Market Strategies International Reviews

Updated June 24, 2015
18 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  • Current Employees
Employment Status

Reset
3.4
Rating Trends
Recommend to a friend
Approve of CEO
Market Strategies International CEO Rob Stone
Rob Stone
6 Ratings

18 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Former employee horrible atmosphere

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Market Strategies International

    Pros

    Free coffee in the break room

    Cons

    Full time admin staff seems to have the kick the cat syndrome. They leave their interviewers in the hands of incompetent lower managers.

    Advice to Management

    Deal with issues within the call center instead of hiding in your office.


  2. Would be an okay experience if more hours were offered and better pay.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Interviewer in Nashville, TN
    Current Employee - Phone Interviewer in Nashville, TN

    I have been working at Market Strategies International

    No opinion of CEO
    No opinion of CEO

    Pros

    Part time hours. Reading verbatim off of screen. being able to assist companies by completing surveys to improve customer satisfaction

    Cons

    Low pay, no benefits, part time offered only very strict environment

    Advice to Management

    No comment


  3. Helpful (3)

    Nothing interesting about this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Research in Livonia, MI
    Current Employee - Market Research in Livonia, MI

    I have been working at Market Strategies International full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Depending on the manager, you can work from home some days. That is pretty much it.

    Cons

    Highly political environment and promotions are based on friends promoting friends model so plenty of unqualified managers who don't know how to manage and can barely use basic MR tools such as SPSS. Managers are self serving and "add value" by escalating issues so it is a CYA type of culture. If you aren't in a sales role, you don't count even though you are expected to work 60 hours a week. There is no training for staff unless you are in Sales ("Client Manager"). Constant turnover and layoffs creating heavy workloads for those remaining. Company likes to hire people straight out of school but no real, meaningful training so lots of issues and stress. Would only recommend this firm to someone who is laid off. This isn't a place to join if you are looking for career advancement.

    Advice to Management

    Instead of placing pressure on the "doers" you really need to start looking at those who are in leadership IG roles not delivering what they have promised.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. It is very monotonous and there is no motivation.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Surveyor in North Little Rock, AR
    Current Employee - Surveyor in North Little Rock, AR

    I have been working at Market Strategies International part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible hours No physical strain Can work extra hours

    Cons

    Sitting for long periods of time Very monotonous Place is not appealing Advancement through favoritism At the end of the month there is not enough work for everyone. Many are sent home very early Unsteady pay when it comes to the end of the month

    Advice to Management

    Give more motivation to employees Pay more attention to those who really do work


  6. Helpful (1)

    Expanded Insights.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Research Interviewer in North Little Rock, AR
    Current Employee - Telephone Research Interviewer in North Little Rock, AR

    I have been working at Market Strategies International part-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The work force at MSI actually represents a dynamic portion of a transitional society.

    Cons

    Market Strategies can and does possess the capability of having a dynamic work force that can further accommodate eligible employees to home-based and/or virtual offices; therefore, I believe a cost versus benefit analysis should be seriously researched.

    Advice to Management

    During down times, a well-organized face-to-face meeting to communicate employee and management concerns would be a valuable asset to achieving the company's short and long term goals.


  7. Helpful (1)

    Good place to learn about quantitative research

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Market Strategies International

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    High standards for primary research. People with good experience who are willing to mentor

    Cons

    Poor work-life balance. All other functions except business development is under valued. Flattery provides faster career advancement than job skills

    Advice to Management

    Consider investing in analysts and research managers.


  8. Frustrating -- no paths available

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Market Strategies International

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It's pretty flexible in terms of when you can work. Nobody is looking over your shoulder. Also, the vacation benefit is good. Depending on your manager, you can also have more agency to do what you want to do in your area of interest.

    Cons

    There is no commitment to helping employees progress along a path towards their desired career path. The whole philosophy is for you to optimize your current position. Talent is bought not developed. Do develop your own talent, you have to go rogue and do it under the radar.

    Advice to Management

    Take off your blinders to see the talent you have right under your noses and stop buying high level executive 'talent' who then prove to not be talented enough to aid your business.


  9. Okay part-time gig

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Interviewer in Nashville, TN
    Current Employee - Telephone Interviewer in Nashville, TN

    I have been working at Market Strategies International

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very flexible shifts available with the option to choose the times you come in and leave (note that if you change your schedule, you must work that schedule for at least 30 days before changing it again if you need to; Provides paid training; positive work culture with fun supervisors (some) and co-workers; while a part-time position, they offer the ability to come in and work hours you are not scheduled for based on client needs and hours available; Promotion opportunities made available; Open door policy with all management

    Cons

    Low pay ($8, which goes to $8.75 after completing the 90 day probation period and .75 cent raises available after each year); Trainers/Supervisors not all trained to be or qualified to be in management and leadership positions; paid training provided but the curriculum contains many flaws; not allowed to use cell phone in down time (between calls as its an automated system that dials the numbers for you but has 1 to 2 minute delays between calls/ you can doodle and work in crossword puzzle/Sudoku books but cant read from actual books in between calls, which I find strange because I'm a big reader.

    Advice to Management

    Allow for employees to submit their comments and suggestions (anonymously if needed) and follow through with the suggestions; further develop the training curriculum so that it's not so dull and more interactive instead of requiring us to read the manuals from cover to cover


  10. Helpful (1)

    Potential to be a great company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Market Strategies International

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Flexible People that work there are highly intelligent Amazing HR Work Hard/Play Hard environment Great at giving back to the community Transparent You can talk to any senior level person at the company, even the CEO if you have an idea

    Cons

    Low salary Promotions are out of reach and unclear Hard to make changes internally Silo'd positions (little opportunity to branch out)

    Advice to Management

    Please don't let great talent slip away because you pay them too little and/or don't want to offer then career opportunities that allow them to make working at Market Strategies a lifelong decision.


  11. Good post High-school survival job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Surveyor
    Current Employee - Surveyor

    I have been working at Market Strategies International part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible shifts. Great for students with low living costs and going to school. somewhat familiar territory specially for those fresh out of high school. minimum wage, slightly higher wages for Spanish speakers. Variety of age groups, great for some new types of friendships. freedom to read, sow or do other things which calling. (except those requiring electronics) Friendly people for the most part.

    Cons

    very close to a dead end job. very few raise to higher levels of management and in y experience it took them more than 2 years each. i have worked there for over a year and a half. Hours are not very consistent though rarely lower than 20 per week. enough to survive on but not much if you aspire for more. the average for me has been about 24h/w when im scheduled for 28h/w. Innovation and creativity are not of value as a surveyor at MSI. this may have to do with it being a large franchise and there being significant layering of policies that make for a somewhat controlled and rigid environment. The high control environment can become frustrated for more mature individuals. Can get boring pretty quick. Performance incentives are not good. they add about 25 cents + to your hourly wage if you are a top performer after 3 month period reviews. which on a part time bases adds to about 2 extra bears a month, maybe 3. not that much. this for me and many others ive worked with, leads to aiming at a, "good enough" productivity to pass, but not good enough to excel since its just extra work without extra pay. basically, for lack of a better word, mediocracy is the standard.

    Advice to Management

    Set up a more profitable bonus structure. try to lower overhead costs and add those to surveyors at a per survey basis, calculated per complete per hour. this i think should enhance productivity and worker happiness. which might help keep employers for longer and lower training and turn over costs.



Showing 18 of 39 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.