Marks & Spencer

  www.marksandspencer.com
  www.marksandspencer.com

Marks & Spencer Reviews

Updated December 18, 2014
Updated December 18, 2014
189 Reviews
3.1
189 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marks & Spencer CEO Marc J. (M. J.) Bolland
Marc J. (M. J.) Bolland
85 Ratings

Review Highlights

Pros
  • Additionally their staff discount is quite good as you can use it even on sale items (in 25 reviews)

  • 20% discount is really good and something that not many employers do these days (in 20 reviews)


Cons
  • Few staff available to give customers proper M&S levels of service (in 10 reviews)

  • Terrible work/life balance for full timers (in 5 reviews)

More Highlights

32 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    you will be stuck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Human Resource Advisor
    Current Employee - Human Resource Advisor

    I have been working at Marks & Spencer

    Pros

    the employee benefits such as discount cards ,waste sale 'etc

    Cons

    lack of respect for sales advisors no career advancement opportunities at all .....want to keep everyone on the sales floor no matter your qualifications

    Advice to ManagementAdvice

    no ethnic mix in top management at all only as section managers that is how far ethnics can go!

    Disapproves of CEO
  2.  

    OK but bitchy and patronising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Section Manager in Cardiff, Wales (UK)
    Former Employee - Section Manager in Cardiff, Wales (UK)

    I worked at Marks & Spencer

    Pros

    Discount! 20% with no qualifying period.
    Staff are good fun and always manage to take things with a pinch of salt.
    Pay is good for retail!

    Cons

    Constant changing. Patronising managers describing staff as 'bodies'. Constant change with no explanation. Badgered into saying yes even when you cannot do something. Feedback always focussed on the negative. Inflexible with shifts and time off!

    Advice to ManagementAdvice

    Target younger customers - get more maternity into stores. Focus back more on quality rather than price and constant sales and changes!

    Approves of CEO

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