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Market Force Information Reviews

Updated Apr 9, 2014

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All Employees Current Employees Only

2.9 28 reviews

50% Approve of the CEO

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Karl Maier

(14 ratings)

43% of employees recommend this company to a friend
7 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Market Force is Cheating on McDonalds reports

    Anonymous Employee (Former Employee)

    ProsThere are no benefits. The pay is low and you have no job security. They will drop you in a heartbeat

    ConsMarket force will use any excuse not to pay you so be careful. They use the report anyway, they just don't pay you. Also, don't do any reports "outside the bell curve" or they will drop you. They want to feed McDonalds only what McD expects and if you report above or below you will get dropped. They will also block you on Facebook if you don't write nice things about them or try to tell the truth

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Disorganized, irresponsible, unprofessional

    Anonymous Employee (Former Employee)

    ProsGood training program, colleagues are generally very friendly and easy to get along with

    ConsHR is an utter disaster - run by charlatans who have no knowledge of regulations or professionalism. I was never once paid correctly or on time - there was often money missing from my paycheck! Managers have conflicting visions for company strategy and are manipulative in attempting to push their ideas through. They also have little regard for employees' hard work (no recognition at any level) and are mostly preoccupied with nasty internal politics. The company is also masterful at promising things to employees (salary, job responsibilities, management structure) and never following through.

    Advice to Senior ManagementGet your act together! The infighting is wearisome and childish. Set up a clear set of internal policies - complete with consequences/sanctions - and stick to them. Apply the same levels of service and reliability that you promise to your clients to yourselves. Most importantly, train your HR staff in politeness, professionalism, and, most of all, educate them about employment law - your HR department is a disgrace and the consequences of your negligence will catch up to you.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    refused to pay me for a assignment that I completed took all day , sent registered mail no reimbursement nothing a scam

    Mystery Shopper, Mystery Theater Attendee (Former Employee) Worcester, MA

    Prosthere are none , unless you like being called 10 times and then not getting paid to do an assignment!

    ConsThey bombard you with pages of instructions that should be fairly easy( they make it more difficult than it should be) , and then when you make a small mistake they refuse to pay you!! Should be illegal , but because they give you independent contractor they get away with it...

    Advice to Senior ManagementWhat Management?? the supervisors that I spoke to were rude and not helpful at all . would not recommend to anyone !

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    6 people found this helpful  

    FIred for telling the truth

    Shopper (Current Employee) Boca Raton, FL

    ProsInteresting doing some of the "secret shopper" assignements.

    ConsSometimes the time and distance are not worth the reimbursements.
    If something goes wrong and you tell the truth, they will not pay you. They almost force you to misrepresent your shopping assignment in order to get paid.

    Advice to Senior ManagementI have tried to contact MarketForce via emails explaining the issue of not reimbursing me for a mistake made by the shop I was evaluating, but instead of having a conversation, they delisted me as a shopper.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Outsourcing to India

    Anonymous Employee (Former Employee) Louisville, CO

    ProsThe CTO is decisive and tech savvy. There's a lot of really nice people there.

    ConsThe CTO's "mission" is to outsource everything to India. Unenlightened lower management is playing the blame/shame game with their tech employees. Technical culture is where they expect you to be available and sometimes work in the middle of the night and be in to work the next day on time and working a full day.

    Advice to Senior ManagementYou get what you pay for. There's no free lunch. Upper management hasn't figured out that lower management's game is to construct reality according to their own best interests.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Very, very little money for amount of work required per assignment.

    Contractor (Former Employee) Chicago, IL

    ProsFlexibility in completing assignments. Ability to "work from home".

    ConsPaid only for the time to perform the marketing work (restocking media, pay-as-you-go phone cards, visual inspections, etc.). After visit reporting needs are extensive, including photographs, and NO pay is given to complete this part of the work. For example, you may be paid $8 to $10 per hour, which is to cover the time spent at the client, but NO extra is paid for all of the time needed to meet Marketforce's reporting requirements using their slow, cumbersome, online reporting system. Once you combine the at the client work with the reporting, you are making very, very little.

    Advice to Senior ManagementWhy pay so little?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    worst place I have ever worked.

    Anonymous Employee (Former Employee) Atlanta, GA

    ProsThey give you a paycheck. The benefits include health insurance, life insurance, retirement plan, flex spending acct, and paid vacation days.

    ConsMost of the reviewers on here are mystery shoppers, who are independent contractors and not technically employed by MFI. I was an actual full-time employee of this company. This was the single most draining and oppressive job I have ever had. The morale in the workplace was extremely low because the management has absolutely no idea what they are doing and they were always demanding more and more without ever giving praise for a job well done. The pay is a joke, especially for the hours required. Mandatory overtime was constant, we often worked 7 days a week, and one particularly bad month before I quit, I had only one day off the entire month (including weekends). Employees are encouraged and often even forced to work on paid holidays. We had a decent number of vacation days, but it was next to impossible to use them because of the constant workload. I never felt like I was off work because the management assumed we were available 24/7 because of the ability to work remotely. The only reason it took me as long as it did to find a new job was because I barely ever had time to look since I was barely ever not working. I would never, ever recommend anyone to work at this extremely poorly-managed company.

    Advice to Senior ManagementEither find a way to hire more people, or adjust client expectations so that your employees can actually have a day off once in a while. Try actually recognizing the extreme hours and hard work employees put in so employee morale isn't in the gutter.

    No, I would not recommend this company to a friend

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