Marriott
3.6 of 5 994 reviews
www.marriott.com Bethesda, MD 5000+ Employees

Marriott Reviews

Updated Apr 13, 2014
All Employees Current Employees Only

3.6 994 reviews

                             

88% Approve of the CEO

Marriott President & CEO Arne Sorenson

Arne Sorenson

(302 ratings)

75% of employees recommend this company to a friend
376 Employee Reviews Back to all reviews
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Great Job Depending on the Management

Front Desk Agent (Current Employee)
Arlington, VA

I have been working at Marriott full-time for more than a year

ProsMoney is good, Tips, Overtime, and benefits i.e. dental, No Two Marriotts Are the same, You can make the job as demanding or as non demanding as you want, Great Guests and experiences lead to friendships and connections. Culture is fun and exciting.

ConsIf you have bad managers your life will be very difficult, they have so much influence on your duties if they want. Additionally good Coworkers need to be there because you work together bad coworkers = bad property, No two Marriotts are the same, When you have a bad guest it makes life difficult

Advice to Senior ManagementManagement should consider when hiring how difficult new team members can be for other employees the front desk needs to work together. Additionally managers need to stand behind their employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Event Technology

Anonymous Employee (Current Employee)

I have been working at Marriott full-time for more than 3 years

ProsVery family oriented company. small raise every year your with them. If you apply yourself and feed into the culture you can move up the ladder.

ConsWorking holidays, and late nights

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Company, Great Opportunities........but....

Anonymous Employee (Former Employee)

I worked at Marriott full-time

ProsGreat career development
Great Culture
Great advancement and relocation abilities

ConsWages both hourly and management

Yes, I would recommend this company to a friend

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Great company, but like anything, it still needs work.

Assistant Golf Professional (Current Employee)
Orlando, FL

I have been working at Marriott full-time for more than a year

ProsGreat Benefits! Outside the golf industry, there are a variety of brands, locations, and job types to choose from (Hotel side).

ConsPay is probably level with the competition, but raises are not anything to brag about. Also, promotions don't seem to be tied to performance. Moving up requires moving out, and that's on you.

Advice to Senior ManagementProvide more guidance to potential management candidates. Tighten the disciplinary measures...7 times an employee can be more than 7 minutes late, and they still have a job?

Yes, I would recommend this company to a friend

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1 person found this helpful  

Overall Great Company.

Guest Services Representative (Former Employee)

I worked at Marriott full-time for more than a year

ProsGood company overall, but local property managers were not professional.

ConsMany employees complained about favoritism and unfair treatment coming from management

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Good

Anonymous Employee (Former Employee)

I worked at Marriott part-time for less than a year

ProsAlways had necessary equipment. The management seemed to know what to do. Extremely high level of service offered to customers.

ConsWith Marriott you really need to work super hard in order to get a promotion. There is also lots and lots of competition for room cleaning positions.

Yes, I would recommend this company to a friend

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They make you feel like family.

Sales Coordinator (Current Employee)
Green Bay, WI

I have been working at Marriott full-time for more than a year

ProsThe company standards are high which make it such great company to work for.

ConsVery high expectations that are hard to impossible to accomplish

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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was a great place to work.

Front Desk Agent (Current Employee)
Cleveland, OH

I have been working at Marriott full-time for more than a year

Prosfun, good people, flexible hours

Consconsistent leadership, rooms are old and need lots of tlc

Advice to Senior Managementtime to get your act together

Yes, I would recommend this company to a friend

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Mundane jobs promotion possibilities

Customer Service (Current Employee)
Omaha, NE

I have been working at Marriott full-time for less than a year

ProsEasy to promote with Marriott

ConsBasic, boring day to day work. Pay isn't competitive

Advice to Senior ManagementHire more intelligent people

Yes, I would recommend this company to a friend

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Good+

Director, National Sales (Former Employee)
Bethesda, MD

I worked at Marriott full-time for more than 10 years

ProsGreat standards of service. Great benefits. A variety of different positions available -- particularly if individuals are willing to move.

ConsOptions provided when division sold did not feel fair for 10+ year associate. Environment has changed since Mr. Marriott stepped down - more stock driven, less Marriott cultures & values driven.

Advice to Senior ManagementKeep "Spirit to Serve" alive within the halls of corporate.

Yes, I would recommend this company to a friend

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