MarketShare Reviews

Updated June 10, 2014
Updated June 10, 2014
40 Reviews
3.7
40 Reviews
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  1. 3 people found this helpful  

    Better Technology Firms Out There

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MarketShare full-time (more than an year)

    Pros

    Interesting space. Problem that MarkeShare potentially solves is on every CMO's radar.
    Pretty good services/client implementation team.
    Smart people. Some egos.

    Cons

    Less about software and more about manual process. Therefor Company cannot scale-not enough qualified people to build out the models and collect, append, augment the data.
    Product direction is poor. No CTO and CMO. This is more of a boutique consulting outfit. The software they deliver is a small portion of the overall solution, maybe 15%. Yet it's billed as a SaaS company. That's a stretch. They position this as SaaS to their clients and in their marketing.
    Culture is void.

    Advice to ManagementAdvice

    Management has never run an enterprise software company before and they don't understand how to scale.

    Big disconnect between senior management and employees. Strategist continually quiting because its a dead end job with no balance. Project burns out the strategists. Need to figure this out.

    Not venture capital backed. Private equity backed. There will never be an equity exit play except for the founders and a few senior management. Therefor they will never attract top Silicon Valley talent.

    Doesn't Recommend
    Neutral Outlook
  2. 7 people found this helpful  

    Smart People and Great Ideas not translating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MarketShare

    Pros

    I have been working at MarketShare full-time for more than a year

    Pros – An industry leader using innovative methodology seeking to address a decades-old challenge.
    Super smart, supportive, and fun teammates to work with.
    Remnants of a "start-up" culture (free soda)
    Big clients

    Cons

    Cons – -Low morale and lack of recognition for work (no visibility into raises/bonuses. Churn among top level employees, which also reflects poorly the value of having equity.
    -Constant technical limitations on data and software (creates more manual labor)
    -Over-selling capabilities/services beyond what the technology and teams can manage. At the end of the day the client points of contact make it work and it requires continually work with the client. All the while management wants to sell, sell, sell without understanding that software and the human resources needed to make it work scale quite differently
    -Growth seems to be slowing (it may not be, but nobody tells you) and there appears to be more penny-pinching unless you're at the top. Shifting to focus on sales is a fine idea if you have the necessary resources to support the intended growth, which isn't the case.
    -Limited ways to grow personally/professionally (on-the-job training to do very specific tasks; little that is transferable). You need to have the skill sets coming in and not expect to pick any new skills in the process. More and more is entering a black box.
    -Seems to be a complete disconnect with senior management. Management says we're winning business like crazy, the tools will be game changers, and they're reorganizing the company to support our evolution. Down in the trenches, employees are working long hours after given more work for no reward, are crippled by the technology designed to change the game, and end up leaving the company with no new skills.

    Advice to ManagementAdvice

    Advice to Senior Management – Focus on some cross functional training.
    Increase transparency from the top (a reviewer saying 'we have only lost 1 client in 5 years' is a victim of some PR machine).

    Doesn't Recommend
    Negative Outlook
  3. 9 people found this helpful  

    Good work..but toxic culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategist
    Current Employee - Strategist

    I have been working at MarketShare full-time (more than 3 years)

    Pros

    I have been working full time in Marketshare for more than 3 years.
    1) The work is interesting and the project pipeline is diverse

    Cons

    The company culture is toxic
    1) Clannish - Employees form their own cliques based on the team/project they work on. Even in the company sponsored events, the employees in different teams tend to socialize among their own group and rarely talk or interact with others outside their group.
    2) Arrogant - Some employees (especially the senior employees) come across as arrogant and condescending. You will often feel that your colleague/manager is more interested in proving that they are smarter than you , rather than work with you.
    3) Superficial - The company encourages a culture of superficiality, where your colleagues and upper management will smile and offer verbal encouragement to you, while preparing to ding and critique you in your review. Direct, honest feedback (other than the annual review) is rarely offered.

    The salaries are below average, and you will find it difficult to live in the high cost cities where Marketshare is situated. The company is no longer on a high growth trajectory and the upper management is more interested in squeezing as much as possible from existing employees, and therefore raises and bonuses are harder to get if you are not in upper management.

    Doesn't Recommend
    Negative Outlook
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  5. 5 people found this helpful  

    Good people, pathetic management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Bangalore (India)
    Current Employee - Senior Software Engineer in Bangalore (India)

    I have been working at MarketShare full-time (more than an year)

    Pros

    Small teams, complete ownership, you are the God of your code. Doesn't matter what, how and why you do what you do if it works on production and demo goes fine, you are safe.

    Cons

    1. No relationship with enterprise kind of work.
    2. Environment is not at all professional but rather upper management treats people like servants
    3. Managing skill, HR is getting worse everyday
    4. It is sheer luck if you get the work you are promised during interview. They change teams and roles as if it is a joke.
    5. Beware of the payslip, a lot of things are included in the CTC but in hand is very less.
    6. Even if you have completed assigned work, you need to come early and leave late and pretend to be dedicated if you want to get a good raise.
    7. Bangalore team - is miles away from pure analytic. Real work happens in US. Here you just make an application that takes input and you make things adjust so that you get the expected output. In between what happens, nobody knows.

    Advice to ManagementAdvice

    Great vision, poor execution

    Doesn't Recommend
    Neutral Outlook
  6. 6 people found this helpful  

    Hectic long hours of work with not clear planning or road-map!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Bangalore (India)
    Current Employee - Senior Software Engineer in Bangalore (India)

    I have been working at MarketShare full-time (more than an year)

    Pros

    1. Exposure to technology
    2. Opportunity to work within/as a well built and well mannered product team.

    Cons

    1. Not clear vision about targets
    2. Expecting a lot with nothing shared back.
    3. Lack of transparency in HR Policies
    4. Salary breakups are not at all as per IT industry standards.
    5. Under estimate the product resources.

    Advice to ManagementAdvice

    1. Hire adequate resources
    2. Bring in transparency in terms of policies , improve HR process
    3. As MarketShare is no more a start-up, please stop exaggerating achievements as somethings done being a start-up.
    4. Recognize the effort and reward accordingly than acknowledge in few mere words.

    Recommends
  7. 5 people found this helpful  

    No planning, no vision for products, bad people in management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Bangalore (India)
    Former Employee - Software Engineer in Bangalore (India)

    I worked at MarketShare full-time (less than an year)

    Pros

    * Startup environment
    * Some nice people around
    * In terms of infrastructure, its easy to get things
    * i think they have some video game thing too in office
    * some snacks/food arrangement which is free

    Cons

    * Worst people to manage and plan products
    * Most of the products work for 1-2 big companies and thus are like private project of these companies. Nothing like a standard product.
    * No work life balance. Every day and every time you may be expected to work.
    * Really bad people in upper management who manage india operations.

    Advice to ManagementAdvice

    I think they know what they are doing and mostly they are earning a LOT. and probably thats what they care about.

    Doesn't Recommend
    Neutral Outlook

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New floor in Los Angeles
Our Redwod Shores office
Cafeteria area
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