Marks & Spencer
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Marks & Spencer Reviews

Updated Jun 19, 2014
All Employees Current Employees Only

3.3 140 reviews

70% Approve of the CEO

Marks & Spencer CEO Marc J. (M. J.) Bolland

Marc J. (M. J.) Bolland

(64 ratings)

71% of employees recommend this company to a friend

Review Highlights

  • Additionally their staff discount is quite good as you can use it even on sale items(in 18 reviews)

  • 20% discount is really good and something that not many employers do these days(in 12 reviews)

  • Terrible work/life balance for full timers(in 5 reviews)

  • However, I believe this system has changed since I last worked for M&S(in 7 reviews)

22 Employee Reviews Back to all reviews
Relevance Date Rating
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    you will be stuck

    Human Resource Advisor (Current Employee)

    Prosthe employee benefits such as discount cards ,waste sale 'etc

    Conslack of respect for sales advisors no career advancement opportunities at all .....want to keep everyone on the sales floor no matter your qualifications

    Advice to Senior Managementno ethnic mix in top management at all only as section managers that is how far ethnics can go!

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO


    OK but bitchy and patronising

    Section Manager (Former Employee) Cardiff, Wales (UK)

    ProsDiscount! 20% with no qualifying period.
    Staff are good fun and always manage to take things with a pinch of salt.
    Pay is good for retail!

    ConsConstant changing. Patronising managers describing staff as 'bodies'. Constant change with no explanation. Badgered into saying yes even when you cannot do something. Feedback always focussed on the negative. Inflexible with shifts and time off!

    Advice to Senior ManagementTarget younger customers - get more maternity into stores. Focus back more on quality rather than price and constant sales and changes!

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