. All staff should have the opportunity for professional trainings. Invest in your staff!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Inspiring work, challenging environment.

Program Officer (Current Employee)

I have been working at Management Sciences for Health full-time

ProsVery compelling work done by incredibly talented people. Amazing opportunities to grow. learn, and travel if you land in the right place.

ConsSeems to be a lack of career direction and movement, unless you really work for it. However, there are concerted efforts to change this.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Good people, mediocre organization

Anonymous Employee (Current Employee)
Arlington, VA

I have been working at Management Sciences for Health full-time for more than 3 years

ProsOn an individual level, the company has many interesting, accomplished, and competent people. It also has a good benefits package, lots of vacation, and tends to be pretty accommodating of its employees life demands.

ConsThere is little attention paid to to lower- and mid-level employees. Technical work tends to stay only at the highest level, and doesn't give younger staff opportunities for professional growth. Also, there is a lack of transparency in how decisions are made about promotions and salaries. The pay differential between lower and high level staff is pretty substantial for an NGO.

Advice to Senior ManagementMove away from the "old boys club" mentality at the upper level of the organization, and start encouraging and rewarding growth and contributions at all levels of the organization.

No, I would not recommend this company to a friend

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Opportunity to make a difference in global health challenges

Senior Analyst (Current Employee)
Cambridge, MA

I have been working at Management Sciences for Health full-time for more than 3 years

ProsPotential to reach many vulnerable people who need access to quality and affordable healthcare in developing countries, affecting change on a massive scale, leeway to be innovative and carve out a niche for your work, organization is constantly seeking to grow and to be the best version of itself

ConsInexperienced managers, lack of mentors to facilitate professional development, little to no established professional development opportunities

Advice to Senior ManagementStart focusing on the value for money that younger staff bring to the organization. There are many multi-talented junior analysts that are motivated and committed to advancing the MSH cause and work, who are being overlooked for opportunities.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great intentions, unclear direction.

Anonymous Employee (Current Employee)
Cambridge, MA

I have been working at Management Sciences for Health full-time for more than 5 years

ProsI work with extremely gifted individuals and there are few restrictions on the things departmentally I get to learn. That's about it.

ConsLimited growth, overambitious leadership team that ignores the urgency of compliance, looks to phase out "cumbersome" processes, while trying to enforce abstract ideals. Little room for growth and advancement. Too great a focus on technical experts, ignoring the core groups such as Accounting and Finance.

Advice to Senior ManagementPlease note that your core staff, such as Accounting, Contracts, Procurement and Benefits *need* to be reinforced. Consider creating a compliance and training department instead of abstract goals such as becoming a "learning organization." Fix the wheel before driving. Please stop coupling an inordinate number of initiatives atop already overwhelming daily responsibilities. Understand all sides, and that the organization could run much more smoothly if we grounded ourselves instead of trying to be overly abstract. EG. PPRD: useless to a person whose base work culture does not permit "outstanding" action. Stop discussing accountability when we have no "ownership" of any piece of our processes. Reward all equally. Consider returning to Tuition Assistance/Reimbursement. Avoid discussing the topic of religion at work. Start enforcing workplace equality---those at the top should respect those at the bottom. Try and understand a process before attempting to fix it.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Mid-level and junior staff not given a chance to do technical work

Anonymous Employee (Current Employee)
Arlington, VA

I have been working at Management Sciences for Health full-time for more than 3 years

ProsMSH's DC office is in a good location, ability to work with field staff has been a good experience, I've learned a lot from senior staff (but haven't been allowed to practice it).

ConsMany of the administrative/program coordinator level staff wind up leaving after 1 year since there is no movement up unless you have a masters, ditto for Progam Officers/Associates. Often much of the "technical" work is only done by the older staff who have been at MSH for 10-15 years. There isn't a desire across the centers/projects to train junior staff, and this causes many of us to want to leave.

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4 people found this helpful  

Management Sciences for Health---Great Benefits!

Associate (Current Employee)
Arlington, VA

I have been working at Management Sciences for Health

ProsExcellent benefits!
This is a good place for people who want to get hands on experience in the international public health field.

ConsIf you are not part of a clique you will have a hard time advancing your career or getting the respect you deserve. In theory the organization promotes collaboration within the organization, but unfortunately it rarely translates into reality. Employees rarely display humility, i.e. an eagerness to try something new and embrace ideas no matter the source.

Advice to Senior ManagementYou need to embrace change and advance people no matter their clique status within the company. Diversity, Diversity, Diversity --- needs to be a priority for the board of directors, management team and upper management. An ethnically diverse environment in the rank and file only is not an ethnically diverse organization.

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Glassdoor is your free inside look at Management Sciences for Health reviews and ratings — including employee satisfaction and approval rating for Management Sciences for Health CEO Jonathan Quick. All 16 reviews posted anonymously by Management Sciences for Health employees.